SUMMARY

• Certified Scrum Master with over four years of hands - on experience, with an impressive record of delivering and implementing software projects as per schedule datelines.
• Highly skilled and successful in coaching, mentoring and upholding the values of scrum while performing tasks such as organizing and facilitating scrum events.
• Good interpersonal, communication and leadership skills, along with a sound technical aptitude and proven ability to grasp general knowledge of multiple disciplines and technologies, complemented with a strong work ethic.
• Specialized in the scrum and Kanban framework. Good leadership skills and active participation in the transformation of non-agile teams to the agile methodology.
• Experienced in full lifecycle software development and knowledge of several agile methodologies like scrum, TDD, pair programming, and XP
• Proven ability to work creatively and analytically in a problem - solving environment and evangelizing agile values and principles
• Tracking Performance Indicators/Metrics and addressing any issues as they arise.
• Using Kanban method for managing the creation of products with an emphasis on continual delivery while not overburdening the development team.
• Management of technical and non-technical projects using SCRUM/Agile Methodology.
• Management of medium and closing phases of large projects with budgets of $500K $50M
• Management and oversight of third-party technical agreements and related resources.

TECHNICAL SKILLS

Operating Systems: z/OS/MVS, MS Window, 2000-2008; UNIX, Linux (Red Hat),AIX, HP-UX, Mac

Databases: Oracle, Essbase, SAP, SQL,DB2, IMS, CICS, IBM Utilities, RACF, IMS, HMC, VSAM, Hadoop, Endeavor, ChangeMan

Software: DevOps, ServiceNow, Microsoft TFS,JIRA, Ms Office Suite, MS Project, Microsoft Visio, MS SharePoint, Rational Portfolio Manager, DOOR, Program Management Portal( PgMP v2), Planisware, Clarity, Maximo, Remedy, Lotus Note, Lync

Network Administration: Network Security Software (McAfee, Symantec), WAN, LAN

Other software: DASD Storage, Capacity and Performance Planning, ISO 9001 Internal Audit Standard, AUTOCAD, Pilgrim, IBM Cognos, Opsheets, AS/400, Warehouse Management System

Platform: UNIX, Intel (Window), Linux, and IBM Mainframe (z series)

Methodologies Waterfall, Agile (Scrum), LEAN(KANBAN), UML, Business Process Management, Enterprise Resources Planning, Decision Tree Analysis and Earned Value Analysis, Risk Assessment,, Cost and Schedule Performance Reporting

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential, Houston, TX

Responsibilities:

• Provided all support to the team using a servant leadership style whenever possible, and led by example
• Supported the Product Owner to ensure the backlog has sufficient prioritized user stories at a ready status to stay ahead of the Team.
• Based system. Perform various development activities for DevOps practices for the project, including continuous Integration, continuous delivery, continuous testing, and continuous monitoring.
• Encourage team to be self - organized and cross function to boost productivity
• Helped team to track and resolve impediments by finding the right personel to resolve them and escalate when necessary and protect team from external interferences.
• Create and copy a changed request in ServiceNow for a release on one time load and follow up with DirectorSenior Director, and VP for approval before it needs CAB approval and push to schedule
• Assisted with prioritization and resolution of software defects
• Built relationship with Product owner and other stake holders to facilitate team's interaction with
• Continuously learned Agile/Scrum techniques and shared findings with the team
• Facilitated getting the work done without coercion, assigning, or dictating the work
• Helped team to solve problems rather than provide solutions
• Tracked and communicate team velocity and sprint/release progress to all affected teams and management
• Updated Agile tracking systems to provide transparency on product and sprint backlogs
• Acts as a leader as part of an Agile team to deliver high value software solutions that contribute to the success of the technology initiatives in an agile environment.
• Arranges, facilitates and schedules meetings, demos and decision-making processes to ensure that the proper collaborative process is in use.
• Facilitate sprint team backlog grooming, estimating and sizing efforts, release planning, sprint planning daily standups, and retrospectives.
• Works with stakeholders and team members to continuously improve.
• Drives quicker delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity.
• Facilitates team transparency by escalating impediments and shares progress by the team to the appropriate channels.
• Plans and coordinates testing environment deployments and application / system integration testing using SDLC.
• Ensured Burn-up and Burn-down charts are available and accurate

Scrum Master/Agile Coach

Confidential, Houston, TX

Responsibilities:

• Acts as a leader as part of an Agile team to deliver high value software solutions that contribute to the success of the technology initiatives in an agile environment.
• Worked with teams to become effective and efficient in their use of Agile Practices.
• Coached on scrum ceremonies like Sprint Planning, Daily stand ups, Sprint Review/Demo and Retrospective meetings
• Worked closely with Product Owners to organize backlog items into appropriate releases or priority groups
• Presented the velocity to be used for the respective releases and confirm the team capacity
• Facilitated the team in estimating stories using Agile estimation techniques (planning poker)
• Facilitated the sprint retrospective meeting in psychological safety environment
• In retrospective, used start - stop-continue (start/stop/continue doing) approach to get opinion from each team member.
• Converted stake holder's feedback to new product backlog items and recorded new wish list item.

Scrum Master/Project Manager

Confidential, Collegeville, PA

Responsibilities:

• Plan & update a project plan, Project status, and track requirement work plan for IT service analysis and Implementation.
• Review previous documentation and Service Validation, SLA s and testing requirement for data migration.
• Analyze business risk at each iteration and also reassess risk regularly at each phase of the project lifecycle.
• Gathered detailed requirement within the functional and non - functional software requirement functionality.
• Facilitate Joint Application Development JAD to bring together business Stakeholders and the technical team for analysis and design session.
• Established and implemented effective requirement practices, using continuous improvement of requirement process, policies, procedures, and tools.
• Plan & update a project plan, Project status, and track requirement work plan for IT service analysis and Implementation.
• Help in the migration from waterfall into Agile environment.
• Manage coordination between scrum team and external teams.
• Drive daily status calls, schedule implementation specific meetings and coordination in multi-vendor environment.
• Respond to changes/updates to completed viability estimates as LOBs review and change their minds due to cost, review the viability estimates with the Product Manager for validation prior to distributing financials to the requestor.
• Facilitated daily stand-up SCRUM meetings and guided team
• Proven ability to influence and drive cross-functional teams in delivering complex technology initiatives in both traditional and agile based project environments.

Scrum Master

Confidential

Responsibilities:

• Facilitated Sprint ceremonies to include the daily stand - up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings with Scrum teams and stakeholders.
• Monitored the pulse and moral of the teams, influencing the team spirit and creating excitement around the deliverable.
• Supported Product Owners with grooming and maintaining product backlogs, making sure user stories are sprint ready.
• Built a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Created Business Requirements documents and translated them into Functional Requirements Specification and Technical Specification.
• Updated and managed release schedules according to project plan. Updated the SharePoint sites and documented the process flows in release cycle.
• Ensured development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
• Facilitated user story estimation workshops using Planning Poker technique.
• Used Jira to track team progress and delivery performance.