Senior It Governance Sme Resume
SUMMARY
- Over 24 years of total work experience in the Finance, Education, and Information Technology industries.
- PgMP and PMP certified and has over 17 years of experience in IT Governance Portfolio, Program, & Project Management (3PM) managing small to large scale System, Software, and Acquisition projects which included managing PMOs and Contracts.
- Over 20 years of experience working in IT environments designing, developing, testing, configuring, implementing, and maintaining Linux, Solaris, UNIX, and Windows systems, servers, databases, software, and data.
- Over 20 years of experience using SCRUM Agile, Waterfall, & Hybrid SDLC, CMMI, ITIL ITSM, and PMI frameworks, standards, and methodologies.
- Over 17 years of experience developing Portfolio/Program/Project Management documents and Contractor deliverables; facilitating meetings and communicating with technical SMEs, Managers, and Executives; and reporting on Portfolio/Program/Project performance to Stakeholders.
- Over 15 years of experience creating MS Project Schedules, Integrated Master Schedules and using MS Project Server and MS SharePoint as 3PMIS and implementing and migrating Schedules and users from MS Project Server 2013 to O365 and MS Project Online 2016 on MS AZURE Platform.
- Over 19 years of experience working with Federal Government Agencies and their IT systems.
- Over 24 years of experience using MS Office products and other reporting tools.
- Over 13 years of experience performing OMB’s Capital Planning & Investment Control (CPIC) requirements, Budget Formulation, Portfolio Analysis, and EVM metrics.
- Over 13 years of experience training Federal Government Staff on Portfolio, Program, and Project Management Tools, Standards, and Methodologies.
- Over 15 years monitoring GAO’s High - Risk List and providing guidance to Federal Clients to remediate Gaps found in Audit or implement 3PM Recommendations.
- Over 5 years understanding FITARA, FISMA, MEGABYTE, PMIAA, and other Federal Regulations and providing guidance to Federal Clients to implement processes to be in compliance.
- Briefed an audience of over 120 Security Experts on “ Impacts of FITARA on IT Security and IT Spending ” at the USDA Information Systems Security Council (ISSC) Meeting on 10/3/17.
- US Citizen and has an active NACI Clearance.
TECHNICAL SKILLS
Management: Portfolio Management, Program Management, Project Management, IT Governance, Process Management, Policy Management, Records Management, Earned Value Management, Capital Planning, Risk Management, Scope Management, Issues Management, Schedule Management, Acquisition Management, Cost Management, Human Resources Management, Quality Management, Procurement Management, Change Management, Configuration Management, Communications Management, Integration Management, & Release Management.
Methodologies: PMI’s Standard for Portfolio Management, Program Management, & PMBOK Guide; PMI’s Practice Standard for Risk Management, Earned Value Management, Work Breakdown Structure, Scheduling, & Project Estimating; SEI’s CMMI; SDLC - Agile, Hybrid & Traditional; Government Agencies - USAID’s ADS, FAA’s AMS, NOAA’s OSIP, DoED’s LCM, & USDA’s LCM.
Documentation Development: Integrated Baseline Reviews (IBRs), Program Management Reviews, Schedules, Timelines, WBSs, RASCI/RACI, Portfolio/Program/Project Management Plans, Meeting Agendas/Minutes, Organizational Charts, Software Release Plans, Risk Management Plans, Configuration Management Plans, Communications Plan, Quality Assurance Plans, Business Cases, UAT Plans, ConOps, ConUse, SOWs, IGCEs, PRs, FAA AMS Deliverables, Risk Registers, Action Items Lists, Issues Log, SSD, IRD, Program Requirements, Max.gov Investment Artifacts, & OMB Exhibit 300/53 Deliverables.
Applications: MS VSTS Kanban Board, G-Suite, Oracle ClearQuest, Oracle ReqPro, Oracle ClearCase, MS Project, MS Visio, MS Access, MS Office, MS SharePoint, MS Lync, MS Office 365, MS Office Live Meeting, GoToMeeting, DOORS, & Serena Dimensions.
