SUMMARY

• Accomplished HP Performance Center Certified Professional with more than 10 years of solid record in driving and delivering quality software solutions through continual innovation in testing process, tools and techniques
• Extensive experience in leading multiple testing projects using the Agile - Scrum and Waterfall SDLC methodologies as well as adept in DevOps/ Continuous Integration Life Cycle mainly focusing on Functional, Performance and Automated testing
• Capable Test Lead handling a large diverse team of offshore-onshore resources for global clients
• Extensive experience in End-to-end testing from Test preparation, Scripting, Execution, Defect Logging, Analysis and Closure
• Proven skills to effectively create, analyze, architect and coordinate execution of test plans and strategies to achieve extra ordinary level of software quality that exceeds business objectives
• Multi year experience in testing Client/Server, Desktop Applications, Mobile, Web Applications, Remote Desktop, Virtual Desktop Interface, different browsers/ OS
• Multi year experience in Enterprise Performance Testing, Monitoring and Prolifing using Application Performance Monitoring tools (AppDynamics, Wily Introscope, Dynatrace, HP Diagnostics) and Load Testing Tools (HPLoadrunner, JMeter, SOAPUI, MSVisual Studio)
• Ability to do instrumentation on the Performance Tests, perform detailed analysis, root cause identification and recommendations for performance improvements based from APM stats, DB AWR/ ADDM Reports, Unix Metrics and Server Logs
• Experienced in Project Management, Scrum Master and Business Analysis in the Agile-Scrum Framework
• Known as an open-minded ‘go-to’ person who contemplates on the big pictue, understand end-user needs and the need to liase with stakeholders
• Technically strong hands-on background with a very positive attitude and passion for excellence

AREAS OF EXPERTISE

• Test Plans/ Strategies
• Software Analysis/ testing techniques
• Estimation and Planning
• Risk analysis/ mitigation strategies
• Test results matrix analysis/ reporting
• Software Analysis/ testing techniques
• Estimation and Planning
• Risk analysis/ mitigation strategies
• Test results matrix analysis/ reporting
• Test Automation/ Tools
• Test process and improvements
• Functional Testing
• Performance Testing and Monitoring
• Scrum Master

TECHNICAL SKILLS

Platform: Windows, Linux, Unix, Virtual Desktop Interface, Mainframe, Redhat,Openstack Cloud, Apache Hadoop, AWS

Domains: Financial Services, Retail, OMS, Telecommunications (BSS/OSS), Aviation, Transportation

Architecture: Client/Server, Desktop, Web, Enterprise, SaaS, BSS/OSS, TelecomBilling-Charging, SAP, Siebel, Mainframe Z/OS

Languages: Java, C, C++, C#, .NET, SQL, Javacript, HTML, CSS, XML, Visual Basic, Python,Shell, Jquery

Methodologies: Agile, Scrum, Waterfall, DevOps, Continuous Integration

Testing Techniques: Acceptance (UAT), Regression, Functional, System Integration, Usability, Performance, Load, Stress, Black Box, Security, Automation, Failover

Testing Tools: HP Performance Center/Loadrunner, JMeter, HP Quick Test Pro, HP ALM, HP QC Microsoft Test Manager and Team Foundation Server (TFS), Visual Studio 2013, JIRA, AutoIT, SOAP UI, Selenium IDE, Bamboo, Jenkins

Databases/ Tools: MySQL, Oracle, MSAccess, Toad, AWR, ADDM

Performance Tools: AppDynamics, Dynatrace, CA Wily Monitoring, HP Sitescope, HP, Perfmon, Splunk, DB AWR/ ADDM Report

Protocols: TCP/IP, SSL, HTTP, SMTP, VoIP, SFTP, DNS

Project Management: Microsoft Project, Excel, Visio, Sharepoint, ClearQuest, Tortoise SVN

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

DevOps Lead/ Test Manager / Release Manager

Responsibilities:

• Handles the day-to-day QA operations of a 10 member team across 3 critical client projects in an onshore-offshore model
• Promotes methodologies such as TDD, ATDD and BDD to create repeatable re-usable processes
• Leading design of automation and performance frameworks (UI and API testing) consisting of functional libraries while adhering to coding standards
• Uses GEB/SPOCK, Selenium Web Driver, JMeter Frameworks and Continous Integration/ Continous Deployment using Jenkins
• Uses web/rest automation testing tools JMeter, SOAP UI, Postman
• Use of Application Performance Monitoring tools - Dynatrace, HP Perfmon, Kibana and Grafana
• Assists in planning, scheduling and implementing client testing projects in an Agile - Scrum, Kanban methodologies
• Monitors automation and performance projects and ensures that projects are completed on schedule and within budget
• Uses CI/CD tools TFS, Visual Studio and Visual Build, Octopus Deploy
• Develops performance and automation strategies that will enhance test execution, manual test coverage and the consistency of regression testing
• Evaluate current procedures and practices for accomplishing the assigned work functions objectives to develop and implement improved procedures and practices and to ensure compliance with required standards
• Collaborate with Business Project Managers, Technical Delivery Managers, Applications Development and Infrastructure managers to document, investigate and resolve quality issues
• Provide test progress report with metrics to project stakeholders.
• Recommend staffing requirements and updates to the resource forecast
• Keeps abreast of software industry “Best Practices” and trends and communicates new information to QA team.

