SUMMARY

• Strong experience working in all stages of the project life cycle (initiation, planning, execution, closure)
• Strong experience working in all stages of software development life cycle (planning, designing, developing, testing, and maintenance)
• Experience in creating short & long - term project plans, priorities, and objectives.
• Experience with software validation in methodologies like Waterfall, DevOps and Agile/Scrum.
• Experience working with Health, Non-Profit, Media & E-commerce domains.
• Ability to understand business requirements, use cases, user stories and estimate for delivery commitments.
• Experience with communicating & interacting with customers/stakeholders, giving walkthroughs & constructively working alongside team members to solve identified project issues.
• Experience with Manual testing, automation and performance testing.
• Experience on process framework implementation and cross-functional team management.
• Experienced on multi-stakeholder project management and implementation, organizational strategy and program operations, and budget process design and management.
• Proficiency in Public Speaking & communicating with both technical and non-technical project members.
• Experience analyzing technical documents such business requirements, functional requirements, database design representations, data and systems flow diagrams.
• Experience with various stages software QA testing (STLC) such as requirements analysis, test planning, Black Box Testing, White Box testing, Performance, Stress and Load testing, UAT, regression, reporting and root cause analysis.
• Strong project, and defects reporting, tracking/monitoring skills - Project Life Cycle and Bug Life Cycle.
• Experience in JIRA, MS Projects, Rally, SharePoint, HP LoadRunner, Box, QTP/UFT, Selenium Firebug and other open source tools.
• Excellent analytical, problem-solving, communication and interpersonal skills.
• Experience in Data validation and different types of RDBMS like Oracle, SQL Server and IBM DB2
• Experience preparing and executing test plans, test suites, test cases, test scenarios, test scripts, test data, test matrix, and defect reports.
• Experience with test automation and test automation frameworks.
• Experience in testing apps and web applications in mobile devices
• Experience using reporting, workflow design, release management, project management and test management tools.
• Familiar with web technologies, web applications and content management systems.
• Familiar with Java, .net, API, and cloud (SaaS) based applications.
• Skilled in building excellent rapport across stakeholders and fostering productive relationships among stakeholders
• Ability to set priorities and multi-task in a fast-paced environment and work independently with minimal supervision.
• Ability to work under pressure and in high stress situations with a calm demeanor

TECHNICAL SKILLS

Operating System: Windows 10/8/7/Vista/XP/98, Windows Server 2003, Linux, MacOS

Web Language: HTML/XHTML, DHTML, Java, Visual Basic, ASP, JSP, CSS, XML, .Net, C, C+

Microsoft Office: MS Project, Excel, Word, Outlook, PowerPoint, Microsoft Teams, SharePoint and Visio.

Server RDBMS: Oracle, MS SQL Server, DB2

Scripting: TSL, VBScript, Java script, SQL, PL/SQL, C#

Web & APP Servers: Websphere 5.1, Weblogic 5.3, IIS, JBOSS, Tomcat, FTP

Software: Powershell, Linux Terminal, Solara Ignite, Graphite, VSS, VMware vSphere, Wiki

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Project Manager

Responsibilities:

