SUMMARY

• A seasoned Project Manager with over 10 years of progressive experience in the fields of Project Management, Business Analysis, Resource Management, Change Management.
• Worked in diverse industries and extremely proficient at working in a fast - paced environment with excellent relationship management and interpersonal communication with critical thinking and problem solving.
• Project Manager with rich experience in the Software, Retail, Payments, Banking and Insurance industries.
• Managed some business-critical public cloud migration projects for internal and external business partners.
• Strong ability to identify and develop change strategies, establish cultural change and monitor efficacy of changes by substantial research in organizational change management case studies.
• Strong and effective in communication to deliver change strategies, build relationships, inspire stakeholder engagement.
• Confident and strong in providing exemplary leadership during times of change and transition and at all times during the project execution.
• Experienced in working with Portfolio Managers, Vendors, Traders, Operations, IT, and Change Management to create, interpret and implement software systems.
• Project management experience includes client relationship management, Vendor management, customer interaction, Scope definition, project planning, change control and integration and release management.
• Interacted with customers and end users to understand their needs and expectations.

TECHNICAL SKILLS

Operating Systems: Windows NT, Windows 2000, MS-DOS, Windows 95/98/ and Windows XP

Databases & Tools: Oracle, MySQL, MS SQL Server, Rational Rose, Rational Clear Case, RDBMS

Languages: SQL, UML, UNIX, Java

Internet Technologies: HTML, XML, HTTP

Software: Oracle WebCenter MS Office Suite, MS Project, MS VisioMS TFS, PlanView,SAP PCM, Primavera, Oracle E-Business Suite, Mingle, CAD, Sharepoint, Confluence,Jira, Rally, Collabnet-VersionOne:

Web Technologies: HTML

Quality Management: Quick Test Professional and Bugzilla

ETL /BI/Stat tools: Informatica, Cognos, Business Objects, SSIS, OWB, SAS, Spotfire, Tableau

Change Management: BMC Change Management

Secure Cloud Services: AWS, Google Cloud, MS- Azure

PROFESSIONAL EXPERIENCE

Confidential, Sunnyvale, CA

Responsibilities:

• Managed through the lifecycle phases to successful completion of multiple Private Cloud (ATG) to Public Cloud migration projects with the organizational objective of building Microservices for all the critical components that support the ASDA ecommerce and its business continuity for FY2019 and 2020.
• Responsible for planning and developing the overall program roadmap, cost and schedule plan and reported deviations and slippages proactively.
• Managed medium- to large-scale projects by collaboratively bringing together all the cross-functional teams involved for reviewing project requirements, translating requirements into technical solutions, gathering requested information (for example, design documents, product requirements, wire frames).
• Monitored and managed the projects by troubleshooting open issues and bug-fixes.
• Identified and managed critical path workflows and cross-functional dependencies lead and contributed to the development and continuous improvement of the Confidential ASDA UK eCommerce by promoting project management best practices and its business value throughout the organization.
• Acted as a change agent for process and/or business improvements; and building and maintaining partnerships with the software engineering managers, architects, product managers, business, and vendors.
• Mentored teams to a point that they are self-reliant and matured and collaborated with project stakeholders to develop project strategy and overall goals.
• Monitored program and individual project progress; provided guidance regarding project methodologies and best practices to the stakeholders.
• Providing periodic project status reports and executive summaries to stakeholders and senior management and preconize the risks and the mitigation plans in the respective forums such as steering committee and Program board meetings
• Established new Ways of Working (WOW) by doing extensive case studies and research in the industry.
• Redefined the FY 2021 backlog (Agile)based model to a Squad based model to use resources most optimally and efficiently.
• Gathered and analyzed project metrics to measure KPIS and to manage initiatives and drive accountability for the accomplishment of overall project objectives
• Responsible in Identifying and procuring resources from engineering managers ahead of time in order to avoid delays that will impact the program delivery
• Managed geographically distributed teams, off-shore development teams and third-party vendors (for example, software vendors, hardware vendors, photo vendors, content providers) by coordinating and integrating teams and vendors schedules and priorities into project strategy.
• Responsible for evaluating system capabilities and ensuring sustainable functionality; ensuring delivery of proper functionality; and managing communications from vendors to internal stakeholders.

Confidential, Palo Alto, CA

Sr. Project Manager

Responsibilities:

