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Project Manager Resume

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SUMMARY

  • Around 10 + yearsof significant, progressive experience in information - technology consulting, focusing on Web-based and client/server-based applications, custom development projects, as well as customization products.
  • Around 3 years of Project Manager Experience along with 4 years of experience in SCRUM as Scrum Master and Senior Business Analyst in Agile projects, working with a servant-leader approach.
  • Excellent working knowledge and understanding of SDLC,Waterfall, Agile, Scrum, Kanban, has successfully led large project teams of 10+ people from requirements-gathering through to implementation and support
  • Created project plan, managed risks, tracked action items and issues and created weekly status reports for executive management, Setup SharePoint as central repository for project documentation.
  • Communicated frequently with clients regarding applications functionality requirements. Collaborated with business and technical stakeholders in preparing Project Management Plan define boundaries for release.
  • Excellent project integration skills to work in conjunction with various teams like Business, Development team, Testing, Quality team, Change Management, Asset Team and External Vendors. Involved in client presentations and organization process improvements to ensure a good satisfaction index from customers.
  • Developing Project Plans with Milestones, Performing risk identification and mitigation activities to deliver a successful well documented Program and enhanced robust change management controls for PMO.
  • High expertise in tracing requirements throughout the development process and verifying adherence to Requirements Traceability Matrix (RTM). I have proven success in eliciting requirements, as-is and To-be analysis, GAP analysis, business process improvement, Risk Assessment and SWOT Analysis.
  • Assisted, developed and managed theProject management plan and Project Schedule to make sure the project is delivered on time. Contributed in creating a project charter, Work Breakdown Structures (WBS).
  • Utilized Agile Scrum practices to help the team increase their velocity in the process of adopting Scrum.
  • Self-starter with excellent oral, written, inter-personal communication skills and a Cross Functional team member, Coached/Mentored a cross functional team of 8 resources to deliver quality products.
  • Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings and experience in Using Estimation techniques, Planning Poker, T-shirt sizing, Relative mass evaluation.
  • Removed team impediments on a daily basis to allow the team to deliver the sprint goal s and deliverables.
  • Collaborated with members of the Business and Engineering Teams to develop and maintain Product Backlogs. Worked with the Development Team to help them perform well and foster the learning path in a winning and self-organizing team, experience in coordinating and handling onsite-offshore teams.
  • Quick to adapt and act to requirement churns and change requests, expert at requirements elicitation, prioritization and documentation. Highly efficient in developing Activity, Process flow, and Data Flow diagrams, Use Cases, Activity Charts, Sequence Diagrams defining end-to-end processes through UML using MS Visio.
  • Experienced in creating Prototypes, Wireframes and Mock-Ups using tools like Balsamiq and Mockup Screens .
  • Good knowledge of creating SQL Queries to create Data mapping and Data Warehousing . Worthy knowledge of ER model and worked on Data Migration techniques using InformaticaPowercentre tool.
  • Knowledge of using data related to OLTP and OLAP, understand the OLAP cubes and performing operations such as Roll-up, Drill-down, Slice, Dice and designing and deploying reports via Tableau and IBM Cognos.
  • Possess good knowledge of Data models and Modelling, Dimensional Modelling and preparing Star and Snowflake scheme using Facts, measures and attributes for analytical purpose.
  • Good working knowledge of contact centre and CRM, worked on case management process like Web to case, case to resolution, email to case experience on Salesforce.com worked with consultants on migration projects .
  • Experience working in (SOA - system oriented architecture) Three-Tier architecture, Ajax ( Asynchronous JavaScript and XML), Web Services (SOAP, WSDL and REST), Client-Side Validation, and Server-Side Validation .
  • Written test cases for functional and integration testing and test plans for client based application. Tested the business logic from the User Interface via manual as well as automated tests. Executed test cases parallel as part of the regression on multiple browsers chrome, IE, Safari and OS including Mac and Window
  • Effective defect tracking and reporting to improve communications and reduce delay used HP Quality centre .
  • Designed developed and implemented user acceptance testing (UAT) cases and plans with stakeholders.

