SUMMARY

• Program Manager and Agile Coach with 13 years’ experience in Information Technology (IT) and Finance.
• Implemented multiple successful projects for federal, non - profit, and commercial clients - provided expertise on various aspects of program and project management including project initiations, budgeting, planning, executing, reporting, and post deployment support.
• Coaching and management experience setting up Scrum and Kanban framework, ceremonies and processes for enterprise wide implementations. Expertise in the Software Development Life Cycles (SDLC), Scrum, Kanban and Hybrid methodologies.
• Adept at applying management and best practices to deliver IT solutions to Finance and Data intense business areas with technical specialties that require Cloud Services, Information Security, Big Data, Reporting, Data Governance and Regulatory Oversight and Cybersecurity.
• Experienced in implementing process improvements for clients to achieve Six Sigma and CMMI certifications.
• Expertise includes leveraging tools like ServiceNow, JIRA, ALM, QC, Visio and MS Project for planning and executing enterprise wide programs and projects. Also adept at implementing and streamlining processes and usage of tools for enterprise wide adoption. Technical expertise in database management and visualization tools for reporting - Tableau, Pentaho, Socrata (FISMA approved tool), RStudio.
• Expertise delivering regulatory compliance projects and government-mandated requirements for federal and not-for-profit clients, and with public data exposure.
• Implemented multiple timely and profitable projects for commercial clients, and adept at planning for continued post-deployments and operations support.
• Adept at multi-year planning, creating roadmaps, establishing resourcing and budgeting forecasts, and prioritizing projects for the programs and portfolios.
• Established and coached programs to form agile teams (Scrum and Kanban), setup and conduct ceremonies, follow best practices and improve agile performance based on metrics like Burndown and Control charts, team Velocity etc.
• Streamlined project workflow and time tracking across the organization to draw data driven dashboards, reporting and budgetary accounting across portfolios, programs and projects using expertise in tools like JIRA, ServiceNow, Confluence, Sharepoint, MS Visio and MS Project.
• Established demand and requirements intake, and project/program authorization processes and procedures for enterprise wide implementation.
• Leveraged technical and backend expertise to analyze and advise on technical debt projects like Master Data Management (MDM), migration of Enterprise Service Bus (ESB) to Fuse, plan to sunset/integrate DataInsights, Legacy applications with newer BI tools/applications like Appian, Pentaho, Tableau, RStudio and cloud-based processing (Socrata).
• Advised on projects with federal and regulatory compliance requirements, data transparency and integrity based on experience with data analytics solutions, financial processing and reporting.
• Assisted in developing and documenting business processes, data workflows and project life cycles to advise teams on project planning, implementations and maintenance of operations/post-deployment support.
• Leveraged functional and business knowledge in areas of processing financial transactions, accounting, cash management, liquidity risk management and reporting to advice on ERP solutions.

TECHNICAL SKILLS

Business Intelligence (BI) and Visualization tools: Tableau, Pentaho, RStudio, DataInsights, Socrata (Cloud-based analytical solutions)

Data Governance: Master Data Services (MS MDS), Enterprise Service Bus (ESB), Collibra

Geographic Information System (GIS) Mapping: Carto, GoogleMaps, MapQuest

Databases: Vertica, SQL Server, Oracle, DB2

Operating Systems: LINUX, UNIX, Mainframe

Languages: C, C++, SQL, Perl, Shell (Basic Understanding)

Tools: Toad, Aqua Studio, Autosys, Putty, Spotfire, QTP

Project management tools: JIRA, ServiceNow, Sharepoint, MS Visio, MS Project, HP ALM/QC

PROFESSIONAL EXPERIENCE

Confidential

Project Manager and Scrum Master

Responsibilities:

