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Senior Program Manager Resume

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Washington, DC

SUMMARY:

  • Confidential is a highly accomplished, Senior Program Manager with a track record of managing multiple complex, high visibility enterprise and individual IT projects and exceeding expectations and satisfaction.
  • He uses expert judgment to interface with his customers during the SDLC.
  • He is skilled at clarifying business requirements and designing process and system improvements to increase productivity and reduce costs. Confidential:
  • Successfully manages multiple projects and leads multiple teams simultaneously.
  • Continually monitors and manages procurement processes, labor, and other costs against the project budget. Transparently reports performance metrics against key performance indicators and progress as required to record the success of the project - including across multiple unique labor unions.
  • Expertly manages and monitors the creation and management of project and program schedule, performance, risk, status and budget reports for a CMMI Level 3 company.
  • Drive SDLC and Scrum methodologies with development teams and stake holders.
  • Uses his communication proficiency to deliver program and project reports directly to executive sponsors, stakeholders and enterprise leadership.
  • Consistently uses his recognized project and service management skills to strategically deliver complex, large-scale projects on time, within scope and budget.
  • Agile, Waterfall, SDLC, ITILv3, RMF, Governance, WBS, JAD, RAD
  • Microsoft Office 2010, SharePoint, Microsoft Project Server 2010, NIST 800, Cyber Security, CMMI, Microsoft Visual Basic, VBScript, Microsoft SQL, ORACLE, DB2, SQL, ERWin, Brio, DB2, CSAM, SourceSafe, HTML, W3C, 508 standards, Adobe Creative Suite CS5 particularly Adobe Photoshop and Lightroom
  • Successful Management of Federal OIG and eDiscovery (ICP) teams and contracts
  • Recovered an unmanaged & behind schedule Federal project and delivered on time.
  • Exceeded customer satisfaction by recovering 2 behind schedule Federal projects
  • Governance, Compliance, Risk Management and Oversight within the Cyber Security PMO for the Office of the CIO of the US Department of Agriculture to improve their FISMA compliance.
  • Developed multi-user stand-alone billing management and reporting application that collected more than $50 million in uncompensated health care.
  • Managed the SDLC development of a $25 million manufacturing assembly allocation system designed to interface with other internal systems to facilitate the ordering, manufacturing, and distribution of controlled parts.
  • Managed the development, design, and implementation of multi-user reporting tool designed to streamline enterprise operations.
  • Developed customer support, financial report, reconciliation and reporting applications to manage and audit three exclusive hedge funds

SKILLS AND TECHNOLOGY PROFICIENCIES:

  • Preparing for Confidential Flight/Ground Instructor examination
  • Published Freelance Photographer (formerly professional)
  • Film Production Manager (DIR, 1AD, DP)

EXPERIENCE:

Confidential, Washington, DC

Senior Program Manager

Responsibilities:

  • Assigned to a national passenger rail service company to managed and coordinated, cross-departmental projects, with multiple teams, multiple department level sponsors, with significant internal divisional impact.
  • Lead and engaged project teams, which are accountable for design, development and implementation of defined solutions.
  • Ensured alignment of all project roles and responsibilities and they are articulated to each team member, modified as required, and accomplished throughout the projects.
  • Projects spanned from Federal passenger monitoring systems to Station construction, modernization, and Cybersecurity access remediation throughout the east coast of the United States.

Confidential, Alexandria, VA

Senior Project Manager

Responsibilities:

  • Managed the end to end implementation of COTS implementation tools and service replacement tool for a major international Credit Union.
  • Managed and coordinated, cross-departmental projects, with multiple teams, multiple department level sponsors, with significant internal divisional impact.
  • Lead and engaged single or cross-functional project teams, which are accountable for design, development and implementation of defined solutions.
  • Ensured alignment of all project roles and responsibilities and they are articulated to each team member, modified as required, and accomplished throughout the project.
  • Evaluated emerging methods, industry best practices and lessons learned to develop most current and innovative Project Management practices and standards.

