SUMMARY

• Seasoned Project Manager, Certified Scrum Master, Certified Scrum Product Owner and Accredited Technical Atlassian Sales Professional with more than fifteen years of experience, and a proven track record of successfully managing and executing enterprise - wide projects from conception through implementation.
• Led the transformation from a waterfall to an agile/scrum methodology for the management of several enterprise data warehouse consolidation projects at UNFI, following UNFI’s acquisition of another large company.
• Led a large-scale, multi-year, cross-functional team effort to revamp Confidential ’s guest promotions system; went live with virtually zero defects, and reduced expenses by at least 10% and helped increase annual Black Friday sales by 20%.
• Led the development and implementation of a complex, custom financial/accounting software solution that improved efficiency and accuracy of accounts payable and accounts receivable functions at Confidential, and drastically reduced expenses.
• Strong, demonstrated ability to influence individuals and groups from all areas and levels of an organization, while managing teams in both remote and co-located environments.
• Fluent in scrum/agile, waterfall and hybrid project methodologies.
• Fluent in: JIRA, MS Project, SQL Server, Teams, Visio, Power Point, Excel.
• Atlassian JIRA Project Administrator Certification in progress.

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

Responsibilities:

• Lead projects, advise the Director and guide international project teams in adopting and implementing scrum practices, producing artifacts and facilitating ceremonies, as they work toward consolidation of two companies.
• Educate Directors, BSA’s and technical leads in organizing/prioritizing project work, writing user stories from an end- user/deliverable perspective, defining scrum roles on project teams, estimating complexity of work, establishing workflows in JIRA, planning sprints, and measuring velocity.
• Promote an organizational culture shift toward an agile mindset with a focus on continuous improvement, while managing corporate data integration efforts.

Confidential

IT Project Manager/Scrum Master

Responsibilities:

• Collaborate with a small team to establish a new Project Management Office (PMO), develop PMO strategic priorities and goals, create an Agile PM methodology, and define PM processes.
• Established as a trusted advisor to stakeholders and subject matter experts throughout the company in their efforts to create, develop and deliver valuable IT solutions.
• Tripled scrum team velocity in a six-month time frame, resulting in an early software release.
• Control scope, time and cost constraints for all projects; create and execute project plans; lead project teams through all phases of project lifecycles, including requirements gathering, development, testing, implementation, warranty and transition to support.
• Improve sprint velocity and performance continuously; communicate status through reports, dashboards, and daily team standups; manage and communicate project risks to all stakeholders; set clear expectations for project deliverables and team roles.
• Lead sprint retrospectives to identify areas for continuous improvement, lead backlog grooming/refinement, plan sprints, coach product owners on constant backlog prioritization, coach team on scrum process/roles, and remove impediments to sprint progress

Confidential

Senior Application Systems Analyst

Responsibilities:

• Lead analyst responsible for project management and implementation of several enterprise-wide system applications at RI Hospital, Hasbro Children’s Hospital, Miriam Hospital and Newport Hospital.
• Optimize workflow efficiency in clinical areas through extensive analysis of end-user needs and application/customization of system solutions; diagram process workflows.
• Provide analysis, programming, and troubleshooting in the functioning and ongoing support of several major hospital applications; requires advanced problem-solving ability and skills.
• Create, execute, and monitor project plans, workflow documents, test plans and cutover plans for new implementations and upgrades of existing systems; led the successful implementation of a new EKG software and hardware system across all Confidential hospitals.
• Facilitate project meetings, assemble diverse project teams; train physicians, nurses, technicians and administrators in hospital applications.
• Manage and prioritize multiple projects at one time, while adapting to constantly shifting priorities.

Confidential

Programmer Analyst, Senior Programmer Analyst

Responsibilities:

• Key developer of several application processing systems; evaluate and determine system requirements in the context of customer needs, business issues, and system interdependencies.
• Guide and supervise users in the design, planning, implementation, and testing phases of all projects; act as a liaison between IT and end-user departments.
• Manage and plan projects through implementation, including adherence to deadlines.
• Analyze and prioritize system requests and resolve errors; program, test and implement system changes.
• Develop and deliver training to end users related to Confidential systems and software.
• Fluent in Visual Basic, SQL and COBOL.

Confidential

Corporate Planning Analyst

Responsibilities:

• Analyze product profitability across business lines; advise units in planning and forecasting; coordinate budgets and present results to executive team and guide strategic planning decisions.
• Consult with business line management to help increase product profitability.
• Develop and manage the Citizens Managed Portfolio Account investment product.
• Educate new business development team on market direction, product attributes, selling strategy, and product delivery.