• Planned and executed a project that made USAC compliant with the OPEN (Open, Public, Electronic, Necessary) Government Data Act, Section 508 and FCC MOUs using the Could-based FISMA approved Socrata platform. Also established processes and procedures for the organization to continue compliance and maintenance of OPEN data.
• Established a Kanban framework and executed the Enterprise Data Warehouse (EDW) for creating a centralized Datamart for the organization. This also integrates Master Data Management (MDM) and Enterprise Service Bus (ESB) to formulate a single source of truth for processing and reporting needs.
• Implemented Tableau as the enhanced visualization tool for interactive dashboarding and predictive modeling. It also involved analysis and planning to sunset legacy applications and BI tools like DataInsights and Pentaho.
• Helped with initiating and planning project for Data Governance using/customizing Collibra thereby ensuring end-to-end workflow and metadata integrity.
• Assisted with executing the Geographic Information System (GIS) project that centralized and standardized enterprise wide geocoding architecture, alternate geographies, geo-processing maps and GIS processes which in turn helped draw data driven conclusions based on geo-spatial data.
• Planned and implemented the DATA Act project.
• Establish the business processes for the program and create a roadmap for the Scrum lifecycle.
• Agile Coach and establish scrum process and ceremonies.
• Determine the project scope, requirements, resourcing and schedule for projects.
• Engage with the business groups to determine, analyze and improve the processes.
• Assist with data analysis, statistical computing and predictive modeling.
• Provide support through statistical computing, interactive dashboarding and enhanced visualization tools and techniques like Socrata, RStudio etc.
• Analysis of the DB to create Data Dictionary, Data Modeling, Data Integration and determine technical logic for business requirements.
• Track project milestones, provide regular updates, ensure that the project deliverables are on time and at the required level of quality, and overall manage the project from initiation to completion.
• Analysis of existing data sources, data tables and SQL to improve the efficiency of FCC and auditing mandated reporting, Self-serve analytics, and canned reports.
• Worked on Data Mapping and data migration from the legacy to the new system.

Tools: /Technologies: Pentaho, DataInsights, Tableau, Open Data - Socrata, JIRA, SQL Toad, SharePoint, MS Project, MS Visio, Carto (GIS), Master Data Management - MS MDS, Enterprise Service Board (ESB), RStudio, Application Programming Interface (API).

Confidential

Senior Business Analyst

Responsibilities:

• Project Management: Define the scope of a project, create a detailed work plan, determine resources required, develop a project schedule with milestones, provide regular updates, ensure that the project deliverables are on time, and at the required level of quality, and overall manage the project from conception to completion.
• Provide proven methodology for the analysis and development of project requirements and review requirements documents to ensure the business and functional requirements are complete.
• Process Improvement Consultation: Evaluate processes and technologies that may have the potential to improve the effectiveness of the mission of the organization.
• Training/ Presentation Support: Develop and propose training/ presentation methods and materials (instructor guides, exercises, reference guides, handouts, etc.); deliver training and demonstrations on information system.
• Create requirements for Asset Verification projects and update SharePoint with the changes.
• Update AV CONOPS and modify the MS Visio diagrams to reflect the changes.
• Work with stakeholders in the preparation of the monthly Data Protection Committee report and facilitate meetings.
• Using tools like SharePoint, MS Visio, Salesforce and other client specific applications to track Execution, Change Management and Defect Analysis and Management.
• Support solution to keep track of communications and activities related to SEC registrants.
• Understanding of the sampling of the assets/transactions to support a true risk-based approach to Asset Verification.

Tools: /Technologies: MS Visio, Salesforce, SharePoint, Flow diagrams

Confidential

Business Systems Analyst, Project Manager

Responsibilities:

• Created and maintained Project Management Plan, established milestones and reported on the execution and progress of the OVS project.
• Worked on the new requirements with the business to expand and make available the product for the BTMU customers.
• Worked on the deposits, loans and other cross-track efforts to integrate the business and functional requirements and proposed feasible solutions to the end users spread across USA and Tokyo.
• Conducted Requirements Gathering, Analysis, propose improvements, solutions and scope definition, data conditioning, testing and implementation.
• Creation of Functional Specification (FS), Use Cases and other project specific BA deliverables.
• Co-ordinate and complete the UAT and provide defect analysis functional and DB level input.
• Involved in the Planning efforts for Business Verification (BV) testing involving end-to-end process flows.

