SUMMARY

• Agile transformation and support professional.
• Resourceful & detail oriented Agile Certified Scrum Master with over three (3) year experience working with software development teams to embrace an Agile mindset in reducing time to market and increasing product value.
• Strong commitment to superior client service, satisfaction and overall company growth. Passionate about Agile methodologies; Scrum, SAFe, Kanban and XP with expertise in using several Agile project management tools like JIRA/Confluence and Visual Studio.
• Great listener, talented at strengthening relationships across functions for consensus and collaborative product delivery. Experienced in all phases of the Application Lifecycle Management.
• A committed team player with excellent facilitation and conflict resolution skills.
• Proven ability to motivate, guide, train, and improve cohesion of project team members to ensure high quality deliverables.
• Strong Problem-solving skills, excellent communication skills and a superb ability to multi-task and ability to work in a multi -cultural environment and break cultural barriers.
• Excellent experience with several Agile frameworks like Scrum, Kanban, Scrumban, XP and SAFe.
• Mentored and coached the team in understanding and the application of the Scrum and Kanban practices.
• Proven ability to sustain high performing teams by removing impediments, fostering self-organization and high team morale.
• Technical proficiency to effectively facilitate team discussions and business value prioritization.
• Committed Lean Agile thinker, with a proven ability at driving and motivating the adoption of scrum rules, removing impediments, fostering self-management and empowering teams.
• Served as a Scrum Master within multiple scrum teams, facilitating the transition from Waterfall methodology into Agile methodologies.
• Experienced in all phases of the Software Development Life Cycle (SDLC).
• Strong ability/knowledge to work with both experienced and new agile teams, and to facilitate multiple teams simultaneously.
• Successfully supported teams with high dependencies and ascertained high quality and timely releases.
• Result driven Servant Leader with a focus on facilitating and coaching self- organized teams, in effective and efficient deliverables.
• Analytical, enthusiastic and innovative Scrum master, and Risk Manager with over Twelve (12) years of Risk management, Anti Money Laundering and compliance in the Credit Card Industry.

TECHNICAL SKILLS

Frameworks & Methodologies: Agile, Scrum, Kanban, XP, SAFe.

Tools: JIRA, Confluence, Zoom, Visual Studio, Rally.

Office Tools: MS Word, Excel, HTML, Adobe, SharePoint & PowerPoint SDLC

PROFESSIONAL EXPERIENCE

Agile/Scrum Practitioner

Confidential, PA

Responsibilities:

• Lead Scrum teams to deliver the highest business value by identifying and managing dependencies to minimize impediments, monitoring impact of unplanned work and establishing scrum of scrum sessions for cross-domain dependencies.
• Leverages Agile coaching techniques for continual improvement.
• Facilitates Sprint planning, daily Scrums, retrospectives, stakeholder meetings and software demonstrations for both co-located and offshore team members.
• Works closely with product owner in backlog refinement and continuous delivery of features.
• Tracks and manages burndown metrics, velocity and task breakdown.
• Runs a weekly Scrum Master Community of Practice touchpoint to discuss best practices for teams.
• Support efficiency measures executed through application of lean thinking, such as reduced cycle times, limiting work in progress, reduced batch size, understanding of flow, identification of waste/inefficiencies and post-mortem effort.
• Participates in coaching activities across cross-functional internal and external teams on Agile and DevOps practices and principle and participate in Daily Stand-up, Sprint Planning, Backlog Grooming, Retrospectives and assist with prioritizing backlog, reducing technical debt, and pursuing Agile Fluency.
• Supports Client Workshops focused on Agile and DevOps Journeys with a goal for Client to adopt capabilities related to build, deploy, package and release automation within CI/CD, including environment and cloud-based forms of automation.
• Understands the tools landscape to leverage the right tools to address the gaps and build the capabilities required by Engineering, IT and Test Teams to adopt modern delivery techniques.

Scrum Master

Confidential, MD

Responsibilities:

• Facilitated discussions, decision making and conflict resolution.
• Engaged multiple roles and stakeholders in critical discussion and building consensus.
• Assisted with internal and external communication, improving transparency, and radiating information.
• Supported and educated the Product Owner on how to meet their objectives through scrum, especially with respect to grooming and maintaining the product backlog.
• Facilitated team continual grooming sessions, release and sprint planning.
• Organized and facilitates team Retrospective for continual improvement and team growth.
• Ensures healthy team backlog, burn down charts, sustained velocity and equitable capacity.
• Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
• Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks)
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Worked with product owners to prioritize and validate User Stories
• Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.
• Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Communicated the progress to senior management thru 'Burndown Charts'. Monitored the Quality through metrics and mentored team thru the project management processes.

Scrum Master

Confidential, Maryland

Responsibilities:

• Assisted internal and external communication, improving transparency, and radiating information
• Participated in establishing and providing the vision for the team and gaining consensus on goals and establishing Epic acceptance criteria.
• Served as Scrum Master for the team and ensured team maintained focus on quality and continuous delivery.
• Actively participated in scrum of scrum meetings with Release Train Engineer.
• Encouraged self-organization and ensured team members took lead in removing issues whenever possible.
• Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution
• Assisted internal and external communication, improving transparency, and radiating information
• Collaborated with the Product Owner in grooming and maintaining the product backlog.
• Ensured team maintained focus on quality and continuous delivery. Encouraged self-organization so that team could resolve impediments where necessary.