SUMMARY

• I am an Agile Coach/Transformation Agent and certified Scrum Master with over 10 years’ experience managing projects and a passion for leading Agile and Waterfall teams to achieve results in a fast - paced IT environment.

AREAS OF EXPERTISE

• Certified Scrum Master Project Management (PMI) Written & Oral Communication
• Team Coaching Servant Leadership Intercultural Relations
• Agile Transformation Publications Preparation French, Italian Languages
• Scrum, Kanban, Rally MS Office, VersionOne, JIRA, SharePoint, Camtasia, Prezi

PROFESSIONAL EXPERIENCE

Confidential, Bothell, WA

Agile Coach and Transformation Agent

Responsibilities:

• Coaching teams - Engaged Scrum teams through personal, directed guidance and upon request, and performed maturity evaluations of their performance. Participated in regular team ceremonies (e.g., standups, planning, retrospectives) and temporarily served as acting Scrum Master for a team. Provided training sessions for the launch of new teams and in support of existing teams being converted to a truer Scrum model. Coaching efforts addressed ceremony management, workflow processes, release planning, team working agreements, and other Agile areas.
• Creating/maintaining training materials - Updated and created Agile training decks (in PowerPoint) and videos (in Prezi, Camtasia). These materials focused on: Introduction to Agile & Scrum, roles & responsibilities, ceremonies, user story estimation techniques, portfolio management, Kanban and other Agile topics. Led a team initiative to create 16 training videos on Rally usage and user story writing. Led online brownbag presentations and discussions on Agile topics.
• Leading a Scrum team model effort/communicating to and coaching leadership - Participated in a proof of concept illustrating the benefits of truer Agile to the DE organization. Led the effort to establish automated Scrum team success measurements. Helped develop a program targeted Confidential leadership that would facilitate the successful adoption of Agile organization-wide. This “Future of Agile Transformation" program addressed 6 broad themes: code quality & deployment, data & metrics, roles & resourcing, priority & focus, culture & trust, and project funding, sizing & intake.

Confidential, Seattle, WA

Technical Account Manager, Contract Consultant

Responsibilities:

• Developed the voice recognition software embedded in the Amazon Echo, Dash and Fire Phone products that launched in 2014. Managed the product backlog, participated in Scrums that produced the beta UI used by testers pre-release, and led a team of contractors.
• Led a cross-functional KDP team that reduced publisher contacts by 25%. Created the project charter and schedule, employed Scrum methodology to upgrade the webpage, created the guide Building Your Book for Kindle, and led localization teams to translate that guide into 4 EU languages.
• Served as content lead for KDP’s Italy launch in 2011. Performed webpage localization, coordinated with a team of editors to produce customer-facing content, partnered with software development engineers on sprint-driven implementation of user-facing web-based content, and filed software bugs with JIRA to assist a development team in resolving post-launch issues expediently and effectively.
• Customized the Italian language dictionary for Kindle’s Italy launch. Tested content for speed, accuracy, efficacy and grammatical correctness, and contributed QA support to a scrum team that used 5 iteration cycles to refine the dictionary in time for launch.

Confidential, Seattle, WA

Supply Chain Operations Rep.

Responsibilities:

• Drafted study “Adapting Starbucks’ Corporate Social Responsibility Policies and Practices to Italy,” an examination of steps required to succeed in the Italian coffeehouse market.
• Communicated solutions and options to licensed store team leaders by sharing product knowledge, promotional activities, and company policies and philosophies.

Confidential, Seattle, WA

Director, Research and Information

Responsibilities:

• Managed small research staff of BCI, an international agriculture and food consulting firm.
• Developed new business contacts through outreach and grant proposal writing.
• Conducted research projects and market feasibility studies on US exports overseas.
• Managed growth of global pesticide residues database from 45,000 to 114,000 entries and 24 to36 countries.

Confidential

Executive Director

Responsibilities:

• Team leadership - Directed projects chosen by board of directors; conceived of and launched a 3-year project on the developing world and the multilateral trading system where I managed a series of consultations between the IPC and food policy leaders from South America, Africa and Asia prior to WTO negotiations; led a project to re-define the IPC’s organizational structure, mission and ideological approach; ensured successful project completions despite two-thirds turnover of IPC team membership.
• Business administration - Managed annual budget of $200,000 - $300,000; oversaw the bookkeeping and financial reporting, bills payments and deposits, solicitations and invoices, staff raises and other financial matters; restructured the office staffing to better address logistical and growth needs.
• Project management - Chaired a fundraising project that raised $1.1 million over seven years; organized all stakeholder involvement from drafting of project charters to customer acceptance of final project deliverables; projects covered industry-specific concerns to cross-national relations to sustainability; staged forums all over the world involving team leadership, agenda development, speaker relations, hotel negotiations, public invitations, and other project tasks.
• Written & oral communication - Interacted with CEOs and business executives, Ministers and government officials, farm leaders, academic experts, and office staff; communication efforts addressed membership development, press outreach, government contacts, and general network expansion; conceived of core position paper series concept and led efforts to research, draft, edit and promote the series.