Tools: /Technologies: Document Direct, Mainframe, HP ALM/QC, UMLs, Workflow diagrams, SQL

Confidential

Business Systems Analyst Lead, Scrum Master

Responsibilities:

• Established the GTR scrum team and coached the team on adopting the agile framework, best practices, ceremonies and improvement parameters.
• Expertise in implementing Regulatory Compliance projects for EMIR, ESMA, ESRB, CFTC, Dodd-Frank.
• Delivered GTR Portal and Reporting enhancements to comply with the regulatory requirements of 60+ regulatory bodies - CFTC and a consortium of EMIR regulators - ESMA, ESRB, ECB, Prudential Regulators, Market Regulators and Central Banks.
• Successfully delivered and became regulatory compliant for various OTC, OTC Lite and ETD products across different asset classes - Commodities, Credits, Equities, Rates, Foreign Exchange (FX) and ETD.
• Conducted Requirements Gathering, Analysis, proposed improvements, solutions and scope definition, data conditioning, testing and implementation.
• Proficient working on big data tools - GreenPlum (GP) to implement a project of huge scale and scope - for Data Staging and Conditioning.
• Creation of Functional Specification (FS), Use Cases and other project specific BA deliverables.

Tools: /Technologies: GreenPlum, Toad, JIRA and Clear Quest (CQ), UMLs

Confidential

Business Systems Analyst

Responsibilities:

• Key Subject Matter Expert (SME) on corporate cash management and information reporting.
• Assisted with project estimations, create roadmap, identify milestones, and provide status reporting.
• Responsible for analyzing team performance, and affecting improvement parameters.
• Involved in Requirements Gathering, support to solutions definition, testing and implementation, critical bridge between the business and the technical and testing teams.
• Created project documents like Business Requirements Document (BRD), Specification Requirements Document (SRD), RTM, Solutions Design, Functional and Technical Specifications documents, Change Control etc; analyze and provide feedback wherever necessary.
• Conducted feasibility study, finalized requirements’ scope and solutions’ scope, gap analysis and risk analysis on the requirements and solutions and provide feedback.
• Analyze and understand the business workflow and use of UML like Visio to develop process and data flows to assist the testing and technical teams understand the business process and data flows.
• Handling defect management. i.e. Defect Reporting, Verification and Defect Analysis Reports.

Tools: /Technologies: Application LifeCycle Management (ALM), Mainframe, JCLs, UMLs

Confidential

Business Analyst Lead

Responsibilities:

• Key Subject Matter Expert (SME) in the Liquidity Risk Management area of Investment Banking.
• Provided analysis and requirements for application enhancements and upgrades requested by the stakeholders.
• Created Project Management Plan (PMP) and provided resourcing and budget forecasts for enhancement projects.
• Create, analyze and review Business Requirements Documents (BRD) and Requirements Traceability Matrix (RTM).
• Lead the effort for database testing and expert in the use of DB tools like SQL, Toad, Aqua Studio etc.
• Developed understanding of the AutoSys tool and worked effectively in using it for the batch processes, updating JILs and leading the batch monitoring efforts.
• Worked on Generating and validating Reconciliation Reports and work with the technical teams to resolve/explain the Diffs generated.
• Identified the areas applicable for automation and coordinated the effort on it to produce client value add.
• Automated scripts in QTP and proficiently ran the automated QTP scripts.
• Supported the Performance Testing team in terms of KT on the application and testing schedules, communication etc.
• Helped in implementing Six Sigma processes in the team.

Tools: /Technologies: HP ALM/QC, JIRA, Putty, Autosys, Auqa Studio, Toad, Spotfire, QTP, Shell and Perl scripting basics