TECHNICAL SKILLS

Operating System: Windows XP/Vista/7/8/10

Modeling Tools: MS Visio, Mock-Up Screens, Rational Rose

SDLC Methodologies: Waterfall, Waterfall-Scrum Hybrid, Scrum, Agile

Business Skills: Process Modeling, Change Management, GAP Analysis, Impact Analysis, SWOT Analysis, JAD Sessions, Project Scheduling, Project Budgeting

Data Warehousing: Data Modeling, Data Marts, OLTP, OLAP, Data Mining, Slicing/Dicing, Drill Up/Drill Down, Pivot

Project Management Tools: MS Project, MS SharePoint Server (2013,2010, 2007)

Requirement Management: JIRA, HP ALM, MS Office

Testing Tools: HP QC, HP ALM

Reporting/BI tools: Tableau Desktop, IBM Cognos, MS Excel

ETL Tools: Informatica Powercenter v9.x, SSIS

Methodology Tools: JIRA, HP ALM

Databases: MySQL, Oracle, MS Access

Languages: HTML, XML, SQL, C++

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

  • Create detailed business/functional requirements and user stories, release notes, business and functional requirements documents, use cases, and test scripts using JIRA or other tool
  • Ensure project documents are complete, thorough, accurate, current and stored appropriately
  • Provide project status at the Bi-weekly Scrum of Scrum or other project review meeting
  • Maintain project plans and task lists for self in an organized fashion
  • Maintain system documentation for new processes/methods
  • Created App architecture and Documented Disaster recovery plan
  • Facilitated Security testing to identify vulnerabilities.
  • Extensively performed GAP analysis as a tool in simulating gaps from AS-IS status to a To-Be status of the applications
  • Facilitated Scrum ceremonies like Backlog refinement meeting, Sprint planning meetings, Daily Scrum Meeting, Scrum review meetings and Retrospective meeting and managed the SCRUM artifacts effectively.
  • Coached and assisted the scrum development team in making appropriate commitments through story selection, story sizing and task definition using various techniques like planning poker, relative mass evaluation.
  • Assisted in creation of User stories and acceptance criteria for the PSPI (Potentially Shippable Product Increment). Worked with the Product Owner, Development/QA team for demo sessions.
  • Tracked Team Velocity and Sprint Progress using Sprint Burndown Chart and Product Burndown Chart.
  • Assisted Product Owner in identifying suitable prioritization technique (Moscow analysis) for prioritizing the backlog and also made sure to involve development team to have insights on technical dependency.
  • Managed the team in ensuring a timely completion of the analysis and reporting to the clients.
  • Backfilled for a lack of QA resource(s) in team and created, document test plans, testing templates, test cases, and related workflows. Participate in other QA responsibilities, including validating user stories.
  • Removed team’s roadblocks on a daily basis and stimulated the team to deliver the committed sprint goals and deliverables. Managed product backlog as per business requirements. Collected feedback from the various stakeholders and product owner during sprint review meeting and documented the relevant action items.
  • Communicate project status and application issues to necessary stakeholders and supervisor
  • Communicate effectively with customers to identify needs and evaluate alternative business solutions
  • Seek opportunities to increase customer satisfaction and deepen relationships
  • Manage customer expectations effectively
  • Provide agreed upon service level of production system warranty support.

Environment: Scrum Methodology,Java 1.6 and 1.8, WebLogic 12.1.3, RHEL 7, Jira, Plan view, Service Now.

Confidential

Project Manager

Responsibilities:

  • Assisted, developed and managed the Project management plan and Project Schedule to make sure the project is delivered on time. Contributed in creating a project charter, Work Breakdown Structures (WBS).
  • Developed the SRS document and had it base-lined from the business owner and stakeholders.
  • Conducted structured walkthroughs using workflow diagrams to identify, understand and conduct process analysis for business process modeling (BPM).Identified the requirements of the stakeholders and created Business Requirement Document (BRD) and Functional Requirement Document (FRD).
  • Resolving cross-functional issues at project level, Recording and managing project issues and escalating where necessary. Provided status reports, and updates progress to, project board/senior management while managing project evaluation and dissemination activities.
  • Brought in Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, tracking (Rally), product visioning, spiking, slack, generalized specialist, technical debt reduction, self-management, Kanban, empowerment and role training.
  • Worked with third party Salesforce consultant for customization and handles vendor management.
  • Actively involved in prior documentation and business process for understanding the Scope and developed knowledge of CRM and integrating CISCO desktop to the Salesforce.com
  • Participated in Scrum ceremonies like Backlog refinement meeting, Sprint planning meetings, Daily Scrum Meeting, Scrum review meetings and Retrospective meeting and managed the SCRUM artifacts effectively.
  • Coached and assisted the scrum development team in making appropriate commitments through story selection, story sizing and task definition using various techniques like planning poker, relative mass evaluation.
  • Assisted in creation of User stories and acceptance criteria for the PSPI (Potentially Shippable Product Increment). Worked with the Product Owner, Development/QA team for demo sessions.
  • Tracked Team Velocity and Sprint Progress using Sprint Burndown Chart and Product Burndown Chart.
  • Assisted Product Owner in identifying suitable prioritization technique (Moscow analysis) for prioritizing the backlog and also made sure to involve development team to have insights on technical dependency.
  • Managed the team in ensuring a timely completion of the analysis and reporting to the clients.
  • Backfilled for a lack of QA resource(s) in team and created, document test plans, testing templates, test cases, and related workflows. Participate in other QA responsibilities, including validating user stories.
  • Removed team’s roadblocks on a daily basis and stimulated the team to deliver the committed sprint goals and deliverables. Managed product backlog as per business requirements. Collected feedback from the various stakeholders and product owner during sprint review meeting and documented the relevant action items.

