SUMMARY

• Technology enthusiastic and value - driven product manager with experience leading cross-functional teams to plan, build, launch and manage innovative services and applications.
• With my extensive Agile/Scrum experience, technological skills, research and analytical abilities, proven to evolve successful product strategies.
• Prioritized and managed multiple projects within specifications and budget, with my team leadership.
• Owning the product lifecycle from ideation to product building to launch
• Experience on multiple domains, like Retail (Customer experience, E-Commerce, E-Learning and Training, Supply chain- ERP, CRM, OMS, Logistics and Distribution), eLearning, and Telecommunication (Web, Mobile, Customer experience, Supply Chain).
• Technological, Conceptual, Market, and Customer base R&D.
• Technical and non-technical content creation.
• Communication, with both technical and non-technical stakeholders
• Product Strategy and Planning
• Product Roadmaps
• Requirement Gathering and Analysis
• SDLC and Product Lifecycle Management
• Waterfall, Waterfall to Agile transition, Agile/ Scrum methodologies (CSM, CPO), Kanban and Lean (certified six sigma green belt) environments.
• QA Testing
• Go-to-Market Launch
• Troubleshooting

PROFESSIONAL EXPERIENCE

Confidential

Sr. Technical Product Manager

Responsibilities:

• Home Internet, Supply Chain Distribution and Logistics
• Owned from concept-to-launch of supply chain of Home Internet devices.
• Created the requirements for handling items, inventory, customer order, distribution, and logistics. Designing the business flow diagrams and getting alignment with all stakeholders - internal and external to the organization.
• Prepared product roadmap and feature milestones to launch.
• Lead team of 7 and vendors team of 20+.
• Completed development and national market launch, selling the device and services to 1000+ happy customers.
• Supply Chain Execution Digitization
• Managed the supply chain capabilities in Digital Transformation enabling the real-time monitoring of packages at any point in supply chain path.
• Identified the opportunities for the continuous digital transformation of supply chain ecosystem and applications in it. Additionally, test, launch and scale these systems that can grow for future technical and operational needs.
• Own reports like quarterly and yearly projects and planning, upcoming projects, status reporting and portfolio dashboarding.
• Achieved success in working with multiple cross-functional teams within and around Retail, Reporting, Corporate, Marketing, Finance, etc.
• Managed agile transformation of my vertical.

Confidential

Sr. Product Manager

Responsibilities:

• Created a new product - Digital Enterprise Inventory System from scratch for inventory management that has real-time inventory visibility, mobile/ handheld interface, and event-based alerts, notifications, and reports generation.
• Created the Farm to Fork product- Supply Chain IoT - Food Track and Trace System from scratch, for retailers to support the local farms and businesses of fresh produce.
• Created and owned the PRD, proposal, timelines, budget and delivery.
• Expertise in writing epics, features, user stories, mocks, flow diagrams, product backlog, maintain work-breakdown chart with delivery estimates, status reporting, defect triaging, brainstorming with multiple teams and technical leaders, customer experience analysis. Status and Reporting communication. Conduct agile rituals, meetings and prepare/maintain health reports.
• Managed contracting vendor team.
• Owning the pre-sales content creation and actively participating in the sales process.
• Launched the first successful store operating the program for the retailer.
• Emerging Technologies Research and their application in Retail and Supply Chain
• Proficient in new product ideation and digital transformation in few of leading retailers in the USA.
• Proficient in strategic planning and delivery of MVC, MVP to launch, with either in-house or third-party solution teams.
• Managing communications with C-level executives of Sales, Marketing, Engineering, Product Development, and Customer Experience and drive the product to launch.
• Expertise in market research of Emerging Technologies - AR/VR, AI/ML, Blockchain, etc. and their application. And preparing the pre-sales content on these.
• Travel 70%. And Editor of Internal Retail Bulletin.
• Editor and document owner of UST Global Retail Bulletin.

Confidential

Sr. Product Analyst

Responsibilities:

• Performed as the lead for multiple projects at Confidential and leading team of 5+. Own the device launches, new marketing products, end-user experience enhancement products, and technological improvements for Customer Experience team.
• Ensured services met or exceeded customer expectations. Excelled at gathering feedback and requirements; communicating needed changes to development team; and overseeing seamless, high-quality rollouts to on-time and on-budget conclusion.
• Managed the acceptance criteria and performing UAT.
• Proved leadership and management of multiple products launches on parallel timelines.
• Strong experience in Microsoft Word, Excel, PowerPoint and Visio

Confidential

Manager

Responsibilities:

• Working with Product teams and stakeholders in requirement gathering, feasibility analysis, root causing and documenting the same.
• Build a few core features/products for the businesses and handled customer experience projects.
• Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable roadmap.
• Achieved replacing legacy applications with new automated solutions. Achieved agile environments for IT, Finance and HR departments from a waterfall.
• Cross-functional team, partner and vendor management across the globe.

Scrum Master

Confidential

Responsibilities:

• Scrum planning, Daily Scrums, Scrum Review, and Scrum Retrospective Meetings.
• Achieved clean and efficient scrums by maintaining Product Backlog and refining it.
• Transparency of progress and completion to stakeholders.
• Budgeting and Scheduling - time and resources expertise.
• Drafting system/process/functional/integration flow diagrams.
• Creating BRD, FRD, SRD, Epic, User Stories, Use case, and test scenarios creation.
• Version Control, Requirement Management, and Change Control.
• Defining Acceptance Criteria and Test in/out scope.
• Expertise in gaps resolutions.
• Created user manual and provided training to end-user.
• Proven track record of improvising the build period with effective communication in a cross-functional team environment.
• Test cases creation, managing execution and test management.