Confidential, Fort Worth, TX

QA Architect

Responsibilities:

• Handles End to End Performance Testing and Engineering solutions to different FA Crew Technologies projects as part of IT Horizon PMO group
• Use of Test Management tools: HP Loadrunner, HP Performance Center, SOAP UI Pro, JMeter for Web UI and WebServices (REST and SOAP) Load Testing solutions
• Work with application SME and Project stakeholders in scoping Performance SLA’s and NFR to create a detailed Performance Approach and Plan for different release cycles
• Detailed Performance Analysis and Load Profiling using APM tools: Dynatrace, HP Sitescope, VisualVM, GC Heap Analysis (GC Easy and Dynatrace Heap Dump), Thread Analysis (Catalina AppServer Logs), UNIX/LINUX Performance commands
• Understanding of the Java/J2EE technology stack, web technologies, experience with Unix/Linux, JDBC, relational databases, knowledge of queue technologies such as MQ/JMS
• Conducts JAVA/ SQL Tuning Recommendations for Performance Enhancements
• Participate in performance test requirements reviews
• Direct root cause analysis of issues and clearly communicate findings to QA and project management leadership

Confidential, Los Angeles, CA

Test Manager

Responsibilities:

• Handled multiple Performance and Automation Projects at the same time (5 critical projects) and leads a team of offshore Testers acting as an SME and Coordinator for Performance Activites
• Leading QA Review and QA Audit activities every Agile Iteration to ensure correct process and Testing Methods are in place and being followed
• Extensive use of HP Tools for Performance Testing (HP ALM, HP Performance Center 12.5, HP Loadrunner 12.5, HP Sitescope, HP Perfmon) for end to end Performance solution (Scripting, Execution, Analysis)
• Used memory/cpu profilers and performance monitoring tools (Dynatrace, Splunk, Wily Introscope, CA Explain Plan for DB2, iSTROBE for Mainframe)
• Regression Test Automation Lead for major SAAS Web projects (MyAccount and Envoy): which are the two main web applications of Confidential
• Responsible for Automation Framework Design and Scripting strategy using HP ALM and HP UFT 12.5 using VB Script (Descriptive Programming)
• Use of HP ALM/QC for Test Management solutions

Confidential

Sr. Test Lead

Responsibilities:

• Handled multiple ECOMMERCE/Retail/ ERP/ OMS Performance Projects (4 critical projects) and leads a team of offshore Testers acting as an SME and Coordinator for E2E Performance Activites
• Coordinates and facilitates triage calls and log defects in HP ALM/ QC
• Worked with multiple stake holders and business units in orchestrating performance tests and identifying bottlenecks
• Facilitate in planning, estimation of performance test team activities, manage test preparation and test execution tasks, ensuring they are completed on time
• Identified performance bottlenecks, identifying memory leaks, scalability issues
• Created and executed performance evaluation and improvement/remediation plans for web/client server based applications
• Used load generating tools (HP Loadrunner, SOAP UI), memory/cpu profilers and performance monitoring and profiling tools (AppDynamics, Dynatrace, Splunk, UNIX Shell, DB AWR and ADDM Reports, Wily Introscope)
• Extensively used HP Loadrunner 12.5 in creating Test Scripts for different protocols within the project scope (Web/HTML, Java, Oracle NCA, JMS, Webservices)
• Detailed Testing in Webservices (SOAP/ REST) using SOAP UI, HP UFT and HP Loadrunner

Confidential, Bellevue, WA

System Integrator (SAP QA Lead)

Responsibilities:

• Deployed in TMobile’s Uprising Project which is the biggest architecture upgrade for its system utilizing Confidential ’s Customer Experience and Billing Solutions for its 60 million subscribers
• SAP QA Lead handling Performance and Automation of CRM 7.0 system and Ericssons proprietary BSCS using HP UFT, Loadrunner and SOAPUI
• Worked closely with Solutions Architect to understand customer requirements and specifications and translate those needs into verification and/or implementation deliverables in order to deliver a solution to meet customer expectations
• Provided customer support throughout the implementation process on existing solutions
• Drive business with the customer by finding new Service Layer opportunities based on expanding existing solutions as well as creating new ones
• Use of Load Profiling tools to identify Performance bottlenecks and recommend tuning activities (Dynatrace, AppDynamics, Splunk, NMON, DB AWR and ADDM Reports)