Manager Resume
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SUMMARY
- 15 Years of diverse industry management experience with strong and hybrid skill set encompassing strong delivery, customer relationship, Solutioning and sales .
- High regarded by clients and executive teams as a key advisor, leaser and creative problem solver.
- Have working with various clients at different client locations around the globe. Self - motivated, excellent communication skills and committed to the development of the organization.
- Worked as Engagement Manager delivering 15M USD with a team size of 150+ with 50% sales growth.
- Possess good Domain Knowledge in Telecom, Retail, Manufacturing areas which has enhanced my techno functional skills for better delivery/program management
- Demonstrated expertise in Program Management activities including Project Initiation/ Transition / Resource Planning, estimation, scoping, task allocation and management, team management, motivation and Product Delivery.
- Effective liaison with key clients including speedy resolution of their concerns and technical support to their enhancement, modification and change requests with regard to the software applications / products.
- Experienced in Offshore/Onsite Delivery Model, Transition Management.
- An effective leader and communicator with excellent planning, co-ordination, team management and relationship management skills. Comfort in working with cross-cultural teams for smooth, on time project execution & delivery.
AREAS OF EXPERTISE
- Relationship Management
- Sales and Marketing
- Client Liaison
- Proposal Creation and Presentations
- Delivery Management
- Delivery Management
- Risk Tracking and Mitigation
- On Shore/Off shore/Near shore Coordination
- Resource Utilization and Management
- Budgeting/Planning/Forecasting
- Due-Diligence for new opportunities
- Solutioning and Architecting
- Solutioning Presentations
- Drive new solution-PoCs on new technologies
- Assets like Brochures, Pre-Sales Kits, Offerings, Case Studies, Customer References
TECHNICAL SKILLS
- W indows 95 / 98 / NT 4.0 / 2000 / XP, Sun-Solaris, HP-UX. Sybase 12.0, MS-Access 2000, MS SQL Server 2000, Oracle
- C, C++, VC++ 4.0, Java 1.4, HTML, Java Script, VB Script,
- ASP 3.0, Java Servlets, ATG Dynamo 5.1, See Beyond 4.5. CORBA using Visibroker 4.5, ORBIX 3.1, Xelus Plan 4.1.4, Calico E-Commerce, JAM 5.0, Exceed 6.1, Maestro Scheduler, Control-M Scheduler, Caliber RM 5.1, NIKU, Visio, VSS, Clearcase, Dimensions 3.1, Toad, MOSS 2007, MS CRM 4.0, TFS 2010
- MS Project, Clarity Open Workbench, NIKU
PROFESSIONAL EXPERIENCE
Confidential
Manager
Responsibilities:
- Managing entire delivery of Target.com and Marketing Portfolios with a team of 120+ and revenue of 10M USD 4- Drive program management activities for Target - Everest from Target.com and Marketing Portfolios for impacted systems
- Participate in Strategy Planning and come up with recommendations for new pipeline projects in Target.com and Marketing portfolios 4- Conduct Peer reviews on Target.com/Marketing Portfolios
- Manage Budget/Resource aids under
Confidential
Program Manager
Responsibilities:
- Manage the entire delivery of 21CN - CE Single Interface Program for components from multiple vendors 4- Manage Daily Scrum Calls with different Component Delivery Managers handled through AGILE - SCRUM Methodology
- Program Manager at Microsoft - MGSI, handled the product implementation for CGF Product Program
- Manage the entire delivery of CGF Product Program as a Vendor Program Manager
Confidential
Project/Tech. Manager
Responsibilities:
- Manage the entire delivery of VELOCITY Project - custom build BI - ETL tool in JAVA technology
- Gather Business requirements, system requirements, participate in Design activities(under STAR schema) of the proposed system
- Participate in Development and Testing activities of the proposed BI-ETL tool
- Quality Assurance and Project management activities of the project
- As Project Manager, I am responsible for Applications
- Support and Delivery of entire Target Ecommerce
- Manage the Application Support responsibilities for 50 Applications underTarget.com/Target Ecommerce
- Handle Target-Ecommerce Applications Support Planning, planning of Application change request from requirement till delivery
- Manage PMO activities, Quality Assurance, Backlog Management
- Provide Status to Target - Application Support Program Director at Target Corp. Inc and to TCS Senior Management