Confidential, McLean, VA

Program Manager

Responsibilities:

  • Manage quality control and risk for assigned projects . Provide expert advice on project scope, resources, and schedules.
  • Apply best practices and methods to translate business unit objectives into functional requirements. Prepare, execute, and monitor project plans and prepares reports on project.
  • Managed infrastructure projects of various sizes providing virtual servers and storage for UNIX and Windows initiatives.
  • Managed enterprise internal and cloud SAAS migrations.
  • Simultaneous Project Management oversight of two enterprise CIO “DRIVE” initiatives and oversight of 40+ infrastructure projects to efficiently manage and coordinate services requested by IT service providers, including BSS, Portfolio, Platform Engineering, Storage Management, Middleware, DBSS, EDW and DTS, Site Planning and others to successfully perform these activities within scope, schedule and budget.
  • Managed the successful delivery of $125 million + enterprise Federal enterprise infrastructure ORACLE 12C, WAS 8/9, Windows Server updates, SAN and NAS storage purchases and delivery
  • Managed the successful delivery of ServiceNow as a Configuration Management Database (CMDB) and Executive dashboard / reporting tool
  • Managed the successful delivery of the OIG’s enterprise Cherwell Configuration Management Database (CMDB) Software
  • Responsible for reviewing employee timesheets for accuracy and approving, ensuring employees are not exceeding leave allocations and ensuring that employees are familiar with specific contractual timekeeping requirements.
  • Directly integrated in the Capital Planning and Investment Control (CPIC) approach for the CIO. As part of the Pre-Select process, my duties were to compile the information necessary for supporting a detailed investment proposal for Executive decision makers. During the Selection process, my engagement involved conducting review and analysis to determine the best path and solutions. As both Program and Project manager, I provided governance and oversight control of implemented Cyber related programs, projects, purchases, and initiatives. This provided as feedback to evaluate the implemented solution and determine the return on investment and impact of teh solution.
  • Ensure each employee has goals defined and provide coaching/evaluation at a minimum of mid-year and year-end per the company defined schedule.
  • Ensure that all on-boarding actions are completed per the new employee checklist and any specific customer or site requirements are also addressed. Also, coordinate with Human Resources to complete requirement for any employee terminations
  • Provide input to monthly status reports as requested by the Department Manager with input that addresses significant activities, successes, challenges/issues with a look ahead for significant projects/events/activities.
  • Work with Department Managers and Resource Managers open requisitions to coordinate and conduct interviews and select candidates , coordinating with their Department Manager as requested/required by the Department Manager.
  • Responsible for working with Department Managers to ensure proper funding is in place to support the teams and responsible for ensuring return on sales goals are met.
  • Provide leadership, management, and oversight of teams that identify, plan, develop, implement, and support the use of technology and/or reengineered processes to improve the value of business unit programs and services.
  • Perform risk analysis, migration and financial planning .
  • Provide expert advice and consultation to senior management, program owners, and sponsors to assess their needs, provide information or assistance, resolve their problems, and meet their expectations.
  • Participate in phase, milestone, and final project reviews ; identify project documentation requirements. Plan and participate in change control and configuration management . Prepare and give presentations or briefings on all aspects of assigned projects or programs.
  • Serve as a liaison between Information Technology (IT), customers, stakeholders, and end-users to ensure the program requirements are understood and met and the program execution is consistent with the project plan.

Confidential, Herndon, VA

Project Manager

Responsibilities:

  • Managed the on-time delivery of an enterprise events planning solution.
  • Recovered and delivered an out of control, behind schedule project on time.
  • Used an iterative, Agile project methodology
  • Created all SDLC project documentation - Scope, Project Management Plan, Project Schedule, etc.
  • Developed MS Project Server 2010 pages and templates
  • Managed a matrixed team of leads and developers
  • Projects included both desktop and Mobile platforms (Apple iOS and Android)
  • Delivered reports and facilitated meetings with developers, team leads and Federal Directors
  • Created enterprise project lifecycle process flow documents for a CMMI Level 3 company

Confidential, Vienna, VA

Project Manager

Responsibilities:

  • Simultaneously recovered 2 out of control, behind schedule projects. Delivered both ahead of schedule and under budget.
  • Instituted project management standards and practices with in the group
  • Developed SharePoint sites for the management of the three team projects
  • Created product presentations for stakeholders

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