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Project Manager Resume

Piliyandala Sri, LankA

BUSINESS PROFILE
A self-managed and result-oriented Project Manager/Engineer with eight years experience in IT industry and five years of experience in Project Management, Estimating, Contract Negotiation/Administration, Budgeting, Product Development/Launch, Training/Development, Team Supervision, Technical Support, and Client Relations.Experienced in managing medium to large scale technical and commercial projects with value up to $ 500,000. Proven ability to identify business requirements and provide management and technical expertise to teams to achieve project targets.
Strategic manager with strong interpersonal, communication, problem solving and decision making skills. Ability to establish and maintain strong alliances; lead and motivate teams; drive projects to successful completion; convey complex technical requirements/data; exceed customer expectations and achieve fiscal bottom-line results.

SELECTED ACCOMPLISHMENTS

  • Managed and delivered large scale billing system (AVABILL) upgrade project with in schedule (8 months) and budget ($ 200,000) for a leading mobile service provider - TIGO (Pvt) Ltd
  • Completed more than 100 change management projects (With average duration 3-4 Months & average budget $ 30,000 - 40,000) for Etisalat Lanka under tight project dead lines
  • Successfully completed complex LOWSON M3 ERP implementation accordance with agreed scope, time (with in 12 months) , budget ($ 500,000) and quality measures for leading FMCG and flour manufacturing and distribution companies - Prima Ceylon & Ceylon Agro Industries
  • Managed and implemented more than 10 medium to large scale software development projects on time, with in allocated budget for customers in Telecom, Manufacturing, Finance, Sales & distribution and Insurance business domains
  • Managed & completed more than 5 SAGE ACCPAC ERP Implementation & integration projects.
  • Introduced and implemented software process improvement plan to increase the quality of software development process, which was awarded as the best operational project for the year 2005 at Zillione.
  • Build Zillion's software development team from 2 developers to 15 development team members.

AREAS OF EXPERTISE
Project Management & Delivery

  • Ensure every aspect of project management, including planning and management of the scope, costs, schedules, human resources, risks, communications, integration, quality assurance and acquisitions.
  • Develop, implement, and maintain the project management plan including the configuration management, risk management, issue management, and communication management plans.
  • Develop and manage detailed project schedules and cost estimates. Budget allocation across operations, maintenance work and projects/programs.
  • Identify project objectivesand development of project charter.
  • Define implementation strategy and manage the sequencing of work to ensure availability of appropriate resource capacity and capability for implementation & development projects.
  • Maintain project documentation, which include the preparation of Statements of Work, Work Breakdown Structures (WBS), proposals, contracts, estimates, budget, requirement analysis documents, solution documents, project schedules, technical audits and issue logs.
  • Interview and select third party vendors and sub-contractors as required. Manage the work efforts and budgets provided for third party providers.
  • Provide effective monitoring and controlling during the lifecycle of projects. Identify variances in schedules and budgets, adjust them and communicate to project stakeholders.
  • Where appropriate, initiate and control escalations to resolve project issues and mitigate risk.
  • Communicate project progress to stakeholders & project management office, through regular meetings and timely status updates including weekly status reports.
  • Be the single point of contact to the customer for all project related queries.
  • Effectively prioritize and execute tasks in a high-pressure environment with respect to the goals and objectives of the business.
  • Experience in System Development Life Cycle (SDLC) & managing multiple projects simultaneously.
  • Ensure that project closing activities are executed and documented according to the pre-defined project standards, including the lessons learned documentation.

Implementation Management

  • Experience in business process analysis and business process engineering. Analyze client business requirements, and present them in a form which is comprehensible to business users and IT professionals.
  • Work with customers, stakeholders and implementation team to define scope for required deliverables.
  • Conduct business solution reviews, architecture/design reviews and test plan reviews to ensure overall quality of the project. Work with end users and implementation team to perform user acceptance tests.
  • Mentors the development of detailed specifications including; design diagrams, requirement documents, system integration plans, operations plans, rollout plans.
  • Evaluate issues, escalate technical problems and identify best recommendations.
  • Coordinate post project review of policies and procedures employed with a view to improve future projects performance.
  • Coordinated product launches for 10 new nationwide mobile service business promotions.

Risk & Control

  • Assess and manage risk associated with strategic, technical, financial, political and business factors in the project.
  • Identify potential risk situations within the scope of work, make recommendations and escalate to the senior project/ implementation manager and prepare contingency plans.

