Agile Project Manager Resume

TECHNICAL SKILLS

Agile: Scrum, Lean, Kanban, XP, SAFe Methodology

PM: Jira, Workday, Project, Visio, Excel, Office

Creative: Photoshop, Illustrator

Presentation: Keynote, PolicyStat, LucidChart

IT: Github, Docker, VMWare, KVM, HTML, CSS, Python

Media: Google Analytics, AdWords, Hootsuite, UX & UI

PROFESSIONAL EXPERIENCE

Agile Project Manager/ Scrum Master

Confidential

Responsibilities:

Defined IT Service management life cycle & best practices for service SLAs, availability, continuity, capacity management and production support functions.
Managed estimation, scheduling, resource planning, risk analysis for various projects
Responsible for change management including applications support, budgeting, product quality, external vendor management, leading programs involving software tools deployment, integration, migration, separation and IT infrastructure set - up for 2k-10k global engineering users.
Successful track record of improving product, process and operational efficiencies including reducing cost while improving product quality and customer satisfaction.
Co-ordinated with Client Engagement teams to define contracts and work statements for new projects.
Conducted department quality improvement effort to reduce customer-impact defects, delivered root cause analysis through cross-functional collaboration and drove permanent corrective actions.

Scrum Master

Confidential

Responsibilities:

Guided a team of 75 across 6 departments understand Agile framework, artifacts, values & ceremonies
Facilitated discussions, decision making & conflict resolution among team by building trust, improving transparency, guiding teams on self-organization & removing impediments
Supported Product Owner groom, maintain product backlog & writing user stories
Guided team in sprint planning, daily scrums, sprint reviews & retrospectives
Successfully increased team efficiency by maintain burndown charts, tracking velocity, using paired programming, Agile games, continuous integration, TDD & ATDD

Marketing & Sales Head

Confidential

Responsibilities:

Advised go-to-market strategy for new business to raise venture capital & identified technology platforms for brand integration. Also conducted market research, customer analysis & chartered business plan
Sourced more than 20 new business deals with major automotive organizations
Facilitated WBS for $5M project to reduce cost, increase productivity & quality of deliverables
Manage project change management, portfolio risk management, project communications management and organization change management. Manage the daily operational activities that develop and implement strategic/ tactical plans for various business processes for IT department at client locations. Define and write procedure for establishment of standards.
Develop, implemented Scrum/ Agile practice & collaborated with executive leadership team on portfolio governance, develop organizational process assets, quality policy & knowledge repository

Brand Development Consultant

Confidential

Responsibilities:

Define brand identity, customer analysis, brand SWOT analysis, collaborations, media integrations, technical program management & solution delivery methods for various $50B to $5M business ventures
Cross-functional leadership through all aspects of product management/ development including developing requirements, analysis/ user stories working with multiple stakeholders, project planning, estimation, testing, implementation, verification & risk mitigation strategies
Developed business strategies including development of maturity models, product roadmaps, milestones for short & long term plans with a globally dispersed team of upto 150 individuals

Digital Copywriter

Confidential

Responsibilities:

Developed Award Winning strategy and content for digital and social media campaigns, websites and mobile apps for various brands in FMCG, Fintech, Non-Profit, Healthcare, Lifestyle and Retail
Developed and managed a cross-functional team of 15 responsible for daily UX/UI design, content creation, maintenance, community engagement/ conversation, monitoring & issue escalation/ response
Reported for campaign tracking, cross-channel attribution, competitive analysis and performance
Developed & managed client communication channels with team & project