Project Manager Resume
New Jersey, NJ
Summary
I am an experienced Project manager. Managed large and complex turnkey projects. Strong understanding of business processes, project management methodologies Demonstrated track record of team leadership, client relationship management, and business development, with progressive experience leading teams, mentoring staff, evaluating performance, and providing performance feedback .
Work Experience
- Confidential,05/2006 to Present
Project manager Client: Confidential,
- Analyzed, suggested in choosing SAP delivered content, and modifying it to specific user requirements.
- Designed the data sources with enhancements, also configured existing data sources.
- Interacted with senior management for various reporting enhancements.
- Created detailed project plans ,WBS using ASAP methodology ,worked with team to meet the targets.
- Designed and configured BW data targets with enhancements according to requirements.
- Created the performance reports to senior management about the project status, deliverables on regular basis.
- Created Calculated Key figures, Restricted Key Figures, Formulas, Local and Global query structures, formula, variables and user exit codes.
- Client interaction in translating the business process in to a blueprint for implementing business information warehouse.
- As part of the SAP team decided on down time to source systems.
- Worked with user groups on the testing scenarios for updated BI reports ,and dataValidation.
- Data modeling translating business requirements in to technical requirements, creation info objects, DSO, Cubes.
- Proficient in SD/MM ,FI/CO Modules.
- Designed complex multi-providers to generate reports on different info-providers.
- Managed preparation for cutovers (Go live).
3. Confidential,Client -Confidential,Jan 2005 to May 2006 )
- Client interaction in translating the business process in to blueprint for implementing.
- Interaction with senior management for various reporting requirements.
- Coordinate with basis team for server implementation.
4. Confidential,Systems Analyst Jan 2000 to Dec 2004
- Worked as part client engagement team analyzes client requirements.
- Documenting client business requirements ,translating in to technicalDevelopment requirements .
- Supported various client engagements in terms of resources, coordination, and metrics.
- Project plan creation, monitoring, coordinate with client for any deviation in delivery.
5. Confidential,New Delhi Support Engineer, July 1996 to Dec 1999
Responsibilities
- Worked in the creation of customer support processes for ISO9001 certification. Responsible for tools that are used to streamline the customer support process.
- Implemented MSS tool for customer trouble reporting process at the customer units and at the TAC .
- Improved the customer problem resolution time with improved process.
- Defined the metrics for the customer support team and suggested ways to improve them.
Education
Bachelor of Science, Electronics & Communication Engineering
PMP –Certification