Environment: Scrum Methodology, Water Fall, Sales Force, Rally, Web Services, RESTful, Java, XML, JSON, MS Project 2010, MS Visio, SharePoint 2013, SOQL, SOSL, APEX.

Confidential

Business System Analyst/ Scrum Master

Responsibilities:

  • Led requirement-gathering sessions with business stakeholders to assess magnitude of the project.
  • Collaborated with business and stakeholders to define boundaries for release and initial timelines.
  • Drafted the business requirement document- BRD. Conducted GAP analysis to identify current practices.
  • Collaborated with the technical team to assess and define the System Requirements Document- SRS.
  • Initiated discussion with technical and business owners to define sprint timelines and priority list.
  • Maintained a Functional Specification Document- FSD for low-level requirement detailing.
  • Conducted the daily stand up, sprint pre-planning, sprint planning and retrospective meetings as part of Scrum ceremonies. Collaborated with the technical owner to define Definition of Done. Trained offshore and on-site teams on Agile/Scrum best practices.
  • Used JIRA for requirement capturing, captured use case scenarios for required functionalities and project management and Confluence for team file sharing and document archiving. Work with Development Team to foster the learning path in building a winning and self-organizing team
  • Excellent project integration skills to work in conjunction with various teams like Business, Development, Testing, Quality, Change Management, Asset Team and External Vendors. Bridging the gaps though seamless communications and status reporting’. Trained offshore and on-site teams on Scrum

Environment: MySQL, UML, Windows, Oracle, SQL, Microsoft Office suite (Word, Excel, PowerPoint), Microsoft SharePoint, Business Objects, Apache, JAVA, J2EE, JSP, HTML, Quality Centre, JIRA.

Confidential

Business Analyst

Responsibilities:

  • Conducted GAP Analysis by understanding the AS-IS and the TO-BE business processes.
  • Facilitated JAD sessions and one-on-one interviews with the stakeholders for the requirements elicitation.
  • Prepared Business Requirement Document (BRD) and converted it to Functional Requirement Document (FRD).
  • Analyzed Requirements and created Use Cases, Use Case Diagrams, Sequence Diagrams using Rose.
  • Used Rational RequisitePro for Managing and Configuring the Requirement Analysis effort.
  • Participated in Design walk-through with SME's to baseline the business architecture.Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs.
  • Decomposed the scope from the BRD into user stories by conducting a story writing session with the product owner and derived the acceptance criteria for each PSPI (Potentially Shippable Product Increment).
  • Worked along with the Scrum master facilitating the Scrum ceremonies and effectively time-boxed daily scrum.
  • Involved in writing Manual Test Cases and Test Scripts for checking the application.
  • Was involved in UAT testing. Prepared user training manuals and successfully conducted user training sessions.

Environment: Windows XP, Rational Rose, MS Visio, Rational Requisite Pro, UML, MS Project, Oracle 9i, MS Office, UML, MS Word, SQL, Clear Quest, Test Director

Confidential

Quality Analyst

Responsibilities:

  • Experience of 13 months in field of Software Quality Assurance, manual and automated Testing.
  • Knowledge of automated test tools - Selenium IDE, WebDriver
  • 1 year experience testing application built with Java/J2EE.
  • Exposure to all stages of SDLC, STLC and Defect Tracking.
  • Created test plans, decided testing strategies.
  • Write test cases and test plans for client based application APIs and services.
  • Involved in Smoke Testing, Integration Testing, Functional Testing .

Environment: Manual, Windows 98/2000, Firefox 20 and up, Safari, Android, IE-8, HTML, MS Office IBM Rational Functional Tester, Windows XP, Java/J2EE.

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