SUMMARY

• Certified Scrum Master with over 5 years agile experience and a proven track record of delivering high - quality software, on time and within budget.
• Seeking a position in a fast-paced company. Passionate about agile style of working and team-work driven development.
• Carries excellent communication and interpersonal skills, strong decision-making skills and the ability to multi-task. Advanced in all aspects of Microsoft Office Suite.
• Over 10 years of business management experience, Business analyst experience and over 5 years as a Scrum Master Utilizing Waterfall and Agile methodologies
• Strong technical command of project management tools; Visual Studio, Jira, Asana, Rally, TFS and MS Project
• Knowledge of multiple Agile frameworks; SAFe, Scrum, Kanban, Extreme Programming. Well-versed in version control tools such as SharePoint,

TECHNICAL SKILLS

• Word
• Excel
• Outlook
• PowerPoint
• Visio

PROFESSIONAL EXPERIENCE

Confidential

Scrum master/Business Analyst

Responsibilities:

• Identify, develop and close sales of digital customer experience solutions that increase self-service on digital channels, boost revenue and customer loyalty for industry-leading organizations.
• Engage client to gather software requirements/business rules, and ensure alignment with development teams
• Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams
• Generate business opportunities through professional networking and cold-calling
• Build and maintain strategic partnerships with technology and go to market partners (including large Sis and consulting firms)
• Generate leads from tradeshows, Social Network and regional networking events.
• Facilitate monthly meetings with clients to document requirements and explore potential solutions.
• Provided executives with analysis and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.
• Partnered with developers to automate manual processes, saving time and money while decreasing errors.
• Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
• Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations for multiple Users.
• Develop strategic territory business plan and engage with potential channel partners.
• Create and drive revenue within a specified region or list of named accounts.
• Own the sales cycle - from lead generation to closure.
• Prospect for and follow-up on prospect and customer opportunities
• Consult prospects on where/how our products will benefit their needs
• Abilities to arrange for or provide product or service demonstrations online or in-person.
• People person who strives in a team environment and can work closely with other departments including Engineers to present products and solutions
• Generate proposals through major trade shows and conferences in different industries.
• Close business (overcome objections, negotiate contracts, etc.) weekly sales activity and attend sales team meetings
• Liaison with other departments, as needed, to help ensure customer success
• Technology experience Software-as-a-Service (SaaS) experience

Confidential, Pittsburg PA

Scrum Master

Responsibilities:

• Active participation in discovery sessions, interviews, prototyping, document-reviews, plan setup, plan configuration with clients.
• Protected team from internal and external distractions to help them focus on daily QA activities to be productive and growing in ability
• Actively participated in sprint planning activities, daily stand ups, sprint reviews, sprint retrospectives conflict resolution meetings
• Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution
• Assisted internal and external communication, improving transparency, and radiating information
• Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Facilitate the term in transition to scrum methodology through ETC (enterprise transition committee) engaging stakeholders during the process of waterfall to spring.
• Active participating in establishing and provide Vision of the term and gain consensus base on acceptance criteria
• Served as Scrum Master for the project and ensures team maintains focus on quality and continuous delivery with some support from coach
• Actively participated scrum of scrum meetings with program manager
• Encouraged self-organization, meaning that the team itself should remove issues wherever possible

Confidential, Atlanta Ga

Director of Sales/Scrum Master

Responsibilities:

• Managed all operations of 15 to 20 different events at any given week.
• Work on multiple and simultaneous projects in highly complex environment.
• Ensures all scrum events: Daily scrum, sprint planning, review and retrospective are run and facilitated accordingly.
• Assist product owners with backlog grooming and potential sprint visualization.
• Coach team members through the agile process and assisting with the agile transition.
• Maintain an open and healthy communication channel between team members and also with production owner and stakeholders.
• Education and coaching
• Develop techniques to improve the efficiency of the development team such as the use of planning poker during backlog refinement and story estimation
• Work with Product Owners to increase the effectiveness of the application of Scrum in the organization
• Manage project development from initiation to closure
• Complete work breakdown structure to estimate effort required for each task
• Act as a mediator between stakeholders and team members
• Clearly communicate expectations to team members and stakeholders
• Determine if external consultants or contractors will be required to complete projects
• Handled overseas Manufacturing process of different promotional products including Custom Tennis shoes, Custom Jackets, watches, shirts, shoes etc…
• Maintained commercial relationships with reputable Overseas Manufacturers.
• Stated Storehouse accountability; supervise all stock.
• Employed. Terminated, taught, controlled and developed Team Leaders.
• Implemented Sales Scheduling, oversaw loss prevention strategy and curriculum….
• Organized widespread Marketing, merchandise and sales functions.
• Built and Managed Sales teams which generated annual revenues.
• Developed short term and long term strategies and forecasts to ensure projected volume and profitability were realized.
• Developed and maintained customer service high standards to ensure maximum sales opportunities.

Confidential

Director of Sales

Responsibilities:

• Managed all operations of 15 to 20 different events at any given week.
• Handled overseas Manufacturing process of different promotional products including Custom Tennis shoes, Custom Jackets, watches, shirts, shoes etc...
• Maintained commercial relationships with reputable Overseas Manufacturers. Stated Storehouse accountability; supervise all stock. Employed
• Terminated, taught, controlled and developed Team Leaders.
• Implemented Sales Scheduling, oversaw loss prevention strategy and curriculum.... Organized widespread Marketing, merchandise and sales functions. Built and Managed Sales teams which generated annual revenues. Developed short term and long term strategies and forecasts to ensure projected volume and profitability were realized. Developed and maintained customer service high standards to ensure maximum sales opportunities

Confidential, Los Angeles, CA.

Regional Sales Manager

Responsibilities:

• Built strategic alliances with teams that resulted in Los Angeles, Ca
• Designed, directed, synchronized and executed Furniture retail operations and procedures.
• Supervise Operations of 4 stores in Metropolitan District.
• Instruct Area Managers, Employ or Fire, Teach, Control and Develop Managers.
• Organize Sales Preparation and Scheduling, generate Loss Prevention Curriculum, widespread Marketing, Merchandise and Sales Functions.
• Close business (overcome objections, negotiate contracts, etc weekly sales activity and attend sales team meetings
• Liaison with other departments, as needed, to help ensure customer success
• Technology experience Software-as-a-Service (SaaS) sales experience
• Worked with Overseas Manufacturing Including China, Pakistan and India producing Custom products for Private organizations, Not- for -profit organizations such as National Baptist Convention, Church of God In Christ, Convention of America, Delta Sigma Theta, Shriner Ancient Arabic and many more.... Outsourcing Graphic Designs jobs on a large scale and Professional Printing and Embroidery on millions of different surfaces which resulted on millions of dollars in Revenues stream. Adequately built from scratch outstanding Travelling sales teams to attend different Trade Shows, Festivals and thousands of special events.