Senior Digital Marketing & Data Analytics Project Manager Resume
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Detroit, MI
SUMMARY
- Gifted marketing strategist and high achiever with multi - faceted experience and talent for building internal and external stakeholders relationships.
- Astute in strategic planning and execution, ideation, process management, communications, and integrated marketing campaign development (such as digital content management, direct marketing, and social media).
- Proficient in driving brand awareness and building brand equity within varied target markets.
- Proven skill in conducting competitor analysis and providing actionable recommendations.
- Creative, proactive, ambitious, and versatile, recognized for a 'can-do' spirit, talent for resolving emerging issues, and achieving program goals.
TECHNICAL SKILLS
- OpenText TeamSite WCMS, MediaBin, MS Dynamics CRM, Hadoop, SQL
- Visio, Unica MRM Plan & Campaign, Aprimo, Tableau NeedTagger, Google Analytics
- Jira, and Microsoft Office Suite. Twitter, Facebook, Foursquare
- YouTube LinkedIn, Hoote Suite, and Pinterest.
PROFESSIONAL EXPERIENCE
Confidential, Detroit, MI
Senior Digital Marketing & Data Analytics Project Manager
Responsibilities:
- Lead Confidential 's Quarterly Business Reviews (QBRs) to provide resolutions to existing user trends and strategic guidance on further content management platform enhancements.
- Spearhead data ingestion (within Oracle & Hadoop databases) and validation of sales, leads, and web analytic metrics to report on 2400+ dealers' analytics.
- Leverage technical acumen to coordinate OpenText TeamSite outages within Dev, UAT, and Prod environments for updates to Jar files, OpenText patches, error notification handling (via Cron & Jams Scheduler) and other configurations.
- Reconcile and deliver monthly ticket trend insights and system performance read-out reports to Confidential client, ensuring meticulous attention to detail.
- Plan and deploy 2 user interface modules (Customer Search and Data Quality Check), consisting of customer solicitation updates and automated dealer data release functionality.
Confidential, Detroit, MI
Digital Marketing & Data Analytics Project Manager
Responsibilities:
- Achieved database marketing goals and client deliverables for accounts such as FordDirect, Pentastar, and Talmer Bank.
- Managed B2B and B2C list generation and recommended segmentation efforts for Pentastar.
- Enhanced visibility in hosting of dealership data, validation, ETL processing, and data storage via construction FordDirect customer marketing database architecture process diagrams and business requirement documentation.
- Led team in generating Talmer Bank social leads in the Midwest region through outreach and customized social messaging.
Social Media Account Director
Confidential
Responsibilities:
- Led social media marketing initiatives for Chevrolet Truck, Volt, Chevy Cruze, and Brand Entertainment.
- Managed and collaborated with media partners, vendors, internal agency resources, and other Chevy AOR to deliver comprehensive social strategic plans, incremental deliverables, and urgent client requests.
- Delivered email marketing creative for blogger outreach in support of HD-to-HD Truck social media campaign.
Digital Marketing Account Manager
Confidential
Responsibilities:
- Guided production for elements of marketing and communication programs internally and externally.
- Interfaced with Ford clients to provide status updates and obtain feedback and approvals on deliverables; consulted with Creative, Project Management, Strategy & Analytics, and Technology teams to communicate feedback.
- Expanded project scope by orchestrating preliminary ideation for the 1st Mustang Customizer mobile application.