SUMMARY

• IT professional with around 11 years of experience in Testing, with exposure to DevOps methodologies and processes.
• 5 years of experience in the Confidential Suite products including Policy, Billing, Claims and Party.
• Experience in the P&C Insurance industry with the exposure in Insurance Domain with extensive experience in Quote, Policy Processing, Billing and Claims.
• Proficient in Manual and automated testing areas
• Experienced in using Agile Methodology including active participation in Scrum, Sprint planning and Sprint Review meetings.
• Experienced in using Water Fall Method
• Experienced in both black box and white box testing.
• Experienced in functional, Integration, database, Regression and Performance testing.
• Experienced in back - end testing using SQL queries
• Expertise in preparing Test Strategy, Test Plan, Test Summary Reports, Test Cases and Test Scripts for Automated and manual testing.
• Experience writing and executing test cases and test scripts, based on requirements documentation provided by another resource or business user using Visual Studio Online and Test Automation Center (TAC, Selenium based in-house tool).
• Basic knowledge of programming languages like Java and Python
• Basic knowledge of linux commands and shell scripting.
• Knowledge of AWS cloud concepts and common AWS Services like EC2,VPC
• Understanding of DevOps processes including source control (using GitHub), build processes and CI/CD Pipelines using Jenkins.
• Experienced in using HP Quality Center and Quick Test Professional for automated testing.
• Beginner in using Selenium WebDriver with Java
• Experienced with web API Testing using POSTMAN,SOAP UI
• Experienced with Windows Service bus and Message Hub Integration
• Familiar with writing Automated Acceptance Tests using Gherkins (uses Cucumber framework).
• Experienced in using Team Foundation Server and Subversion (svn).
• Experienced in continuous integration processes involving Team City and Duck Call.
• Possess excellent communication, interpersonal and analytical skills along with can do attitude.
• Ability to learn and use new systems and paradigms in considerably less time.

TECHNICAL SKILLS

Automation Tools: Test Automation Center (Selenium based), Quick Test Professional

Test Management Tools: Visual Studio, Microsoft Test Management

Languages: PL/SQL, Shell Scripting, JavaScript, Python

Cloud Platforms: Microsoft Azure, VMware vCloud,Amazon Web Services

Tools: /API’s: Pub-Sub Messaging systems (Message Hub)

Frameworks: Microsoft WCF, Selenium with Java

UI Technologies: JavaScript

XML Technologies: XML, XPath

Database: SQL Server

Version Mgmt. Tools: Microsoft TFS, Apache SVN,Git Hub

Build, CI,: Team City,Jenkins

PROFESSIONAL EXPERIENCE

Confidential, Cranbury, New Jersey

QA Lead - Integration

Responsibilities:

• Lead the testing efforts for the Duckcreek Distribution Management System project implementation.
• Create and present the project highlights to the QA team and other stakeholders
• Create, Maintain, manage and enforce Test plan
• Work allocation, Query resolution, Template finalizing, Setting deadlines, Participating and contributing to test scenario creation
• Create template and share the guidelines on how to create a Traceability Matrix
• Test documentation review - internal and external
• Create the Test readiness review checklist, perform the review and present results to the Project manager
• Set test execution guidelines after seeking the team’s inputs,
• Review the defects reported by the team members to make sure that they are valid, not duplicates and complete in the description.
• Escalate any showstoppers and make decisions on how to proceed in such situations
• Send daily status reports to all stake holders; Represent the QA team in any status meetings, Collect metrics based on overall testing statistics.
• Evaluate the exit criteria for when to stop testing. If the exit criteria is all satisfied, make the test closure report and send it to the stake holders providing the official QA sign off, include a list of known issues
• Collect details about the overall project- its successes, areas of improvement, lessons learnt, best practices implemented, etc and present them in the project retrospection meeting or document.

Environment: Git version Control, Jenkins, HP ALM, JIRA, Selenium, SOAP UI.

