SUMMARY

• Dynamic and detail - oriented professional with extensive experience driving successful completion of key technical projects as well as coordinating on-time product development and release. Proven ability to build and manage goal-oriented teams, define and uphold project scope and identify and resolve issues. Offer expertise in resource allocation, customer communication

TECHNICAL SKILLS

• Jira, MS Project, MS Visual Basic, C Programming, .NET environment
• MS SQL Server, Adobe Analytics, Sybase Database Management, MS Access, SQL, XML

PROFESSIONAL EXPERIENCE

Confidential - Seattle, Washington

Sr. Project Manager/ Sr. Scrum Master

Responsibilities:

• Scrum Master for multiple teams
• Scrum Master using Version 1, JIRA and TFS and in a Scaled agile framework (SAFe)
• Organized the teams to use 2-week sprints and all Agile ceremonies, daily standups, sprint closures, sprint planning, sprint grooming
• Worked with the product owner to define epics, features, and stories within the single sprint and longer program goals
• Worked across the Confidential company to help unblock my team’s stories
• Managed the change control and release process for our team
• Using SAFe framework prepared PI Planning meeting to define quarterly objects and then planned out our 3 sprints of work, and adjustments during sprint planning.
• Prepared status updates on our teams progress on our objectives

Confidential - Seattle, Washington

Sr. Project Manager/Scrum Master

Responsibilities:

• As Jira Admin, organized Jira projects, created custom workflows created scrum boards and Kanban boards for multiple teams
• Scrum Master worked with Product Owners to build product backlog in Jira, Epics, Stories, Subtask and making sure Stories were complete and ranked in time for grooming and sprint planning.
• Help the Development teams to learn the formal ceremonies of Agile/Scrum including daily standups, grooming, sprint review, sprint planning and retrospective. The team also used Kanban for some specific projects.
• Responsible for status reports for each project and updating budget and project status and carter document in Confidential PMO systems, MS PPM. Status reports went out to PMO and all DIRs and VPs supporting our projects.

Confidential

Sr. Project Manager/Program Manager/Scrum Master

Responsibilities:

• Jira Admin for the Seattle office
• Worked across the organization to upgrade and support the use of agile scrum mythologies
• Upgraded the CM release process to use custom Jira workflows and screens
• Update the software release process set up a single release calendar, projects Worked directly with the development, QA and ProdOps teams to ensure successful releases to preprod and production environments
• Update the support ticket process to reduce the ‘drive-by’ interruptions of the IT team
• Integrated the Product Marketing teams into the project Agile process
• Managed large financial integration with external vendor

Confidential - Seattle, Washington

Sr. Project Manager

Responsibilities:

• Worked directly with the Marketing team to gather requirements
• Developed project plans
• Worked with marketing team to get finial approval for the project plan.
• Organized the Vendor selection process.
• Worked with finance team to get funding approved.
• Worked with Security team to get approval for the integration with the external vendor

Confidential - Seattle, Washington

Sr. Project Manager / Scrum Master

Responsibilities:

• As the Scrum Master, lead the development teams in the creation of project back log, the sprint planning sessions and facilitate daily scrums.
• Project Manager to drive other groups in the company to get their work completed on time to support the site migration.
• SEO, SEM and URL management to support the migration efforts
• Monitor the creation of site content using OCMS
• Monitor SEO, SEM, URL impact post launch with Omniture, Google Analytics and Google Web Master tools
• Managed the gathering of Marketing requirements to support each new site migration
• Managed the development effort for the creation of new tools to facilitate the data migration needed for each new site
• Managed the site migration during a major schema change and data refactoring
• Use of Rally to manage project backlog and sprints
• Supported the migration from Rally to Jira

Confidential - Seattle, Washington

Sr. Project Manager/Scrum Master

Responsibilities:

• Technical Project management for the Alaskaair.com implementation of the ROW44 satellite Wi-Fi system.
• Managed Confidential flight Operations event feed to the Message Alerts System, these events used to trigger SMS and email messages. This project provides customers with automatic trip alerts and the vendor with a direct data feed of all flight operations events for enhanced data efficiency and accuracy
• Assemble, mentor and direct top-performing teams of UI designers, QA staff, business analysts and developers with focus on building camaraderie and instilling accountability to ensure on-time delivery...
• Managed the development team during the migration of the mileage plan system off the main frame to an Oracle back end, using TIBCO as the transaction bus.
• Lead development of the Low Fare Calendar Shopping mechanism, which allows customers to quickly view best possible fares; component received positive feedback and recognition as a key reason AlaskaAir.com won the industry’s “Freddie Award” for best website.
• Managed the hardening of AlaskaAir.com to support the security requirements for PCI compliance
• Effectively utilizes Agile Project Methodology to plan and seamlessly execute projects.