Senior Program Manager Resume Richardson, Texas - Hire IT People

SUMMARY

I have led more than 50 projects and programs in a career reflecting progressively increasing management responsibility.
I have delivered projects domestically and internationally, predominately via geographically distributed teams.
Many projects were executed concurrently, with cross - functional, enterprise-wide impacts. Project team sizes ranged from 8 to 60+ members.
Budgets and timelines varied from $350K to $26M and 3 to 37 months, respectively.
My experience has been in telecom, software development, infrastructure, systems integration, and hospitality industries.
I am passionate about building effective, empowered teams as I believe they are essential for the successful completion of challenging projects.
Project Management/Project Lead/Program Management - Telecom, Business, Applications, Software Development, Systems Integration, Infrastructure, Data Warehouse, Hospitality
Agile, Waterfall, and Hybrid project delivery methodology
SDLC delivery
Business Process evaluation, development, and implementation
Cloud and IT Infrastructure implementation of IT services in accordance with IAAS, PAAS and SAAS Cloud Service models
Passive Optical Network Solutions
Customer and End-User Liaise
SAP Financial Suite
Python - Leverages versatile tools to analyze large data sets and to automate processes
Point of Sale - performed key role in executing AT&T Digital Commerce vision to enable a world class, seamless and personalized experience for its customers across all channels; NCR and Verifone VX platforms were used
Vendor Management (including Request for Proposal(RFP) creation; vendor scoring/selection; statement of work (SOW) review/management; procurement; vendor-involved project oversight; vendor contract negotiations/management)
Effectively communicates with C-level Executives, customers, vendors, and all project team members

PROFESSIONAL EXPERIENCE

Confidential, Richardson, Texas

Senior Program Manager

Responsibilities:

Led a program of five projects in a multi-phased development and implementation of risk management strategies for use by leadership in the analysis of commercial property
Teams employed Java Web ORB as principal tool to build a mobile, web-centric, knowledge transfer and investment opportunity evaluation system
Enhanced software development procedures to include authoring and coding standards, cross-functional risk analyses, and comprehensive technical documentation
Delivered timely, higher quality software releases
Ensured effective communication between senior executives, brokers and developers
Presented operational improvements and benefits while maintaining alignment with corporate and regulatory policy
Agile or Hybrid Waterfall project delivery methods were employed on all projects

Confidential, Richardson, Texas

Senior Project Manager

Responsibilities:

Managed a multi-year, multi-phased integration of a claims processing system which reduced operational costs by approximately $1.6M in year 1
Ensured deliverables were produced on-time, and under budget, and in compliance with Sarbanes-Oxley regulation at a cost of approximately $16M
Created a Business Continuity Plan to ensure stable operations in light of re-architected environment, and right-sized staffing

Confidential, Richardson, Texas

Senior Program Manager

Responsibilities:

Implemented eCommerce, retail applications and self-service payment systems for major retailers on behalf of NCR
Led eCommerce project teams of up to 40 members in nation-wide deployment of NCR Self-Service POS terminals at Wal-Mart and Home Depot Stores
Led installation of scalable NCR automated, self-service POS devices while maintaining effective communication between Home Depot and IBM management and vendors
Led teams in installation of scalable NCR automated, self-service POS devices while maintaining effective communication between WalMart management, IBM and other vendors

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Senior Program Manager Resume

Richardson, TexaS

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