Financial Management

  • Analyze, review and forecast project revenues (6 to 12 months) with Sales & Finance teams.
  • Maintain financial goals by maintaining and adhering to the assigned budget. Effectively communicates financial status of tasks and assignments to client supervisor and account managers.

Business development

  • Collaborate in team sales presentations of high level technical complexities with strong emphasis on helping the sales team to win new contracts and increasing business with existing accounts.
  • Help sales team to prepare project proposals, clarifying project objectives in situations where the Request for Proposal (RFP) may be ambiguous.

Team Management

  • Coach, mentor, motivated and supervise 5 to 15 project team members and influenced them to take positive action and accountability for their assigned work.
  • Experience in successfully managing global project teams with team members located in Fiji, India, Papua New Guinea and Sri Lanka. Lead an on-shore, off-site or off-shore implementation resources.
  • Coordinate and supervise project deliveries in matrix environment and facilitate team building and communication with other team members and outside consultants.
  • Gather timely feedbacks from project teams to identify necessary training requirements and organize training sessions on ERP and billing systems.

Process Management

  • Ensure compliance with all relatedcompany policies, PMBOK guidelines and other regulatory requirements associated with the project.
  • Participates in the development of best practices, project standards, procedures, and quality objectives, including metrics for assessing progress with quality assurance team.

EMPLOYMENT EXPERIENCE
Project Manager / Lead Business Solution Engineer (2007 Dec - Up to date)
Confidential, Sri Lanka

  • Simultaneously managed four to five change management projects in telecom domain. Average monthly revenue from these change management projects was about $ 30,000 - 40,000.
  • Made decisions regarding which projects can start and when, or should be delayed, risks to take and how to address those risks.

Selected Projects
AVABILL Upgrade project for TIGO(Pvt) Ltd., Sri Lanka
Role - Project Manager, Budget - $ 200,000 , Duration - 8 months, Team size - 8 members (Direct supervision) & indirectly 15 members in a matrix environment.
3G Implementation for Etisalat Lanka, Sri Lanka
Role - Project Manager, Budget - $ 250,000 , Duration - 6 Months, Team size - 10 members (Direct supervision) & indirectly 25 members in a matrix environment.

MIS Team Leader (2006 Aug - 2007 Nov)
Confidential, Sri Lanka

  • Confirmed and documented the roles and responsibilities of an ERP (LOWSON M3) implementation team to ensure the overall project value will be delivered.
  • Defined & implemented organization change management process to identify change requests, change control and approval of changes.
  • Mapped legacy system operations to ERP (LOWSON M3) and migrated all legacy data to ERP system.

Selected Projects
LOWSON (M3) ERP Implementation for Prima Ceylon and Ceylon Agro Industries, Sri Lanka
Role - Project Leader, Budget - $ 500,000 , Duration - 12 Months, Team size - 20 members.

Team Leader, Project Leader, Software Engineer (2003 Nov - 2006 Aug)
Confidential, Sri Lanka

  • Managed SAGE ACCPAC ERP implementation, integration & development projects form project initiation to closure.
  • Selected, interviewed and recruited new staff to development/Implementation teams and orient them on company's policies and quality control standards.
  • Prepared design specifications and developed application systems using VB.Net, ASP.Net and MSSQL server.

Selected Projects
SAGE ACCPAC ERP implementation and integration with Insurance system for Sun Insurance, Fiji (Role - Project Leader)
Development and implementation of sales & distribution system to Prima Ceylon & integrating it with SAGE ACCPAC ERP (Roles - Project Leader, Business Analyst, Software engineer)
Job costing system development and implementation for a leading automobile service provider, Edirisinghe Brothers Limited (Roles - Business Analyst, Software engineer)
SAGE ACCPAC ERP implementation & development of inventory management system for Mallika Hemachandra Jewellers (Pvt) Limited (Roles - Project Leader, Business Analyst)
Development and implementation of Procurement Management system for MillenniumIT, Sri Lanka (Roles - Project Leader, Software Engineer)

Systems Analyst (2002 Sept - 2003 Nov)
Confidential, Sri Lanka. Subsidiary of QA software

  • Analyzed user requirements and design & developed system modules to Confidential, web site using classic ASP, VB Script & XML.

EDUCATION/PROFESSIONAL DEVELOPMENT

Masters degree (M.Sc.) in Project Management
Bachelor's degree (B.Sc.) in Computer Science
Professional Examination (Part 1)
Preparing for Project Management Professional (PMP) examination

References available upon request

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