Confidential

Senior Analyst-Quality Assurance

Responsibilities:

• Followed Agile methodology.
• Proficient in using TAC, Test Automation Center (selenium based in-house tool) which is the main automation testing tool.
• Proficient in using Visual Studio Online as the Test Management Tool.
• Tested critical functionalities of the application.
• Performed Test preparation activities including creating test scenarios, test conditions and test scripts per the user acceptance criteria.
• Created manual and automated system test scripts to cover the entire flow of the feature developed during each sprint.
• Worked on Performance Testing
• Automated test scripts using Test Automation Center and ensure that they run end-to-end without manual intervention.
• Defects were tracked, reviewed, analyzed and reported using Visual Studio Online.
• Analyzed the functional specifications and helped team members to achieve test goal.
• Interfaced with developers to resolve technical issues and investigated software faults.
• Worked on creating acceptance tests using Gherkins statements to improve the test coverage.
• Daily stand up calls to update the scrum master and the team.
• Provide input on the size, efforts and estimations for a testing story during sprint planning
• Responsible for giving demonstrations and presentation to the management ·
• As part of Continuous Integration Analyzed the nightly test results to identify and report the issues to be fixed by developers.
• Coordinated with product owner, scrum master and delivery lead to finalize designs and confirm requirements.
• Implemented company standards and procedures for preserving the quality of the deliverable.
• Provide input for documenting product features.
• Consistently met deadlines and requirements for all production work orders.
• Trained junior members of the team regarding application set up and testing processes.
• Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
• Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
• Reviewed and approved all engineering, product and project scope documents prior to delivery.

Technologies Used: - Visual Studio Online, Team Foundation Server, Postman, Test Automation Center, Visual Studio Tools for Office (VSTO), Gherkins,Subversion,Wiki page.

Confidential

Responsibilities:

• Worked as a QA Analyst to assist in testing Confidential system related to Policy and Billing applications.
• Created testing documents plans, strategies etc.
• Preparation of Test Plan and Test Strategy and other monthly, weekly status reports.
• Preparation of Test Cases and Test scenarios based on the User Stories.
• Preparation of Automated Test Cases using Test Automation Center tool.
• Worked on creating test profiles to be run in Nightly tests as part of Continuous Integration.
• Participation in the requirement analysis and Solution meetings.
• Involved in demonstrations and presentations to stake holders after each successful sprint.
• Mentoring and Training New resources.u
• Execution of Test cases in the Confidential Billing Application.
• Strong project management, testing and debugging skills.
• Identification and development of test cases, writing test scripts and test data setup, involved in the development of Test Plan for integration testing.
• Performed System Testing.
• New screen for Recurring Card Sample.

Technologies Used: - Visual Studio Online, Test Automation Center, Microsoft Test Manager, Subversion

Confidential

Responsibilities:

• Lead testing activities (including analysis, assignment and execution outcomes of the test scripts).
• Use Microsoft Test Manager and Team Foundation Sever as the main test management tools.
• Use Test Automation Center (selenium based in-house tool) as the main automation testing tool.
• Maintained existing applications.
• Develop and execute manual test scripts based on the test conditions created.
• Cross browser testing for Claims Components. (Internet Explorer, Google Chrome, Mozilla Firefox).
• Mobile Application Testing for Claim Components. (iOS)
• Defect management (logging, tracking, retesting and closing defects).
• Perform regression testing to certify maintenance releases.
• Test and Certify Hot Fix builds for the clients as and when required.
• Perform Suite Integration testing.
• Co-ordinate complete suit testing which includes Policy, Billing and Claims part of Suite.
• Weekly status update with the team manager and Peer review meetings with the rest of the team.
• Send daily execution status reports to the high-level managers and the offshore team.
• Identified and suggested new technologies and tools for enhancing product value and increasing team productivity.
• Give presentations/knowledge transfer sessions to the QA community

Technologies Used: - Microsoft Test Manager, Test Automation Center, Team Foundation server, Quick Test Professional, HP Quality Center