SUMMARY:

• A Servant Leader, Facilitator, Manager, Mentor, Teacher, Impediment Remover.
• Provider of Technology & Content Management Consulting.
• An entrepreneur who is flexible, experimental, self - motivated and resourceful.
• Skilled Scrum Master with extensive experience driving project outcomes across complex and diverse enterprise and mobile contexts using agile and waterfall models, demonstrating business process improvement skills, and managing requirements and stakeholders for mission critical initiatives for Fortune 500 firms.
• Managed products and solutions from concept to launch, including leading the development of complex, integrated, web based content management, transaction and workflow product suites.
• Partnered with stakeholders like line business heads, departments like marketing, accounting, finance, operations, internal compliance, as well as third party vendors.
• Led complex process re-engineering, development, integration, data migration, testing, and maintenance projects that rationalized tools, templates and processes across various enterprise systems.
• Track record of setting up performance management metrics and processes for departments.
• Selecting project and requirements management methodologies, and defining critical paths
• Defining risk mitigation and contingency plans, and also managing stakeholder risk and expectations

SKILL:

• Solid Understanding of Agile, Scrum, XP, Kanban, SAFe, LeSS, SDLC, Lean, ART, RTE, Scaled Agile.
• Experience working in a Scaled Agile Framework (SAFe) environment.
• Solid understanding of web technologies.
• Developing wireframes for UI design, and data analysis for data mapping
• Developing mock-ups and prototypes for sales demo as well as for software delivery purposes
• Estimation for high level requirements, Negotiated vendor contracts.
• Leading root cause and traceability analysis and reviews for compliance, improvement and innovation
• Vignette, AEM, EPiServer, WordPress, Tibco BPM, SharePoint, JIRA, Clarity, Confluence, VSTS, Visio, Adobe Photoshop, Web protocols, Sales force

WORK EXPERIENCE:

Confidential, NYC, NJ

Sr. Agile Scrum Master

Responsibilities:

• Worked on Portfolio SAFe framework with other scrum teams, Attended Scrum of Scrums to coordinate dependencies across various other teams in Agile Release train, worked with Release Train Engineer, System Architects and system Team for Infrastructure requirements and to support integration testing.
• Conduct ceremonies (grooming, iteration planning, retrospectives, daily stand-ups, etc.) to ensure that the agile team stays focused towards the PI Objectives.
• Protect team from over-commitment, manage team backlog.
• Work with the Product owner to align teams with the PI Objective.
• Participate in facilitating discussions to discover solutions, capturing and transforming business and technology requirements into high-quality User Stories and Acceptance criteria;
• Responsible to hold team accountable to the tenants of agile and working agreements including the use of appropriate tools, standards and best practices.
• Regular contributor to the Scrum of Scrums to find innovative solutions to solve problems or to improve processes that various teams would be facing.
• Worked closely with the Release Train Engineer for the ART in coordinating dependencies between various scrum teams.

Confidential, East Hanover, NJ

Scrum Master

Responsibilities:

• Introduced Agile Scrum Methodology for Business & Technology teams Confidential US Oncology & trained the management/team into Scrum.
• Lead execution for design and development activities defined in the customer experience plan including the business-side project management, User acceptance management, and bug resolution.
• Improved the Business Process across the brand & Oncology, which lead to efficient delivery of customer needs.
• Utilized Salesforce to automate & integrate leads for Healthcare professionals.
• Troubleshoot challenges reported by Brand Project Managers and on behalf of content editors.
• Communicate known bugs related to CMS to the digital strategy team
• Facilitate Agile Scrum ceremonies like stand-ups, sprint planning, release planning, backlog refinement, and retrospective
• Track team performance metrics
• In partnership with stake holders and product owners assist with and implement improvements to agile processes.
• Plan and coordinate schedules and resolve dependencies with other teams
• Remove project obstacles, develop solutions with team
• Day-to-day leadership of a team including running daily standups, sprint retrospectives, backlog refinement and sprint management.
• Lead decision-making, issue resolution, managing risks, legal/compliance implications and building consensus among the team members and dependent teams.
• Develop positive relationships with business and technology partners. Understands needs of the team as well as partners to recommend options and remove impediments.
• Leads, mentors, and grooms IT staff in numerous geographies and is adept Confidential working in a multi-cultural, multi-time zone environment (includes: business system program managers, systems analysts, system administrators, help desk, contractors)
• Oversee CMS documentation - CMS Requirements, Instruction Guides, etc.
• Project management support of Enterprise/PS&A digital programs

Confidential, New York

Scrum Master/Project Dev Lead

Responsibilities:

• Conducting/facilitating Scrum meetings, maintaining JIRA board to track progress & document project scope.
• Participate in walk-through sessions with the business users and ensured all the requirement are properly understood and captured.
• Lead a globally distributed and culturally diverse project staff involving a team of developers in offshore, database administrator and a project lead.
• Managed/ created project plans and responsible for software development phases, from project kickoff to production delivery.
• Assisted in leading the migration of Confidential content management platform to WordPress
• Involved with all levels of Web development and software production..
• Technical Project Lead for www. Confidential & maintaining and adding new channels & there programming.
• Optimize the publishing process so that news stories are released immediately.
• Ensure that the build was delivered on time and passing entire business requirement.
• Designed and implemented a formal recruitment process.
• Provided technical direction, budget projections, strategy planning.

Confidential, New York

Project Manager

Responsibilities:

• Collaborated with multi-location teams toward improving United Health Group operations and compliance process and re-engineer a software product.
• Reviewed web site prototypes developed by the design team and set up meetings to get approvals for web site usability structure, hierarchy
• Designed the right strategy to outsource long held legacy applications
• Managed resources, created road maps, milestones to monitor efficiency of work
• Coordinated the design phase with offshore team (India) and United Health Group.
• Developing timelines, managing deliverables, and ensuring milestones are met.
• Managed the releases during UAT and bug fix phases by following Agile methodology
• Managed the creation and quality control of requirements management artifacts
• Interacted with Business and other IT teams in identifying crucial/complex relations among entities to create Software Architecture Document.

Confidential, New York

Architect/Project Lead/Developer

Responsibilities:

• Document scope, schedule and resources needed for all assigned work.
• Collaborate with and facilitate collaboration for resources in order to maintain scope, schedule and resource need.
• Lead developer and programmer for any work related to confidential
• Integrated Vignette Dialog with Content Display Application, hence automating multi-step sales and marketing processes
• Built framework for the content management, workflow and display application.

Confidential, Atlanta, GA

Project Manager

Responsibilities:

• Assisted in rolling out the migration plan while the company was undergoing an acquisition.
• Interact with C-level executives on weekly basis regarding the fact-finding mission.
• Involved in performance, scalability testing and producing documentation.

Confidential, New York

Web Developer/Business Analyst

Responsibilities:

• Extensively involved in the various projects in designing, developing, and managing the content creation, content delivery and workflow, and integrating existing web-portals with existing applications.