Servers: SQL Server, MS Project Server, & MS SharePoint Server.
Development: Websites, SharePoint Lists & Worksites, & MS Project Server Worksites.
Federal Agencies & Programs: USAID, USDA, NRCS, OCIO, DoED, NASA, NOAA, FAA, SAGE II, NWS, DOT, DOC, AWIPS, NEXRAD, TSUNAMI, WTMD, NEXTGEN, DATACOMM, & EFAST.
Soft Skills: Strong Communication Skills, Dynamic Leadership Skills, Multi-Tasking Skills, Problem-Solving Skills, Technical Writing Skills, Systems Thinking Skills, & Analytical Skills.
PROFESSIONAL EXPERIENCE
Confidential
Senior IT Governance SME
Responsibilities:
- Serve as the IT Governance Lead Key Personnel managing the contract deliverables for the Governance CLIN on the contract and managing a team of Senior IT Governance & Compliance Analysts, Process & Compliance Analysts, and Quality & Compliance Analysts.
- Serve as the on-site PgMP-PMP-Certified IT Governance Subject Matter Expert (SME) and Trusted Advisor providing IT Governance oversight and guidance to CIO, CISOs, Division Chiefs, Branch Chiefs, Staff, and Contractors on FITARA Implementation, IT Governance, SDLC Testing Phase, Policy Clearance, Process Development, Project Assessments and Audits, GAO/IG Audit Clearance, and MAX.gov IDCs.
- As the IT Governance SME, work with process owners and SMEs to document the Capital Planning and Investment Control, Enterprise Risk Management, System Development Lifecycle Agile & Waterfall, Incident Management, Request Fulfillment Management, Innovation Management, Configuration Management, Organizational Training, Compliance Management, Enterprise Data Management, Decommissioning, IT Strategy Management, Organizational Process Definition, Quality Management, Discovery, Measurement & Analysis processes.
- Conduct thorough, complete, and comprehensive analyses based on PMI, CMMI, ITIL, and Agile standards and best practices to support Government decision making in Financial Management, Project Management, Portfolio Management, Budget Formulation, Enterprise Risk Management, Security Management, and Acquisition Management, that is compliant with federal regulations such as FITARA, CPIC, FISMA, and USAID Automated Directive System (ADS) policy guidance.
- Provide IT Program Governance support by establishing Board Charters and SOPs; establishing an agile approach to improving processes; configuring MS VSTS Kanban Board and MS PowerBI tools to be used for task management and business intelligence reporting; developing Process reports monthly; and creating dashboard views of GAO and IG audit clearances.
- Develop policies, processes, procedures, methodologies, tools, techniques, templates, guidelines, and work instructions as measures to implement compliance in project management, SDLC, procurement management, data management, resource management, financial management, risk management, CPIC, and quality management and provide an IT Governance Framework.
Confidential
Senior PMO Manager
Responsibilities:
- Served as the on-site PgMP-PMP-Certified Senior PMO Subject Matter Expert (SME) and Trusted Advisor and provided oversight for several Federal Projects, Programs, Portfolios, and DME & O&M Major and Non-Major Investments ranging from $5 Million to over $300 Million.
- Provided IT Governance oversight and guidance to CIO, CISO, Directors, Senior Managers, Program Managers, IT Project Managers, and Staff on FITARA Implementation, Portfolio Management, Program Management, Project Management, IT Governance, Earned Value Management, Capital Planning and Investment Control, Enterprise Risk Management, System Engineering, Infrastructure Modernization, and Investment Decisions.
- Conduct thorough, complete, and comprehensive analyses based on PMI, CMMI, ITIL, and Agile standards and best practices to support Government decision making in Financial Management, Project Management, Capital Planning Investment & Control, Portfolio Management, Budget Formulation, Enterprise Risk Management, Earned Value Management, Security Management, IT Governance, and Acquisition Management, that is compliant with federal regulatory and USDA policy guidance.
