INTERIM DIRECTOR Resume Houston TX - Hire IT People

SUMMARY

Leveraging technical leadership and expertise to drive strategy, innovation, and delivery for global organizations.
Visionary and strategic leader with over 20 years of experience and repeated success scoping, resourcing, and delivering complex IT service and leadership while directing cross - functional teams in the design and integration of leading-edge business application solutions.
Expertise launching technology programs that safeguard information, advance business strategy, drive innovation, and propel revenue streams.
Excellent collaborator; able to forge relationships with key internal and external stakeholders.
Seasoned team builder with extensive experience acquiring, training and developing leaders and fostering cultures of excellence.
Superior communication skills.

TECHNICAL SKILLS

SAP S4/4 HANA implementations | SDFC, Salesforce Service Cloud implementations | Salesforce Commerce Cloud
SLA Management | MS Project, MS Visio | SDLC, Agile, Waterfall, Scrum, DevOps | SharePoint KPIs/Metrics | SQL queries
Dashboard Engineering | Cloud Services Management | SaaS Platform Architecture | Post Implementation Reviews

PROFESSIONAL EXPERIENCE

Confidential, Houston TX

INTERIM DIRECTOR

Responsibilities:

Worked closely with CIO to develop long-term IT strategic roadmap including ERP, CRM and HCM solutions.
Managed department responsible for over 50 Enterprise Applications including SAP-ECC ERP, BI Reporting, Saleforce.com CRM, SuccessFactors HR, WebMethods middleware and many other supporting applications - both SaaS and on-prem.
Worked to build team of over 25 resources onshore and offshore to support these applications and ongoing projects.
Accountable for the delivery of multiple integrated projects including HR systems, Global Applications and Master Data.

Confidential, Houston TX

Program Director

Responsibilities:

Delivered strategic oversight and leadership to this $12 million integration of ERP, CRM systems, and e-commerce platforms.
Managed cross-functional teams in optimization of numerous platforms including SAP S/4 HANA, SFDC -Salesforce Service Cloud, and Salesforce Commerce Cloud (Demandware) and 3rd Party Warehouse Management Systems.

Confidential, Houston/Dallas, TX

Project Manager

Responsibilities:

Project merges multiple business streams on the single platform using SAP’s latest IS-OIL S/4 HANA version 1709.
Managed team of onshore and offshore resources focused on Order-to-Cash functional stream.
Provided expert management of independent oil refinery conversion project to integrate client with lubricant subsidiary.
Led seamless integration and re-launch of SAP, CRM and E-Commerce’s systems.
Drove multi-year, enterprise-wide rollout of SFDC (Salesforce.com).

Confidential, Phoenix, AZ

Integration Manager / Project Lead

Responsibilities:

Commanded diverse global teams in implementation of SAP and SFDC integrated solutions for this leading provider of storage solutions.
Developed external facing customer portal build, which integrated SAP and SFDC, and customized a quote/ordering tool.
Optimized resources of SAP functional teams and Integration team (PI/PO)
Managed cross-functional team in rapid implementation of customer service portal inside SFDC integrating with SAP data.
Collaborated with and advised senior leadership on ongoing IT enterprise application strategy.

Confidential

Manager, Business Solutions

Responsibilities:

Delivered strategic oversight and management of team’s successful completion of Quote-to-Cash and other CRM processes.
Leveraged expertise to drive heavy integration with Salesforce.com (SFDC) and SAP.
Spearheaded critical build of Target Price engine and cockpit used by Product Managers to determine and set prices based on fluid market conditions.
Led design, configuration and roll-out of SAP TSW - SPW (Stock Projection Worksheet) for Products and Crude divisions.
Customized numerous BADI enhancements that empowered schedulers’ optimization of SPW instead of spreadsheets.
Collaborated in launch of new SAP Formula and Average Commodity Pricing enhancements for final and provisional billing.