SUMMARY

• With over 25 years of combined technical leadership and engagement management, my focus has been driving project success and ensure delivery of products and services. I have been responsible for multiple internal and external customer engagements with team sizes of 10 to 15 individuals.
• Total aggregate team size combined ranging from 100 to 150 individuals.
• I was able to achieve accelerated development of automation or robotic process automation products by offering technical development mentoring and training to both onshore and offshore teams.
• The above achievements are attributed to considerable experience in design and development of applications, integrations and automation. With extensive finance and process knowledge, I have been able to design automations that are robust and comprehensive.
• Designed and Built Robots for Health Care Organization in Asset and Project Management.
• Designed and Built Robots for HR and Policy Renewal for Three Large Insurance Organizations.
• Designed and Built Robots for Reset Online Accounts, Credit Audits, Loan Servicing, ACH and Wire Processing for Three of large Banks.
• Designed and Built Robots for Purchasing and Invoicing for two well - known Financial firm.
• Designed and Built Robots for Inventory Management, Financial Reporting, Purchasing and Invoicing for clients in energy sector and manufacturing.
• Build COe Structure and Organization, including build framework and guidance for the program.
• Creates and executes design and development plan; ability to meet changing needs of the client while delivering technically sound services.
• Review of team contributions, address issues as required, and provide direction as needed.
• Participated in team in development of AI technology of Voice Response System for SAIC during engagement in year 2000.
• Architected, Developed Automation of ADT Design Objects to Create Estimate in Estimating tool. Once Project is won; the same automation created project and WBS structure with budgeted revenue and expenses derived from ADT and Estimate Software. Immediately after budget creation, purchase orders are created from estimate derived vendors. Organization and I received 2005 Technology Innovation award for this achievement.

TECHNICAL SKILLS

Databases: SQL 6.x - 2017, MS Access, Oracle 8i and 11.

Reporting Tools: PeopleSoft SQR, Crystal Reports, ProBusiness R&R Report Writer.

Data Warehousing/Mart Tools: Cognos, Access, Crystal Reports, FRX.

Remote Connection App: Citrix, Terminal Services.

ERP: People Soft, Oracle Financial and eBusiness Suite, Microsoft Dynamics SL, Microsoft Dynamics GP, Sage/Best Enterprise, WinEstimator, Softrax, and Best Fixed Asset.

CRM: Goldmine, Vantive, Siebel.

Project Management: Prolog, Clarity, ChangePoint, Microsoft Project Server.

Development Tools: Visual Studio 2003 - 2017

Other Software: Lotus Notes, Lotus 1 2 3.

Case and Data Modeling Tools: Visio, Erwin.

Replication Software: Golden Gate, Microsoft SQL replication.

PROFESSIONAL EXPERIENCE

Confidential

Senior Solutions Director

Responsibilities:

• Responsible Developing COE Framework for RPA Program and to manage design and creation of Solutions for DKP’s Processes; utilizing Confidential Tool.
• Working with onshore and offshore team. Design Robotic Technical Framework. Interact with Project Stakeholders, Provide expertise in RPA implementation and training.

Confidential

RPA Customer OnBoarding Manager

Responsibilities:

• Manage all engagement for new client’s engagement as well as Complex upgrades.
• Maintain internal and external schedules of team member and automation.
• Management of over 10 - 20 engagements at any given time, with an average of 15 team member per engagement. Organize current process and documents to Manage Client Engagements.
• Manage RPA Team, Manage Client Expectation, Interact with Client’s Project Stakeholders, Provide expertise in RPA implementation and training. Support existing clients. Develop Robotic Automation Tasks.

Confidential

Engagement Lead - Architect

Responsibilities:

• Manage RPA Team, Manage Client Expectation, Interact with Client’s Project Stakeholders, Provide expertise in RPA implementation and training.
• Support existing clients. Develop Robotic Automation Tasks, while mentor team members by providing training and one of one guidance.

Confidential

Sr. Consultant - Architect

Responsibilities:

• Develop Robotic Architecture Design
• Assist with infrastructure Design
• Assist Customers with Onsite Robotic Design Session
• Perform Training for Beginners to Advanced Users on Robotic Automation Tools and Concept.
• Provide Expertise in Robotic Process Automation
• Conduct Security Design Sessions
• Manage Customer Implementation Project
• Train Partners and Customers
• Build Automation
• Code Review of Client Bots Developed

Confidential

Technical Project Manager

Responsibilities:

• Determine and document current processes
• Define current Systems; Define current workflow
• Advise on best practices
• In corporate current process and best practice
• Design to be system
• Create Function Requirements; Create Technical Requirements
• Create and Manage Project Plan
• Select appropriate Software or Module
• Prepare RFI, RFP.
• Schedule and Manage Vendor Demonstration
• Design Integration and Create Development Plan
• Design Data Migration and Create Project, Work Plan
• Create Implementation Plan