SUMMARY:

• Dynamic, hands - on, bilingual Scrum Master with experience managing software development project that meet demanding time restraints and exceed all expectations.
• Demonstrated ability to motivate, lead, organize and coach Scrum teams across multiple locations, with a verifiable track record of managing projects while delivering on time and above expectations.
• Promoted to positions of increasing authority and responsibility because of the strong leadership skills, teamwork, customer service and overall performance.
• Skilled in project management as a certified professional Scrum Master who has direct experience with Waterfall and Agile methodologies and is familiar with the most in-demand software, such as JIRA and Rally.
• Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives sprint and release planning.
• Worked with Scrum masters across sites to prepare for and facilitate potentially shippable increments planning sessions.
• Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and stories were ready for sizing.
• Determined and removed all obstacles that may interfere with the ability of teams ‘to deliver assigned goals.
• Talented team-builder, developing and managing on-site and offshore employees through the entire project life-cycle in an IT environment.
• Driven to excel in a field that requires constant adaptation and continuous improvement through strong planning and organizational skills.
• Accomplished at communication across a variety of platforms with interdepartmental, upper-management, team members, and vendors.
• Built and managed highly effective, self-sufficient development teams from the ground up.
• Develop and maintain key relationships with all impacted business areas
• Streamlined entire product release process through JIRA management and customization.
• Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines.
• Track and communicate team velocity and other development metrics with, and to all affected teams and management.
• Identify, adopt and socialize capabilities of tools to support an agile approach, improve efficiency and support testing to reduce the ongoing manual effort required to support future test cycle.
• Took charge of agile development meetings as a certified professional scrum master.

EXPERTISE AREA:

• Scrum Process
• Agile Methodologies
• Quality Assurance (QA)
• Performance Assurance
• Release Management
• Software Development
• Communication
• Problem Solving
• Team-Building

TECHNICAL PROFICIENCIES:

Operating Systems: Windows 7/8/10 and OS X.

Software: JIRA, QC, Rally, Lotus Notes, TFS Test manager, MS Office, Segue Silk Test 5.31, Silk Radar 2.1, Visual Studio, XML Spy, SOAP UI, MS Visual Source Safe, Git

Programming Languages: JavaScript, HTML, SQL, XSL, and XML.

PROFESSIONAL EXPERIENCE:

Confidential, North Hills, NY

Agile Scrum Master

Responsibilities:

• Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
• Successfully guided two development teams through transition from waterfall to Agile development.
• Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution.
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.
• Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs.

Confidential, North Hills, NY

Senior Manager/Scrum Master

Responsibilities:

• Improved entire release process through project management software; customizing JIRA to reflect emergency change requests, reviews, and approval process notifications.
• Served as a Scrum master to the Engineering Team in its efforts to deliver value and meet expectations of stakeholders.
• Automated the packaging and deployment process with platform engineering teams, increasing work efficiency and minimizing revenue lost to shipping issues due to employee error.
• Planned, coordinated, and reviewed dependency changes across multiple platforms and release trains, performed by over 30 agile development teams.
• Protected the team from outside distractions, impediments and team conflicts, maintained focus on product backlog project timeline.
• Optimized team productivity through focus on continuous communication, collaboration, and team spirit.

Confidential, Lake Success, NY

Senior Quality Assurance Manager

Responsibilities:

• Deployed more than 20 resources into multiple teams working on mission critical roles.
• Encouraged communication and participation through the creation of a positive work environment.
• Promoted quality assurance through planning of comprehensive test plans, test cases, milestone reviews, and reports of products.
• Wrote QA procedures and policies to more effectively coordinate the QA of teams spread out across multiple interconnected products. Managed a multitude of QA tester and developer teams using beta, pilot testing, project reviews, and “go-no go” meetings.
• Gathered, mentored, and coached many distributed teams to become self-sufficient and productive assets to the company.

Confidential, Lake Success, NY

Quality Assurance Manager

Responsibilities:

• Promoted product quality by leading multiple QA teams with a highly efficient 1 to 3 development ratio and creating detailed test procedure documentation.
• Laid the groundwork for functional and regression testing suites for Credit Bureaus, Credit Application, Credit Online, eContracting, DMS providers and Compliance products through test harness and test case library definition.

Confidential, Lake Success, NY

Quality Assurance Lead

Responsibilities:

• Communicated with management using test plans and bug leakage reports to validate the expansion of the eContracting team.
• Led the eContracting QA team, personally running analyses and drafting plans for the very complicated project.

Confidential, Lake Success, NY

Senior Quality Assurance Analyst

Responsibilities:

• Helped establish the entire QA department, contributing to the creation of the initial QA standards and procedures.
• Initialized test plans and cases for new products.
• Utilized Lotus Notes to implement bug tracking workflow.