Agile Engineer Resume
Wayne, PA
SUMMARY
- Solution Architect (Agile Engineer) with proven success in system design and software management with an emphasis on architectural design, implementation, migration, installation, and upgrade of Enterprise Content Management software.
- Strong skills and extensive experience in providing design for large capacity environments for many operating environments and multiple clients.
- Ability to design, develop, and implement software on various platforms.
TECHNICAL SKILLS
Enterprise Content Management Software: IBM Content Manager Ondemand (CMOD) 7.1.2\8.5.0.6\9.5.0.6, FileNet P8 Content Engine 5.0\5.2.1, Workplace XT, ACCE, IBM Case Manager 5.3.0, IBM Datacap 9.0.1, IBM Content Manager 8.4.2\8.5\8.6, IBM Content Navigator 2.0.3\3.0.3, IBM Webi 1.6, Kofax Capture 7.5\8.0\9.0\10.2.1\11.0, Kofax KCNS, Kofax KTM 5.5\6.2, Kofax Capture Import Connector (KCIC) 2.6, Kofax Mobile, Kofax Analytics for Capture 1.2, Kofax VRS 5.1.1, FileNet Image Services (IMS) 3.6.0\4.1.5, FileNet Content Services 5.1.1\5.2
Operating Systems: Red Hat Linux 2.6, AIX 5.3\6.1, HP - UX 10.20\11, Windows Server 2012\2016
Databases: DB2 9.5\9.7\10.1, Oracle 7.3.4\8.1.6,11g, MS SQL Server 2012\2014
Scripting Languages: PERL, PL\SQL, SQL
OS Tools\Shells: SMITTY, SAM, C Shell, Korn Shell
Other Software: WebSphere 8.5.5\8.6.0, Tivoli Storage Manager Server\Client 5.5\7.1, IIS 5.0, ALM tools (VSTS\Azura DevOps), BMC Remedy Change Management, Veritas Backup Exec
Storage Optical Jukeboxes: Dell ECS 3.1, Centera 5.3\6.5, HP 160\320\660\1200 EX, HP 2200 MX, HP 9100 MX ODU
Servers: IBM pSeries P5\P7, IBM xSeries 330\360, HP ProLiant DL320\360\580, IBM RS6000 H50\H70\H80\R40, HP 9000 L\K Class, Dell PowerEdge 1300\2400, HP Netserver LH Pro, LC2000 and LH6000
Scanners: Fujitsu FI-6800\7160, Konica Minolta Bizhub C350, Bell-Howell 8125 Duplex, Kodak 923D\7500\9150D High Speed
PROFESSIONAL EXPERIENCE
Confidential, Wayne, PA
Agile Engineer
Responsibilities:
- Support projects in utilizing services in the domain.
- Define and refine the services in the ECM domain platforms.
- Liaise with product vendors regarding product roadmaps and operational topics.
- Liaise with sourcing vendors regarding delivery of outsourced (managed) services.
- Define and refine architectural standards and guidelines for the ECM domain platforms.
- Support requests for architectural exceptions, in alignment with Lead Architect.
- Create and maintain roadmap, based on alignment with lead architects, platform users, market research and management direction.
- Ensure adherence to standards and guidelines and perform QA assessments.
- Support management in creation of Business Information Plan, aligned with architectural roadmap for the services you support.
- Technical escalation points for Application Maintenance provider, provide 4th level support.
- Monitor, analyses and manage usage. Perform platform capacity management.
- Service usability, reliability, maintainability, adoption, and compliancy.
- Effective communication skills (written and oral) to interact with all levels of technology and business partners.
- Working knowledge of VB.NET, ASP.NET, Java, SQL, VB Script, HTML5, Web Services and XML, JSON.
- Experience with Microsoft Server, Linux, AIX, Oracle, SQL Server and DB2
- Configuration/setup and maintenance experience with ECM repositories; IBM Content Manager Enterprise Edition, IBM Content Manager Ondemand (CMOD), IBM Content Navigator (ICN).
- Experience developing and configuring Web Services to customize ECM solutions.
- Configuration/setup and maintenance experience with Kofax Capture, KCNS, KTM, Kofax Capture Import Connector (KCIC), Kofax Mobile.
- Able to analyze complex technology issues and collaborate with other technical experts.
- Experienced in working closely with software vendors.
- Team player, able to work in a global, multicultural environment.
- Experience in one or more of the following ALM tools: VSTS and Azura DevOps.
Confidential, New York, NY
FileNet P8 Administrator
Responsibilities:
- Architecting, deploying, and supporting IBM FileNet P8 suite of ECM products, including but not limited to Case Manager, Datacap, and Process Task Manager.
- Experience in with supporting FileNet in UNIX\Linux and Microsoft Windows environments.
- Knowledge configuring WebSphere with special attention in integrating diverse platforms.
- Working knowledge of image and document formats.