- Provide IT Program Governance support by establishing Boards; establish an agile approach to improving processes; configuring MS SharePoint and MS Project tools to be used as PMIS; developing Program Performance reports monthly; working with federal managers to develop Control Account structure; working with teams to meet EVMS ANSI compliance requirements; and working with Program Managers to develop contract language.
- As the EVM/CPIC SME, complete AgMax updates to IT Portfolio Investments for OMB CPIC monthly, quarterly, and annual Performance Reporting and updates to documents and metrics sent to the IT Dashboard reporting and Earned Value Management (EVM) reporting monthly, quarterly, or annually using Primavera tool.
- Review and provide guidance to Federal PMO on EVM and CPIC directive requirements and worked with Program Managers to develop and update Detailed IT Business Cases, Portfolio Summary, Acquisition Approval Requests (AARs), OMB FITARA updates for IT Capital Investments, and updates needed for IT Dashboard.
- As the IT Portfolio SME, provide IT Portfolio/Program/Project Management oversight by working with various Executives, Directors, Senior Managers, Program Managers, and Project Managers to formulate Portfolio, Program & Project policies and budgets annually; to align IT Portfolio scope, schedule, cost, and security back to the IT Strategic Plan; to develop Project Management Plans & Project Schedules; to estimate resource requirements; to define milestones and deliverables; to monitor and control project tasks; to evaluate and report actual and planned performances and project phase metrics; to identify, resolve, and document issues; to recommend corrective actions; to create action items; to organize and facilitate meetings; to identify, analyze, and manage risks; to provide clear and consistent communications to all stakeholders; to review and monitor SLAs; to listen and respond to data calls; and to balance the project constraints of scope, time, cost, resources, risk, and quality.
- As the Portfolio SME, provide Federal Regulatory support by reviewing Max.gov and FITARA Listserv for updates regarding new Regulations such as annual OMB Circular A-130 and Capital Programming Guide, FISMA, FITARA, and MEGABYTE and briefing NRCS Senior Managers on updates.
- Developed methodologies, tools, techniques, templates, guidelines, and policies as measures to implement compliance in project management, procurement management, data management, resource management, financial management, risk management, and quality management and provide an IT Governance Framework.
- Serve as the IT Security & Compliance (ITSC) PMO Manager and worked with the Chief Information Security Officer (CISO) to develop a mapping of Security Operations, Projects, and budget with Security services; complete the ITSC AgMax business case and checklist updates for quarterly OMB CPIC reporting; created Security tasks in the DM&E project schedule template; and briefed the Security team on FITARA impacts to the ITSC investment.
- Serve as the Master Scheduler to create, update, and maintain Integrated Master Schedule (IMS) templates, Project Schedule Templates, O&M Templates, Vendor Templates, Investment IMSs, and Timelines.
- Serve as the Risk Concurrency Team (RCT) Chair and received submitted risks, update/maintain risks on the Risk Register, trained users to use Risk Register and to write Risk Statements, and facilitate Bi-weekly/Monthly RCT Meetings with Project Stakeholders. Also trained Risk Review Board (RRB) Chair on duties based on new Risk Management process.
- As the Risk SME, redefine the NRCS Enterprise Risk Management processes for Project, Program, Portfolio, & Organization, updated the Risk Management Plan, developed a Risk Process Diagram, developed a risk escalation tier structure and board escalation process, and worked with the CIO to implement the new Risk Management process at NRCS.
- Completed initial CIO FITARA Risk Assessments on Investments and Systems and submitted to CIO.
- As the MS Project Server Administrator & SME, recommended the use of MS Project 2013 Server and Project Online 2016 for Project Management monitoring and controlling and setup and administered the MS Project 2013 Server. Developed, maintained, and uploaded MS Project Schedules and Project Sites on the SharePoint server.
- Worked with federal and vendor staff as key resource to develop requirements and implement MS Project Online as a FedRamp certified cloud solution to meet strategic objectives, Project Portfolio Management needs, and EA requirements.
