SUMMARY

• Experienced IT Professional with strong computer, analytical, communication, troubleshooting, management and interpersonal skills.
• Experience in all aspects of IT work including; Management, Project Management, Release Management, Systems/Business Analysis and Design, Architecture, Scrum Master, DevOps, Sales Force Administration, Development, Compliance, Database, Training, End User Support.

TECHNICAL SKILLS

Software: SalesForce, HP Quality Center, Erwin Data Modeler, MS; Visio, SharePoint, Project, SQL Server Management Studio, Front Page, Access, Excel, Power Point, Word, Outlook, Visual Studio.Net, Visual Source Safe, AHLTA, CHCS, ICDB, Teradata SQL Assistant, Remedy, Documentum, Crystal Reports, ER Studio, Star Team, Install Shield, SAP Business Objects, Oracle Enterprise Manager, TOAD for Oracle, Rapidus, Unica, Version 1, Informatica, Clarity, JIRA, Jenkins, Git, Request Tracker (RT), Weblogic, Websphere, AWS, Service Now.

Databases: MS Access, Oracle; 7, 8, 10, 11G, 12, MS SQL Server; 7, 2000, 2005, 2008, 2012. 2016, Teradata, MySQL

Programing Languages: Visual Basic, SQL, JavaScript, .net, C++, C#, Java, Python, Scratch, Shell, Swift

Operating System: MS Windows (NT, 2000, XP, Vista, 7, 8, 10), Novell NetWare. Linux, Android, iOS

PROFESSIONAL EXPERIENCE

Confidential

Release Manager

Responsibilities:

• Working for Confidential on assignment with the Veterans Administration as a Release Manager.
• Working remotely for the OI&T Enterprise Program Management Office (EPMO) of the VA Office of Information Technology on the Release Management Team.
• Responsible for; Build, Release and Sustainment Management support for Health Benefits, Enterprise and Corporate applications. Activities and responsibilities include but are not limited to
• The implementation of weekly and monthly application updates and releases for over 39 applications including several that are mission critical, Acting as the Single point of resolution authority for go/no - go response during application release issues/work stoppage, Real-time monitoring application performance and integrity, Troubleshoot application issues and coordinating with application admins to implement fix action for on-the-spot restoration of service, Initiate and respond to High Priority Incident (HPI) situations with the emergency response team(s), Tracks situation and follows through to manage and coordinate resolution, Shift single point of contact for problem resolution of issues with applications.

Confidential

Scrum Master/Team Lead/SalesForce Admin

Responsibilities:

• Worked for Confidential on assignment with Accenture Federal. Worked with Global team in support of the USPS heading a development team as a Team Lead and Scrum Master developing an interface between SalesForce and the USPS Data Warehouse as part of a larger development effort.
• Responsibilities include; Attending daily and weekly project meetings, Running daily Stand Up meetings, ensuring team members had all required security clearances and accesses, reviewing stories making certain they are clear and complete, assigning work efforts to team members, keeping project and team efforts on schedule, updating PM and management on team status, providing access to SalesForce, Setting up SalesForce platform, worked closely with the remote Project Managers, other Scrum Masters and other development teams to insure that all work is completed in a timely fashion and any issues are resolved as efficiently and quickly as possible. Work additional special projects and assignments as needed.

Confidential

Release Manager

Responsibilities:

• Worked for Confidential on assignment with Accenture Federal. Worked with their Environmental Management team. Managed two teams of Release Engineers. Responsible for assuring daily, weekly and monthly code releases were completed accurately and on schedule.
• This includes; Making sure release was added to release calendar, Preparing release scripts, setting up and maintaining environments and databases, securing all necessary approvals as well as troubleshooting problems associated with the releases and environments for the PTR, SASP, and eSAS projects. Work closely with the remote Project Managers and teams for the 3 projects the SA team is responsible for in a DevOps environment to insure that all work is completed in a timely and accurate fashion and any issues are resolved as efficiently and quickly as possible. Work additional special projects and assignments as needed.

Confidential

System Architect/Senior Systems Analyst

Responsibilities:

• Worked for Confidential on assignment with Confidential Bank on their EDA (Enterprise Data Architecture) team out of Charlotte NC as a Senior Business Analyst, and System Architect.
• Worked remotely from home in San Antonio TX area with occasional travel to Charlotte and Minneapolis offices as needed. Worked with a team developing an Enterprise Product Catalog (EPC) as a Senior Systems Analyst and Systems Architect.
• Responsible for; gathering and documenting requirements, running user workshops, securing sign offs from user community and EDA management, working with development, QA and Release teams to assure resources are available in a timely fashion, developing timelines, helping secure sizing from development team, sign offs from QA teams, Preparing weekly releases including release scripts, providing weekly updates to senior management, designing and engineering front end user interface and back end architecture, making sure architecture meets Confidential security standards as well as fits in with the overall EDA architecture and vision.