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Agile Coach | Scrum Master Resume

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Boston, MA

TECHNICAL SKILLS

  • Microsoft Office | Microsoft Project
  • Microsoft Visio (BPMN)| SOAPUI | SQL
  • JavaScript | HL7 | Scaled Agile Framework
  • UML | HIPPA Security | Saleforce

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Agile Coach | Scrum Master

Responsibilities:

  • Developed and delivered team and organization training materials and workshops, building knowledge and skills to facilitate the Agile transformation
  • Coached teams, Scrum Masters, Business Analysts, Managers and Executives on Agile values and principles to promote continuous improvement in practices and artifacts.
  • Mentored teams, leading them to be self - directed with strong accountability, decision making, conflict resolution and transparency.
  • Led strategic Release Planning and tactical Iteration Planning sessions
  • Conducted daily stand-ups in two-week Iterations, facilitated sprint reviews, retrospectives, and sprint planning
  • Communicated and presented weekly updates to stakeholders and program managers
  • Coordinated software development with product and marketing groups to ensure feature release based on the business needs.
  • Developed the roadmap for all teams to evolve toward predictive velocities

Confidential, Boston, MA

Product Owner | Contractor

Responsibilities:

  • Redesign of data entry screens to increase performance and usability for the user community
  • A new mobile application that gives therapists the ability to submit their timesheets for approval as well as patient progress notes and updates to medical records
  • An optimized authorization workflow to ensure the medical facility receives insurance payments on time.

Confidential, Cambridge, MA

Product Owner, Scrum Master | Contractor

Responsibilities:

  • As a Scrum Master, I ensured the development team delivered on product deadlines, created and ran sprints, led all Agile meetings, and communicated progress across internal departments
  • As Product Owner and BA, I drove the effort to integrate patient study data securely via web services and APIs, prioritized requirements for each release cycle, and worked with external vendor to verify compliance requirements for integrating our patient portal application

Confidential, Waltham, MA

Product Owner | Contractor

Responsibilities:

  • Added backend functionality that enabled clients to create their own external Health Information Service Provider (HISP) Provider Directory
  • Improved the Patient Portal workflow to allow our patients to manage their online accounts more easily
  • Built Meaningful Use (MU2) report calculations to capture the number of Continuity of Care Documents (CCD) providers sent to patients electronically

Confidential, Waltham, MA

Senior Business Systems Analyst

Responsibilities:

  • Delivered enhanced content access and search tools for providers to view claims and contracts details, submit help tickets, and assess practitioner credentials in the Portal
  • Created and managed over two hundred user stories, including use cases, Visio BPMN workflows, current & future state diagrams, and prototypes
  • Prior to leading Agile development, I reorganized Confidential ’s network participation using BPMN workflow diagrams and streamlined the provider nomination process for quicker on-boarding.

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