SUMMARY

• 14 years of experience as a Project Manager
• 12 years of experience working in a Waterfall environment
• 10 years of experience with Agile and Scrum
• 15 years of experience working on various IT projects including, Infrastructure, Systems Development, Service Oriented Architecture, COTS Products Integration, Project Management Office Enhancements
• Nine years of experience with Vendor Management
• Budget Management
• Team Selection
• Solicitation Response
• Jira
• Version - One

PROFESSIONAL EXPERIENCE

Confidential

Program Manager/ Agile Project Manager

Responsibilities:

• Salesforce Project Manager with hands - on application development experience
• Application requirements gathering
• Designed the Security model for user access to object, fields, and records
• Worked with developers to customized the business process and flows
• Designed record layout for object record types
• Report and Dashboard development
• Custom object and field configuration
• Application Infrastructure Technology Refresh
• Upgraded 20+ environments to the latest version of Window and SQL
• Responsible for managing the application deployment process
• Communicated and managed issues and risk to resolution
• Primary contact from the business owner and technical teams
• Managed Project Team SAP HANA Data visualization implementation
• Technical and Project Management liaison between technical team and customer
• Managed project deliverables checklist
• Identified and managed project risk and issues
• Mobilized team to create an application modernization plan and design documentation for Health provider Vaccination Ordering system.
• Led Customer information session and worked with the development team to define technical solutions
• Collaborated with architect and team lead to determine middleware design, transaction state diagram, produced technical specification document and security plan
• Managed Group effort to provide wireframe and use cases for end-user dashboard
• Directed web-redesign activities and deployment included content refresh
• Multi-device responsive design testing
• UX layout A&B User Group testing
• 508 accessibility remediation
• Webservice Integration
• SharePoint List and Repository Integration
• Web Metrics implementation
• Service Desk Implementation (COTS, Webservices, Database Integration) (Version-One)
• Utilized Agile project approach
• User Story Creation
• Backlog Management
• Road Map development
• Sprint Management
• Team Programming
• T-Shirt Sizing
• Release Planning
• Lead Daily Stand-Up
• Led Sprint Review and Retrospective.
• Led IT-Service Management COTS Helpdesk full implementation
• Primary interface between technical team and customer for project management related activities
• Expert identification and administration of project risk worked with stakeholders to validate risk and approve risk mitigation strategy
• Primary interface between technical team and customer for project management related activities
• Expert identification and administration of project risk worked with stakeholders to validate risk and approve risk mitigation strategy
• Managed financial activities for various projects
• Communication of team priorities based on customer feedback
• Manages IT Budget and Resource Plan and onboarding activities

Confidential, Atlanta, Ga

Program Manager/Agile Project Manager

Responsibilities:

• TIBCO Enterprise Service Bus Implementation (TIBCO),(Java Application Framework),(Jira)
• Managed Release Plan
• Backlog Creation
• Technical Specification Document Development
• Sprint Planning
• Daily Stand-Ups
• Created status reports for VP and functional managers highlighting overall progress, scheduled milestones and issues and action items
• Coordinated TIBCO developer training to increase programming and design competency
• Facilitated the ordering of hardware to meet projects physical architecture needs
• Resolved project risk when possible escalated risk as required
• Service Oriented Architecture Center of Excellence (COE) development and Application Modernization Process Development.
• Worked with functional manager to develop modernization program scope
• Outlined high-level project modernization process
• Led team of analyst to create modernization templates and project artifacts
• Managed project scope set customer expectations for receipt of project deliverables
• Conducted program assessments to highlight gaps for COE and Modernization projects

Confidential

Project Manager/Scrum Master

Responsibilities:

• Website Redesign and Data Information Architecture Restructuring (Drupal, .Net, SQL)
• Implement Drupal based website and CMS
• Created custom application on Drupal site
• Lead customer through wireframing and layout design decision
• Managed UX vendor
• Worked with Architect to design information layer for faceted web queries
• Created test plan and script for sprint execution
• Managed portfolio of critical technical and digital communication projects
• Successful implementation of Agile and Scrum methodology (Version-One)
• Agile Coaching
• Managed Daily Scrum
• Sprint Planning
• Created Backlog
• Collected feedback from retrospectives
• Communicated Project Burn Down
• Managed Risk and Issues
• Led team thru root cause analysis
• Manage post-scan security vulnerability reconciliation
• Completed Security Network Assessment
• Secured Authority to Operate from the Security office
• Created status presentations for Executive Review

Confidential - Atlanta, GA

Middleware Program Manager

Responsibilities:

• Provided direction and supervision for several projects at $6.5 million budget
• Delivered a portfolio of 80 middleware projects
• Managed vendor and client relationships through middleware integrations
• Developed matrix to communicate essential Key Performance Indicators
• Implemented processes and procedures to advance complicated projects
• 95% schedule and 100% budget KPI success rate.
• Responsible for multiple phase planning, SDLC enhancements, and customization
• Identified issues and risk, drove to resolution working with team leads.
• Communicated project status to senior management and various vital stakeholders

Confidential

Infrastructure Program Manager / TIBCO Project Manager

Responsibilities:

• Managed Cloud-based deployments to support development teams
• PM for Infrastructure/eCommerce and Proof of concept projects
• Conducted weekly team meetings with software developers to ensure projects were on track, and hold one-on-ones with team members to address individual issues affecting project work.
• Managed scope, resources, schedules, and communication relating to projects on deck; provide guidance and support to project team.
• Utilize techniques to achieve strategic program goals (i.e. unified reporting, value chain management, resource planning)
• Systematic coordination of services and the implementation of process to ensure project success
• Managed the hardware and software procurement process; coordinated hardware and software build out.