- Identified technology investment needs based on the feasibility to business objectives and provided the strategic support services necessary to plan for future services and infrastructure.
- Worked with team to implement a Salesforce CRM solution to meet Business Intelligence analytics needs. Provided requirements and tested the Salesforce site during User Acceptance Testing.
- As a Project Manager, managed a project to migrate the MS Project Server 2013 from a vendor and implement MS Project Online 2016 with Office 365 onto the MS Azure Cloud Services platform. Developed Privacy Threshold Analysis (PTA), Privacy Impact Assessment (PIA), Application Security Profile (ASP), and requirements documents and worked with stakeholders and CIO for approval.
- As the OCIO Enterprise MS SharePoint Administrator & SME, developed, maintained, configured and administered the 2013 Enterprise SharePoint sites and websites; the risk register to track and manage risks; a Project Portfolio Management site to manage and monitor project information; and team sites to store documents and use the site for collaboration.
- Developed Executive Dashboard reports using MS Project Server, SharePoint, and Business Intelligence tools showing Project Performance, Risks, and performance metrics.
- As the PMO Trainer, provided training to Federal staff in Washington, DC and Fort Collins, CO on all areas of IT Governance including the use of the PMIS, EVMS, and other tools.
Confidential
Senior Program Manager
Responsibilities:
- Served as the on-site PMP-Certified Senior Program Manager and Trusted Advisor and managed a Program Management Office (PMO).
- Provided oversight and guidance to CIO, Executives, Directors, Senior Managers, Program Managers, IT Project Managers, and Staff on Portfolio Management, Program Management, Project Management, IT Governance, Earned Value Management, Capital Planning, Risk Management, System Engineering, Infrastructure Modernization, and Investment Decisions.
- Serve as the Configuration Management Manager for the Oracle Contract Lifecycle Management (CLM) COTS Enterprise product (a major financial system) during development and implementation of the CPSS II system using Agile & Hybrid Methodologies.
- Serve as the Change Manager and create, update, and maintain change requests and facilitate Change Control Board (CCB) Meetings with Program/Project sponsors and Stakeholders.
- Serve as the Risk Management Manager/Chair and received submitted risks, update/maintain risks on the Risk Register, trained users to use Risk Register and to write Risk Statements, and facilitate Bi-weekly/Monthly Risk Management Meetings with Project Stakeholders.
- As the Risk SME, redefined the Enterprise Risk Management processes for Program and updated Risk Management Plan and developed Risk Process Diagrams and tier structure.
- As the MS Project Server Administrator & SME, recommended the use of MS Project 2013 Server for Project Management monitoring and controlling and setup and administered the MS Project 2013 Server. Developed, maintained, and uploaded MS Project Schedules and Project Sites on the SharePoint server.
- As the MS SharePoint Administrator & SME, developed, maintained, configured and administered the 2013 Enterprise SharePoint sites and websites and setup workflows to route deliverables; action items to route work; risk register to track and manage risks; issues log to track and manage issues; lessons learned to track process changes; surveys to track use of the system; and team sites to store documents and use the site for collaboration.
- Developed Executive Dashboard reports using MS Project Server, SharePoint, and Business Intelligence tools showing Project Health, Risks, Issues, Action Items and performance metrics.
Confidential
Senior Acquisition Manager
Responsibilities:
- Served as the on-site PMP-Certified Senior Program Manager and Trusted Advisor and managed several Fixed Price and Time & Materials Contracts and Federal Projects, Programs, and Portfolios.
- Managed and monitored the performance of the TTASP contract and up to 10 contract staff and developed Staffing Plans, Transition Plans, and other required Contracting documents.
- Setup Program Management Office (PMO); hired, trained, and fired human resources for PMO; and acquired and configured technical resources for PMO.
- Provided oversight and guidance to CIOs, Executives, Directors, Senior Managers, Program Managers, IT Project Managers, and Staff on Portfolio Management, Program Management, Project Management, IT Governance, Earned Value Management, Capital Planning, Risk Management, System Engineering, Infrastructure Modernization, Acquisition Management, and Investment Decisions.
