SUMMARY

• Experienced Certified Associate in Project Management and Agile Scrum Master with over 6 years combined experiences in the Project Management, Business Analysis, Software Development, and Operations.

AREAS OF EXPERTISE

• Wireless App Dev
• Sprint Planning
• Defect Management
• PMI Project Planning
• PMI Requirement Analysis
• PMI Cost Management
• Release Management
• Resource Management
• Quality Center, JIRA

PROFESSIONAL EXPERIENCE

Digital Content Project Manager

Confidential

Responsibilities:

• Managed the successful development and launch of the Confidential ’s global digital platform and digital content to drive clients’ ecommerce businesses in the travel and transportation industry as well as improve customer user experiences and increase revenue.
• Led & Facilitated daily scrum meetings that drove the implementation of API platforms during agile sprints, replication of data for digital content, and resolution of high visibility issues.
• Created and maintained records of daily communications and key decisions made between cross - functional teams.
• Created and maintained project site on Confluence (deliverables, status reports, presentations, project-related documentation) using ALM tools such as JIRA/Confluence, ensured accuracy of client data through bi-weekly quality checks.
• Collaborated with business owners to plan and manage sprint backlogs, iteration planning sessions and build releases.
• API Implementation: Managed the successful creation and implementation of Confidential ’s API (application platform interface) build.
• Coordinated with virtual teams, clients, and vendors to assess API requirements and build various endpoints necessary to create a fully integrated API build for feature ready application.
• Worked closely with the project architects on the impact assessment for change requests and interface design.
• Managed and tracked defect backlogs and created reports using Bugzilla

Operations Consultant

Confidential

Responsibilities:

• Project Management - Managed projects in the operations PMO utilizing Microsoft SharePoint, Clarity, and JIRA Dashboards to report on project statuses.
• Facilitated Project Defect Discovery Sessions - Included documentation of RAID items, missed requirements (technical requirements or business requirements), ensuring action items are resolved within the expected SLAs by cross functional testing QA teams and requested review by release manager for code drop acceptance into deployment. Utilizing ALM (Agile Lifecycle Management) tools such as Quality Center and JIRA for confirm completed production validation testing of new features and functions delivered on the network.
• OSS/BSS and E-commerce Projects: I’ve supported devops testing during deployment/releases of OSS/BSS and enterprise applications for Confidential -Mobiles cloud user experience (UX) and self-service portal for mobile/web as well as operations.
• TMO.COM NextGen (Cloud) - Automation enhancements, integration and back-end API functionalities for a Confidential cloud user experience that delivered a front-end billing UX designed for financial transactions for Confidential internet customers.
• Confidential Lifecycle Management - Automation enhancements, integration and back-end API functionalities delivered for the self-service portal “Trade-in Tracking” and for use by field in-store sales employees.
• Agile Defect Management - Managed a backlog of defects containing missed requirements (missed technical requirements or business requirements) found mid iteration, post iteration, and after the scrum teams complete work; I tracked and logged defect items utilizing ALM (Agile Lifecycle Management) tools such as Quality Center and JIRA via triage management for scrum teams involved in production validation testing of new features and functions delivered on the network.
• Release Management - Coordinated team efforts to managed defects from development that included release notes and testing results of defects prior to code moving to production environments. Collaborating with the testing team to identify potential issues with software releases and ensure all tests have been completed, reviewed and approved to meet accepted exit criteria; as well as prioritized to determine future code releases/iterations.

Independent Consultant / Project Coordinator

Confidential

Responsibilities:

• Project Coordinator - I led a team of offshore mobile application developers using agile/scrum methodologies through all phases of the Software Development Life Cycle (SDLC) and submitted project plans to stakeholders for review and approval.
• Daily Scrum - Facilitated virtual scrum meetings to share information, provide project status reports, coordinate on new ideas, and collaborate with the delivery team to forecast the velocity of project milestones.
• Project Tools - Utilizing JIRA Agile and Microsoft Project to communicate and manage teams project milestones, issues, and track the progress of project deliverables using burndown charts.
• Global Sourcing - Sourced and interviewed international developers in southeast Asia, and EMEA (Europe, Middle East, Africa) with expert coding backgrounds in areas of JavaScript, API integration, and Android Native SDKs to build native android apps.

Vice President

Confidential

Responsibilities:

• Change Management - As a change agent for my organization I led an initiative to expose all the members to agile introducing members to agile activities and sprint artifacts to increase collaboration, foster innovative ideas, and throttle project throughputs.
• Collaborations - I inspired my colleagues to change our way of work and foster improved collaboration with each other, committee leaders and executives to develop programs and key strategies to increase member intake and encourage better relationships.
• Project Management - Managed the development of the several web development projects and marketing projects; leading the marketing team to enhance the students experience and increase student engagement.
• Marketing - Initiated technological changes within the organization and applied marketing strategies to many social media platforms such as Twitter, Instagram, and Facebook; to communicate campus activities and establish brand credibility.