- Strong understanding of concepts, practices, and procedures related to content management systems and workflows, and project management.
- Proactive and detail-oriented with a high aptitude for solving complex problems and rendering sound resolutions.
- Strong understanding of multi-tier architecture and cross platform integrations.
- Establish and maintain strong working relationships with administrators and constituents at all Confidential colleges, and the Central Office.
- Strong written, verbal, and interpersonal communication skills.
- Manage multiple projects simultaneously, while ensuring quality deliverables through day-to-day activities.
- Proficiency with MS Office Suite, Crystal Reports, MS SQL, and FTP client software.
- Work productively as an individual contributor and collaboratively as a team member in a fast-paced, time-sensitive, customer-responsive, and team-oriented environment.
Confidential, Pennington, NJ
Senior Software Engineer
Responsibilities:
- Upgrade to Kofax 9 in Cluster Environment. Upgrade to Kofax 9, License Server, and Application Server, Apply Service Pack 2. Publish All Batch Classes.
- Upgrade to Kofax 9 KCNS\Web, Kofax and Custom Pershing Services, Custom Batch Manager, Administration. Install Web Server Components for IIS and Kofax Web Site, DMZ Servers. Upgrade to Kofax 9 Remote Site (ACIS Remote Synchronization Agent)
- Design and Implement Kofax Active/Active High Availability across both data centers. Seem less DR, Ability to restore all in-process batches (to the same central site or alternate central site).
- Manage Kofax Admin module, create new Batch class (Document Class and Form), Configure Queues, Workflow Agent, Separation Type, Export Module. Manage Kofax Batch Manager and Scan module to create batches using the Software Import on Scan module.
- Create architectural designs, project plans and strategies for migration of AIX to Linux and P5 to P7 hardware projects for both Content Manager Ondemand and Content Manager. Created migration solution for Webi to Content Navigator application farm.
- Train offshore and onshore support staff on maintenance and installation of Content Manager Ondemand, Content Manager, and Kofax applications.
- Create software application triage and solution documentation for Operations and Production Support.
- Design and implement upgrade, migrations, and architectural solutions for multiple document services system from AIX to LINUX platform.
- Create retention policy and plan for multiple business unit’s Content Manager Ondemand reports. Trouble shoot retention report problems and perform report recovery from Tivoli Storage Manager. Perform retention management on Tivoli Storage Manager and Centera.
- Provide chargeback model for internal customers to recoup expense.
- Upgrade Content Manager Ondemand from 7.1.2 to 8.4.5 and 8.5.0.6 to 9.5.0.6, including recompile and reconfigure of exits. Install and configure pdf indexer for Content Manager Ondemand.
- Upgrade Tivoli Storage Manager 5.5 to 7.1 and DB2 from 9.7 to 10.5 for Content Manager Ondemand 9.5.0.6 and Content Manager 8.4.3.
- Upgrade Content Manager 8.4.3 to 8.5 and migrate from AIX to Linux.
- Provide primary production support for IBM Content Manager Ondemand, Content Manager, Kofax, and FileNet, servers for over 1000 users; Provide 24 by 7 pager support.
- Trouble shoot, monitor, modify, and debug Content Manager Ondemand, Content Manager, Kofax, and FileNet software for production, disaster recovery, and high availability solutions.
- Support and maintain custom application for IBM Content Manager Ondemand ODWEK. Roll out new packages for custom java applet applications through development and test environments. Work with developers and testers to resolve issues with java applet applications.
- Design, modify, and implement PERL and shell scripts for IBM Content Manager Ondemand and FileNet backups, Centera storage and migrations, startup and shutdown scripts, and monitoring scripts.
- Automate, design, and write db2 reports for the database system for the IBM Content Manager Ondemand.
- Provide day-to-day support, maintenance, and upgrade of Tivoli Storage Manager Server\Client with Centera Storage.
Confidential, Philadelphia, PA
FileNet Technical Consultant
Responsibilities:
- Provide primary production support for FileNet Combined Image Services with two Remote Cache Servers and two Remote BES\Cache servers for over 500 users; Provide 24 by 7 pager support.
- Trouble shoot, monitor, modify, and debug FileNet MSS synchronization software between production and disaster recovery Image Services.
- Support and maintain visual workflow environment for custom application. Roll out new packages for custom application through development and test environments. Work with developers and testers to resolve issues with application.
- Design, modify, and implement PERL and shell scripts for FileNet EBR backups, FileNet optical media imports and copies, FileNet MSS startup and shutdown, and FileNet and HP-UX system monitoring.
- Automate, design, and write Oracle reports for the database system for the FileNet and custom visual workflow systems.
- Provide day-to-day support and maintenance of FileNet 107 GTL OSAR.
- Design and implement upgrade and architectural solution for production system from HP to IBM platform.
- Provide chargeback model for internal customers to recoup expense and to pay for upgrade.