- Developed Executive Dashboard reports using MS Project Server, SharePoint, and Business Intelligence tools showing Project Health, Risks, Issues, Action Items and performance metrics.
- As the Acquisition SME, developed SOWs, Requirements, IGCEs, Evaluation Criteria, PRs, Technical Evaluation Plans (TEPs), and other acquisition documents and worked with PMs and Contracting Officers to release solicitation packages to use mobile devices in training environments and to update training materials and systems.
Confidential
Senior Program Manager, Senior Project Manager
Responsibilities:
- Served as the on-site PMP-Certified Senior Program/Project Manager and Trusted Advisor and managed several Fixed Price and Time & Materials Contracts and Federal Projects, Programs, and Portfolios.
- Provided oversight and guidance to Executives, Directors, Senior Managers, Program Managers, IT Project Managers, and Staff on Program Management, Project Management, IT Governance, Capital Planning, Risk Management, System Engineering, Infrastructure Modernization, Acquisition Management, and Investment Decisions.
- Conducted thorough, complete, and comprehensive analyses to support Government decision making in Financial Management, Project Management, Program Management, Capital Planning Investment & Control, Budget Formulation, Project Risk Management, Technical Training, Technology Purchases, and Acquisition Management, that is compliant with federal regulatory and policy guidance.
- Provided Portfolio/Program/Project Management oversight by working with various Executives, Directors, Senior Managers, Program Managers, and Project Managers to formulate Program & Project budgets; to develop Project Management Plans & Project Schedules; to estimate resource requirements; to define milestones and deliverables; to monitor and control project tasks; to evaluate and report actual and planned performances and project phase metrics; to identify, resolve, and document issues; to recommend corrective actions; to create action items; to organize and facilitate meetings; to identify, analyze, and manage risks; to provide clear and consistent communications to all stakeholders; to review and monitor SLAs; and to balance the project constraints of scope, time, cost, resources, risk, and quality.
- Developed methodologies, tools, techniques, templates, guidelines, and policies for project management, procurement management, data management, resource management, financial management, and quality management.
- Facilitate Weekly, Monthly, and Quarterly Meetings, Integrated Baseline Reviews (IBRs), Program Management Reviews, and Stage Gate Reviews with Executives, Management, and Technical teams.
- Developed Monthly Program Status Reports which tracked contract performance against scope, financials, resources, risks, issues, and schedule milestones and submitted to a Federal Program Manager (PM), Contracting Officer (CO), and Contracting Officer’s Technical Representative (COTR). Also worked with them to solve contract issues and mitigate risks.
- Serve as the Master Scheduler to create, update and maintain Integrated Master Schedules (IMSs), Timelines, and Program/Project schedules and estimate activities, duration, and dependencies and assign resources.
- As the MS Project Server Administrator & SME, recommended the use of MS Project 2010 Server for Project Management monitoring and controlling and implemented and administered the MS Project 2010 Server. Developed, maintained, and uploaded MS Project Schedules and Project Sites on the SharePoint server.
- Identified technology investment needs based on the feasibility to business objectives and provided the strategic support services necessary to plan for future services and infrastructure.
- As the MS SharePoint Administrator & SME, developed, maintained, configured and administered the 2010 & 2007 Enterprise SharePoint sites and websites and setup workflows to route deliverables; action items to route work; risk register to track and manage risks; issues log to track and manage issues; lessons learned to track process changes; surveys to track use of the system; and team sites to store documents and use the site for collaboration.
- Developed Executive Dashboard reports using MS Project Server, SharePoint, and Business Intelligence tools showing Project Health, Risks, Issues, Action Items and performance metrics.
- As the Acquisition SME, developed SOWs, Requirements, IGCEs, Evaluation Criteria, PRs, Technical Evaluation Plans (TEPs), and other acquisition documents and worked with PMs and Contracting Officers to release solicitation packages to use mobile devices in training environments and to update training materials and systems.