SUMMARY

• She is a highly accomplished and experienced Program Manager and an Agile methodology expert with 12+ years of global experience.
• She is committed to cross pollinate best business & technology practices as well as industry leading innovation.
• Over 12 + years total experience in Program Management and Agile Delivery.
• 5 years practicing Agile Lean principles, servant leadership in teams, program & enterprise at various capacities such as Scrum Master, Lead BA within cross cultural and globally distributed teams.
• Proficient in creating highly energetic teams and embrace agile development mindset.
• Facilitated/managed a team of cross - functional teams (multi-vendor onshore and offshore) in one of the largest process modernization engagements in the Healthcare space using Agile SAFe implementation in the position of Senior Advisor Scrum Master
• Experienced in Business Analysis and documenting business services and capabilities. Analyzed Front/Back-end systems to understand technology and interface requirements to identify and define requirements, use cases, process flows, user interfaces and SLAs.
• Able to prioritize and perform independently with a high sense of urgency in a fast moving, high pressured, and constantly changing environment. Strong ability to hold self and others accountable to delivering results.

TECHNICAL SKILLS

• Jira
• Pega v7.1
• MS Visio
• SQL

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/Senior System Analyst Advisor

Responsibilities:

• Lead events on prioritization, dependency management techniques between Agile teams by conducting PI (Program Increment) planning sessions to achieve PI and sprint goals.
• Co-chaired planning meeting to groom program level backlog in order to streamline the intake process through Roadmap planning sessions.
• Set-up, Drive and monitor Daily Standups, User Story grooming and Story Point sizing (Poker planning), Sprint planning, Sprint Demos, Sprint Retrospectives and Scrum of Scrum (SoS) meetings to increase speed to market products.
• Monitored teams progress through sprint burnup/down and cumulative flow to help improve velocity of teams by getting them mature in agile practices, ensure project’s adherence to Scalable Agile Life Cycle and maturity towards self-organization.
• Utilized Agile Scrum practices to help the team increase their velocity by 63% within the first year of Agile adoption
• Removed team impediments daily to allow the team to deliver the sprint goals and deliverables.
• Facilitated team and cross-team Retrospectives to build good working relationships among multiple agile teams
• Performed project management activities such as preparing project plan, review test strategy, onsite offshore coordination, upload documents into SharePoint, manage knowledge within the team, metrics collection etc.

Confidential, WI

Scrum Master, Lead Business Architect

Responsibilities:

• Lead planning meeting to groom program level backlog in order to streamline the intake process through Roadmap planning sessions.
• Set-up, Drive and monitor Daily Standups, User Story grooming and Story Point sizing (Poker planning), Sprint planning, Sprint Demos, Sprint Retrospectives and Scrum of Scrum (SoS) meetings to increase speed to market products.
• Monitored team progress through sprint burnup/down and cumulative flow to help improve velocity of teams by getting them mature in agile practices, ensure project’s adherence to Scalable Agile Life Cycle and maturity towards self-organization.
• Gather Requirements for the purpose of defining use cases and other functional/non-functional documents.
• Facilitate meetings with Business, System architects and other stakeholders.
• Conducted Gap analysis and Impact analysis of the existing model and generated To Be model based on the analysis.
• Assist business in performing UAT.
• Generate wireframes, functional documents and reports for performing analysis.
• Participate and provide recommendations to business for documenting use cases.
• Provide regular updates to Business through application demonstrations and performance metrics.

Confidential

Pega Business Architect

Responsibilities:

• Collaborate with Business and IT from client team to organize DCO workshops using Pega 6.2 DCO and document the requirements in collaboration with the technical team
• Conducted Gap analysis and Impact analysis of the “To-Be” model and generated scope documents.
• Generate requirements artifacts such as BRD, FRD, wireframes, data mapping documents and reports for analysis by Business.
• Partnered with SME’s for the engagement from Inception to Go-Live
• Assisted development team in understanding requirements to build the application
• Provided regular updates to Business through ‘Show and Tell’ sessions and collect feedback to improve application throughput
• Worked on the functional defect fixes for the SIT and used HP-QC for managing quality of application
• Worked with Business to perform User Acceptance testing and post production support activities
• Prepared risk management approach to mitigate the impact to multiple downstream applications

Confidential

Business Analyst/Data Analyst

Responsibilities:

• Organized and facilitated meetings with the management and the development team to better understand the Business Requirement.
• Gather requirements after JAD sessions with the purpose of defining the functional business and system requirements.
• Documented and published Functional and Non-Functional Specifications as well as the Business Requirement Document.
• Conducted Gap analysis and Impact analysis of the “To-Be” model and generated scope documents.
• Worked on the defect fixes for the release and used visual studio for code debug/validation
• Test and execution plan has been created for the project to execute, SIT, Regression & UAT testing on the system.
• Reviewed SAS programs and output produced by other team members for detecting deviations from the study protocol and for logical errors
• Worked with Biostatisticians and Data Management team in resolving data issues
• Draft specific data entry guidelines for data encoding based on the design of the data entry application
• Identified all necessary Business and System Use Cases from requirements, created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams
• Understood the Business Logic, User Requirements and test-objectives to develop Test plans, Test cases, Use Case Scenarios.

Confidential

Business Analyst

Responsibilities:

• Organized and facilitated meetings with the management and the development team to better understand the Business Requirement.
• Gather requirements after JAD sessions with the purpose of defining the functional business and system requirements.
• Documented and published Functional and Non-Functional Specifications as well as the Business Requirement Document.
• Conducted Gap analysis and Impact analysis of the “To-Be” model and generated scope documents.
• Interviewed Subject Matter Experts (SMEs) and carefully recorded the requirements in a format that could be reviewed and understood by both business people and technical people.