SUMMARY

• 25+ years, I’ve been solving critical business problems by incorporating real - life customer use cases into the process
• 5+ years’ experience in Data Migration and Integration (ETL tools)
• 3+ years’ experience with Guidewire Platform for launching new claims systems to market
• 2+ years expertise with Digital Transformation and Autonomous Platforms, Development and Migration
• Awarded State Farm top performer of 70 people: Bank Credit/ Debit Card implementation Award. Received plaque
• Certificate received for achieving the top 20% of performers: Good Neighbor Care program at Confidential
• Thanked in person by State Farm Vice President: Data transfer cost lowered by 70% for Microfiche to digital files
• Selected for State Farm certificate. Achieved top 20% of performers: Published white paper on Change Management process
• Awarded top performer out of 450 employees: Business development, Satyam Computer Services
• Won community service award, top contributor out of 350 people: Multi Cultural Leadership Program (MCLP)

TECHNICAL SKILLS

• SDLC, Agile Scrum, Kanban, Guidewire, Rally (CA Tech), Jira, TFS, Confluence, Clarity, Primavera, SharePoint, MS Project, MS Teams
• MS Office, PeopleSoft, SAP, Salesforce, AWS, Kubernetes, Python, Prometheus, Cloud, SaaS, IaaS, Azure, SQL Server, Active Directory, VB Script, Hadoop
• Infrastructure Management, Digital Transformation, Release management, Claims, IT Risk Management & Security, Banking & Finance,
• Vendor Management, Global Delivery

PROFESSIONAL EXPERIENCE

Confidential, Greater Seattle, WA

Senior Program Delivery Manager

Responsibilities:

• Define release management process
• Developing yearly calendar for deployment and communication
• Creating road map for program initiatives and features to respective releases.
• Creating milestones for each release and updating cargo to be deployed
• Knowledge transfer to service teams before release deployment
• Monitoring testing and defect resolution
• Go/No GO decisions

Confidential, Greater Seattle, WA

SR. Technical Program Manager

Project methodology: SAFe Team Size: 50 (Offshore & Onsite) 6 scrum teams, Tools: Rally, Confluence and Clarity

Responsibilities:

• Leveraged servant leadership skills to create hyper-performing & self-organizing teams
• Coached agile values, principles & best practices to developers, testers, product owners, leadership team.
• Agile ceremonies like sprint planning, daily scrum, backlog grooming, sprint reviews and retrospectives were conducted
• Worked with the product owner to develop product roadmap, minimal viable product (MVP), user stories, acceptance criteria & sprint goals
• Created product backlog for Product & Technology program and prioritized in collaboration with product owner
• Sharing the reports on burn down charts, sprint velocity to report senior management
• Identifying the risks and plan and plan mitigation strategies
• Stakeholder management and reporting to senior management
• Created product long term vision, roadmap and milestones for monitoring
• Understanding Platform and Cloud requirements, facilitating backlog grooming
• Created Features, User stories with defined definition of done and acceptance criteria
• Conducted daily scrum meetings and helped to remove the impediments to move the project forward
• Resource levelling was done to reduce the wastage and improve the efficiency of the project
• Conducted demos at the end of each sprint to team members, Product owners and scrum team
• Research work and working on proof of concepts in new technology of cloud analytics
• Informatica BDM, Kafka deployment and rollout
• High Availability - Oozie, KDC, Ranger, Atlas implementations
• Working with offshore and onsite teams for development

Confidential, Madison, WI

Senior Project Manager/Scrum Master

Project methodology: SAFe, Lean boarding, DevOps Team Size: 35 (Offshore & Onsite) 3 scrum teams, Tools: Tools: TFS, SharePoint and Clarity

Responsibilities:

• Managed Catalyst conversion project in enterprise claims moving to new Guidewire claim system.
• Created scope statement, milestones and road map for future release data conversion
• Coached the teams on Agile methodology, principles and practices
• Created backlog, features, user stories and tasks in TFS and conducting daily scrum meetings
• Provided status, burn drown charts, and sprint velocity of teams to senior management
• Supported Dev Ops model through continuous integration and deployment (CICD) at every stage of conversion
• Supported product owner and stakeholders to create and update product backlog
• Managed deployment of old data base through Azure SQL data base server
• Worked with release team for testing and validation

Confidential, Bloomington, IL

Senior Project Manager

Responsibilities:

• Worked with business team and stake holders to create requirements
• Worked with release team developing the applications and integrating to build pipeline and deploying to production
• Test automation for integration and acceptance and Post production validation
• Managed the risks, issues and dependencies
• Agile (Scrum) with a sprint period of 4 weeks - product backlog, sprint planning, stories, daily scrum, burn down chart, potentially shippable increments, sprint review, retrospective and metrics.