SUMMARY

• Positive, energetic, influential SAFe 4.6 Program Consultant (SPC), Release Train Engineer (RTE), Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), and Sr. Project and Program Manager. I’m known for transforming, leading and coaching teams in Agile and SAFe frameworks; creating an Agile culture and mindset; and building innovating, self - organizing, high performing teams and organizations.
• I’m passionate about utilizing Lean-Agile principles to influence and collaborate with executive leadership, product management, stakeholders, and customers to develop vision, create alignment, and enhance the flow of high priority, high quality value to clients at a predictable, sustainable pace.
• Dedicated servant-leader, coach, mentor, trainer and team leader with infectious “Can Do ” attitude; establishes collaborative, transparent, Agile culture/mindset and empowered, high-performing, self-organizing, innovative teams.
• Proven leader and change agent for enterprise and organizational Agile and SAFe transformations.
• Fervent evangelist of the Agile Manifesto and Lean-Agile, SAFe, and DevOps principles and values.
• Expertise collaborating with leadership, business owners, product development, stakeholders, program management, and project teams to identify, develop, manage, and deliver value streams, epics, ARTs, roadmaps, features, and user stories.
• High emotional intelligence with excellent communication, mediation, negotiation, and conflict resolution skills.

PROFESSIONAL EXPERIENCE

RELEASE TRAIN ENGINEER / AGILE COACH

Confidential, Boulder, CO

Responsibilities:

• Influential and courageous organizational Agile and Safe transformation change agent as Release Train Engineer for Cyber Security company providing award winning, next generation security incident and event management (SIEM). Implemented Lean-Agile Principles, established Agile Culture and Mindset, provided Coaching and Mentoring, conducted Training, and collaborated with executive leadership, product management, and stakeholders to establish Organizational Alignment and Focus.
• Quickly established SAFe framework leading to successful initial Program Increments (PIs).
• Facilitated all ART activities, including PI planning, System Demos, and I&As.
• Agile Coach for Shared Services and Scrum teams.
• Created LACE and CoPs to facilitate Lean-Agile mindset and culture among change agents.

SCRUM MASTER / AGILE COACH / PRODUCT OWNER

Confidential, Denver, CO

Responsibilities:

• Sole lead of organizational Agile transformation for distributed development teams chartered to build, deploy, maintain, and enhance full service, web-based customer portal, providing case management; customized reporting, analytics and dashboards; and customized integrations to ServiceNow incident management system in support of multi-million dollar Managed Security Services (MSS) program for a Cyber Security industry leader.
• Quickly established Agile and SAFe frameworks utilizing SAFe, Scrum, Kanban, DevOps, CI/CD principles and values. Facilitated Value Stream, Epic and Feature identification and PI planning and execution.
• Product Owner and Scrum Master for defect remediation and feature enhancements to ensure excellence in product definition, design, delivery, validation, and stakeholder satisfaction of existing products and services.
• Utilized JIRA, Confluence, Hipchat, Slack, video conferencing and Lean methods to enhance internal and external processes, responsibilities, and communication; transparency; and rebuild, maintain and enhance stakeholder trust.
• Implemented Lean-Agile principles to reduce 400+ story backlog by 75% in three PIs.

SCRUM MASTER / AGILE COACH

Confidential, CO

Responsibilities:

• Leader of development teams located in the US, India, and Sri Lanka, delivering next generation Data Analytics as well as API governance, services, and tools in support of multi-million dollar digital, interactive learning applications program. Quickly repaired and maintained strong, trusting relationships with Product Development and technical leadership that had been historically dysfunctional.
• Steadily transformed historically struggling, non-delivering Data Analytics teams into a predictable, value-focused, sustainable, high performing teams supporting multiple Pearson products by implementing Safe, Lean-Agile, Scrum, and Kanban values and principles. Increased epic and feature value flow by 40% in two PIs.
• Completely overhauled portfolio, program, and product backlogs through collaboration with business owners and product management; created roadmaps, visual indicators, and metrics to establish predictability, accountability, and re-establish trust.

SCRUM MASTER / AGILE COACH / SR. TECHNICAL TEST PROJECT MANAGER

Confidential, Denver, CO

Responsibilities:

• Sole Agile Coach and Scrum Master of organizational Agile transformation for development and test teams located in the US and Ukraine in support of multi-million-dollar program of next generation Satellite Communication systems.
• Quickly established Agile culture and mindset, Scrum and Kanban values and principles; facilitated re-prioritization of product backlogs and rewrite of all acceptance criteria and story estimates; implemented definitions of ready and done; created representation of processes and practices in JIRA; rebuilt fractured relationship between development and end users; and increased delivery velocity by more than 50% in less than 6 months.
• As Test Project Manager, ensured consumer readiness of complex software and hardware products. Developed and managed test requirements and acceptance criteria; conducted test strategy, planning and execution; and documented, triaged, prioritized, and coordinated resolution of defects with development teams via Lean-Agile and Kanban practices.

SR. PROJECT MANAGER (CONTRACT)

Confidential, Denver, CO

Responsibilities:

• Successfully managed in-house and remote third-party vendor development and test teams supporting program delivering bi-annual certification releases, monthly software enhancements and regular defect remediation implementations for Credit Card processor.
• Quickly established command and control, provided stability and unity, and increased productivity for high priority/visibility project with history of extreme schedule, quality, and vendor management issues by implementing communication, documentation, and project control and execution best practices.
• Created a collaborative, cohesive, high-performing project team environment where an "us versus them" dysfunctional culture had previously been the primary detriment to delivery and predictability.

SR. PROJECT MANAGER (CONTRACT)

Confidential, Denver, CO

Responsibilities:

• Leader of software teams delivering enhancement releases, infrastructure upgrades, system integration efforts, and defect remediation releases for a robust Corporate Travel Agent SaaS application.
• Conducted triage for and managed development, test, and implementation of critical maintenance and production issues utilizing offshore development teams.
• Managed portfolio of high priority/visibility BI initiatives to expedite customer conversion rate to new platform.