Scrum Master/project Lead Resume
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SUMMARY
- 9+ years of Experience in Business Data Analysis, Quality Analyst, Process Management, Functional/Non - functional requirement gathering. Knowledgeable in QA methodology to ensure quality control. Proficient in preparing test cases, plans, and scripts.
- Provide overall development leadership and direct development teams in delivery of high-quality applications/products within committed timeline.
- Overall responsibility of planning, execution and delivery of developments/enhancements as per the committed release date with expected quality levels.
- Extensive experience in facilitating and Coaching Scrum Ceremonies: Daily Stand ups, Sprint Review, Sprint Retrospective, Sprint Planning, product backlog refinement, delivery schedules and project budgets
- Strong experience in directing cross-functional teams in preparing technical responses, and cost estimates in response to Requests for Proposal (RFPs) for both commercial and government clients.
- Help team understand various Agile Metrics, Effective use of Burn-up and Burn-Down Chart, Cumulative flow and other Agile Metrics that help team / PO improve every Sprint / Release.
- Coached, mentored Scrum Masters, Teams and PO's on How to focus on Sprint Goals and effectively deliver high value every sprint by meeting the commitments, true Definition of Done and with zero defects.
- Excellent ability to understand the services to be provided, the project goals and objectives, constraints, terms and conditions and what is in scope and out of scope to be delivered.
- Strong experience in global rollouts of new software and systems for clients. Ensured defect-free releases through careful planning, testing and QA efforts.
- Strong experience in ensuring the scope statement is clearly understood and as agreed to by the project team, customer, and other stakeholders, creates the scope baseline, and the process for scope change control.
- Excellent experience to allocate overall costs to tasks, associate any billing codes, gain acceptance, and create the cost baseline and the process for cost change control.
- Strong experience to develop contingency plans, implementation criteria. Able to execute the risk plan, implement corrective action, mitigation, workarounds, update the plan and report status
- Proficient in analyzing & gathering project requirement, support team in implementing projects as per scheduled milestones.
- Followed the project life cycle methodology defined under the process framework; ensured that deadlines were met within project budgets.
- Worked as functional analyst on multiple modules like Web applications, CRM, SCM (Inventory, Configurator, Quoting, Order Management, BOM, and Quote to Order Process Flow) and P2P.
- Functional experience in the areas of web applications testing and Oracle SCM in 11i and R12 environments and Siebel Testing in Siebel Upgrade 8.1, testing with focus on Quality Assurance and Quality Control.
- Expertise in creating and maintaining test cases in HP Quality Center 9.50, HP ALM 12.0 and in SQS Tool.
- Experience in performing and managing different testing phases, ensured Quality goals and controls.
- Managed all phases of full life-cycle implementation projects, including: initiation, planning, design, development, testing, user acceptance and deployment.
- Diversified working experience on projects in the Telecom and Manufacturing domains.
- Led the execution of various large-scale projects in a complex, globally distributed enterprise environment.
TECHNICAL SKILLS
- Stakeholder Management Business Analysis Requirement Gathering
- Agile, Scrum, STLC Robotic Process Automation Project planning & Execution
PROFESSIONAL EXPERIENCE
Confidential
Scrum Master/Project LeadTools: HP ALM, JIRA, Salesforce, Java (Web Applications), Point of Sale (as a service) Oracle Apps, Automation Anywhere, Kintana, SQL developer.
Responsibilities:
- Accountable for Requirement gathering, Epics, Test planning, Test case writing, Test execution of User Stories.
- Perform extensive Testing in the various phases on Web applications.
- Regular client interactions to discuss on various updates. Involved in Show &Tell with Onshore.
- Initiated Review, Logging, Tracking and closing of defects using JIRA tool.
- Collaborated closely with SMEs to identify and analyze core requirements and key features.
- Involved with requirement gathering and pilot solution
- Host and drive Business Meeting to understand the current system and requirement gathering and gap analysis
- Provided level 2 and level 3 support for different modules.
- Managed the Planned and Emergency Production releases, preparing the release plans to smooth execution
- Creating Configuration documents and Functional Specification Documentation
- Coached team members on agile processes and facilitated planning meetings and retrospectives.
- Managed burn down charts and motivated team members working toward goals.
- Business Meeting to understand the current system and requirement gathering and gap analysis.
- Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.
- Conducted meticulous GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives.
- Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement.
- Scrum artifacts including the product backlog, spring backlog, finished deliverables, and “Definition of Done”.
- Prepared extensive cost - benefit analysis to support system and process changes.
- Ensure full sign -off from relevant business, functional & infrastructure stakeholders.
- Manage delivery & project plans in line with agreed standards/SLAs.
- Resolving complex requirement conflicts through effective stakeholder engagement.
- Identify opportunities and integration with other process automation tools as appropriate.
- Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.
- Worked closely with Product Owners, coordinating product backlog grooming and story estimation
Confidential
Business Analyst/Quality AnalystTools: JIRA, Service Now, Oracle 11i(Inventory, Kits and consignment), MS Excel, SQL developer
Responsibilities:
- Developing scope plan, Project documents and updating them on pro data basis.
- Conducting monthly meetings with international vendors to discuss on the KPI and roadblocks.
- Business Meeting to understand the current system and requirement gathering and gap analysis.
- Initiated Review, Logging, Tracking and closing of defects using Service Now tool.
- I nvolved in resolving day-to-day issues arising out of Modules Order management, WMS Inbound, Inventory, Kits and Consignment, Forms Issues, Workflow, Concurrent Request Issues
- Data fixes for issues, which includes correction and pushing the transactions.
- Coordinated with senior management to prepare HLD (High-level design- Architecture) and LLD (low-level design- Detailed)
- Attending to users query over phone, email and web.
- Performing extensive End to End Testing, ST, SIT in the various phases
- Validation and User Acceptance testing with Client representative as per the approved test schedule and case
- Analyzing the requirements for every deliverable and formulating an approach for the same. Researched and analyzed set-up and installation requirements on the functional side, checked feasibility in Oracle Applications, performed desired set-ups in test environments, create useful documentation such as set-up/installation guides and test cases
- Understanding problems and suggesting solutions online.
- Resolving the issues that arise over the various plants
- Prepared delivery documents like MD050,MD0120,BR100 and Training documents
- Data fixes for issues, which includes correction and pushing the transactions.
- Educating the user thru net meeting, mails about setups and trouble shooting.
- Reporting to TL/PM on daily and weekly basis.
- Depending on the issue raising the Service Request (SR) to Oracle
Confidential
Business Analyst/Functional ConsultantTools: HP ALM, Oracle Apps, SQL developer.
Responsibilities:
- Requirement gathering from Business stakeholders - Functional and Non-functional.
- Prepare Requirement gathering plan and trace requirements until UAT
- Product Installation and Tracking issues.
- Recording Test cases from Customer use cases.
- Writing Test Cases from Product manuals.
- Reproduction of issues received from Customer Support Tickets.
- Delivering end-to-end coverage reports.
- Responsible for Test Plans, Test Strategies, and Test cases Design & Test Executions.
- Ensure regular reporting to Module Lead as well as other stakeholders.
- Resolve testing/testing software issues and escalate unsolved issues in a timely manner to
- Ensure quick resolution of the problem.
- Maintenance, defect identification, Tracking and publication of test results and application notes for end-to-end tests.