• Managed large and complex implementation projects for multiple clients concurrently.
• Experienced in heading projects that cater to multi-country high traffic eCommerce businesses implementing web sites, service-oriented (SOA) architectures, middle-ware, supply chain solutions, or Software-as-a-Service (SaaS)
• Managed all spheres of Cost Management and Forecasting such as PV, EV,AC, CV, EAC, ETC and baselines.
• Managed Data integration, aggregation and migration for clients and the product implementation.
• Migrated ecommerce traditional servers to cloud.
• Plan application assessment with the application owner and evaluate application compatibility with cloud and map infrastructure with requirements.
• Collaborated with the EDM team to streamline and present data for client’s data visualization and requirements.
• Used Spotfire to create compelling dashboards’ and reports for advanced analytics based on client’s specifications and requirements.
• Controlled the whole database operations through Tableau desktop to create UI for super users or for developers for creating ad-hoc reports to build the dashboard.
• Worked with Product Owner and the team to create backlog; prioritize and assign complexity points to the user stories based on its business value and ROI.
• Managed the initial proof of concept (POC) initiatives for the clients to be able to fit into their digital presence.
• As Scrum Master, assisted Scrum teams with scheduling and facilitating Sprint Planning, Sprint Review, Retrospective, and Daily Stand-up meetings
• Provided day-to-day project leadership and decision making on critical project issues as they pertain to project scope, value, schedule, methodology and resources at project, functional and task levels.
• Identified and escalated risks to PMO in a timely manner and assisted in resolving issues that affect project scope, schedule, and quality
• Reported to Executive Management weekly on the statuses of assigned projects
• Negotiated, planned, and coordinated release activities with Release Management
• Conducted Lessons Learned with the client teams to inspect the implantation process, document issues, and make changes as necessary.
• Led and coordinated pre-deployment readiness reviews and the execution of the deployment.
• Managed client’s multiple mobile applications development projects for loyalty
• Monitored changes to the systems in production to ensure system integrity.
• Responsible for driving business commitments such as service level agreements (SLA’s), compliance, diversity and quality
• Led implementation project teams from requirement gathering, documentation, project planning, project execution, UAT to deployment and post launch hyper care and support.
• Participated in client’s MBRs and QBRs to understand client’s present and future loyalty initiatives.
• Managed expectations among stakeholders involved in the implementation process.
• End-to-end project ownership with multiple stakeholders including the customer, ESPs, third party vendors and other solution providers.
• Acted as a primary point of contact for the customer for the entire duration of the project.

Environment: Oracle E-Business Suit, Spotfire, Tableau, Bugzilla, Jira, MS Project.MS SharePoint 2010, MS Office, Visio, Quality center, Google docs.

Confidential

Sr. Project Manager

Responsibilities:

• Partnered with business teams to define objectives in E-Commerce, including product content, product positioning, website advertising, channel strategy and competitive response for the entire digital experience.
• Followed the identified best-practices and processes to improve product presence on E-Commerce website including actively consulting and supporting the business team as they execute on account negotiations, SKU presence improvements, product detail page and product matrix page improvements, images, videos and rich content and other requisite best practices to reach the E-commerce conversion goals.
• Led specific initiatives such as delivering solutions that target global e-business, web content management, E-Commerce, Self Service solutions and integration of the backend systems into the customer facing environments.
• Coordinated the definition, design and delivery of customer facing web sites and applications.
• Managed data migration initiatives to successful completion.
• Effectively managed multiple vendors while project executions and through the entire SDLC for the digital space.
• Worked with technical leads and deliver technical assessment documentation such as web infrastructure needs, application needs, flow diagrams, systems integrations, etc.
• Initiated and Executed Omni-channel features to be released in production to provide seamless customer experience across all digital channels.
• Led UAT efforts while working with business stakeholders, technical leads and development partners.
• Proactively communicated the risks and uncertainties to the necessary stakeholders and collaboratively mitigated the risks to help, deliver the project.
• Defined Agile Standards and Built Project Management Methodologies for new division enabling the teams to deliver projects ahead of schedule and within budget.
• Implemented Agile Project and Program Management processes, sprint and backlog management to assess the delivery of new features in production on monthly basis.
• Worked with product/program owner to ensure scope was explicitly defined and documented

Environment: Oracle ATG, PlanView, JIRA, Mingle(thought works), Data Management, MS Powerpoint, MS Excel, MS Project, Visio, Quality center, Google docs.

Confidential, Foster City, CA

Sr. Project Manager

Responsibilities:

• Experienced in managing projects using the Scrum framework with a solid understanding of the agile methodology.
• Worked with cross-functional teams consisting of Marketing, Go-To-Market Operations, IT, Support, Sales, Channels and other Business Subject Matter Experts.
• Managed projects adhering to Mobile SDK and Mobile Web with content in responsive design JavaScript/CSS and HTML for the IOS and Android platform
• Facilitated Daily Standups, Scrum of Scrum, sprint preplanning, planning and commit sessions, Sprint Reviews, Retrospectives and various team processes.
• Used business analysis skills, elicited clear, actionable and achievable business requirements.
• Responsible for the Sprint planning sessions of the Scrum team using various Agile aids like Task Boards, Planning Pokers, Story Point estimation and early-on dependency mapping on the various other teams involved in the SDLC.
• Facilitated large-scale program level Release Planning sessions
• Ability to translate product complexities into practical business solutions appropriate for Confidential and its clients.

Environment: Rally, Jira, Confluence, COGNOS, MS Word, MS Excel. Business Objects, Microsoft Front Page, SQL, Rational Rose, SLAs, MS project, Citrix, MS Access, Agile/Scrum.