• Met with project sponsor and key stakeholders to understand business problems and opportunities in the context of the requirements and recommended solutions that enabled the organization to achieve its goals.
• Managed multiple cross-functional projects for Confidential simultaneously.
• Used Microsoft Projects and Office to create project plan, project overview document, and communications plan from project requirements, technical specifications, and user stories.
• Shared documents with relevant stakeholders and project team to ensure understanding of scope and goals projects.
• Managed multi-phase VMware Horizon and Vcenter upgrade for Confidential Corporate and its divisions (Warner Brothers, HBO and Turner Broadcasting).
• Coordinated software upgrades between US offices and global offices, for over 7000 employees.
• Managed and led weekly meetings to discuss project status, challenges and workout resolutions between VP and team members.
• Integrated new Human Resources vendors and with Confidential . In addition, worked with existing vendors ensuring cancellation of contractual services and dataflows.
• Decommission Internal tax applications and tools that will no longer be used in development, staging and production environments.
• Integrated the internal Confidential Corporate Tax environment to the AT&T Corp Tax environment for seamless data exchange and application functionality, and reporting.
• Managed project tasks between onsite members, offshore members, external teams and vendors.
• Monitored project work progress, individual team member progress, and team morale, making sure all were satisfactory or above.
• Created multiple project documentation and artifacts. For example, weekly project status report, meeting agendas, and monthly reports for CIO review.
• Also managed company-wide virtual machine vulnerability scan and response project.
• Planned and managed effort to reduce vulnerabilities in custom VM environment by 90% across divisions.
• Created plan for autonomous vulnerability scanning, monitoring and incident response based on vulnerability severity and priority.
• Created and shared weekly vulnerability status reports and action progress.
• Communicated using different tools such as emails, face to face meetings and used other internal tools to communicate with different teams about project purpose and timeline.
• Created risk mitigation plan and reviewed with different team leaders incase rollback was needed.
• Led weekly status review meetings with architects and supervisors on project status, any issues that arose and to obtain feedback.
• Created weekly status reports for project and submitted them to Chief Information Officer for review.
• Met with supervisors and relevant project members to discuss project status and other project related topics.
• Created and submitted project summary report summarizing project goals, milestones achieved timeline summary, and project outcome to the Office of the CIO.

Confidential, New York, NY

Project Manager

Responsibilities:

• Met with project sponsor and stakeholders to understand project goal and requirements.
• Reviewed projected requests to determine goals, time frames, funding limitations, procedures for completion, staffing requirements and allotment of resources.
• Created and shared project overview statement, project plan, and communications plan ensuring stakeholders and project team members agreed on project plan and activities.
• Built detailed project work breakdown structure (WBS) that organizes and defines project work scope, identifies project tasks, dependencies, resource requirements, costs, and critical path activity, risks and risk mitigation strategies.
• Coordinated use of internal resources required by project team members for successful execution of projects.
• Led, coordinated and facilitated project status review meetings and daily stand-up meetings with core project team members, key stakeholders.
• Established and configured performance test environment using VMware vSphere on windows servers.
• Used Microsoft CRM to maintain relationships with customers and vendors.
• Designed and developed Test Plan, Test Cases, Test Scripts and performed testing on the entire Application to ensure delivery of functional, high quality systems that solved critical business problems.
• Managed and maintained Project Plans to track all tasks and deliverables and publish status reports, executive briefings, meeting minutes and other collaboration tools to effectively communicate project activity.
• Created plan to develop and implement new efficient order management system that was also compatible with merchant service provider standards.
• Recorded defects and issues using JIRA. Followed up on defects and re-tested to ensure functionality worked as expected.
• Managed changes in project scope, schedule and cost during Execution phase.
• Participated in the production release control process to ensure that solutions meet business requirements.
• Ensured project documents are complete, current, and stored appropriately per organizational guidelines.
• Developed usage documentation, on-line help, training materials and quick reference guides.

Confidential, New York, NY

Project Management Coordinator

Responsibilities:

• Involved with all stages of the project life cycle from Initiation to Closure.
• Identified, Analyzed and translated Product Owner needs into requirements. Organized them into workable projects, sprint stories, milestones, and tasks.
• Defined project scope, goals and deliverables that support business requirements in collaboration with senior management and stakeholders.
• Cooperated with product owners, stakeholders, and team members to create new agile User Story production model.
• Set up production and test environments using VMware vCenter & vSphere for different project teams.
• Collected & analyzed graphs/reports from vSphere, Windows Performance and worked with database team, engineers to resolve issues and optimize system’s performance.
• Analyzed relevant project documents, interviewed stakeholders and met with product owners to develop a detailed project plan to implement, monitor and track progress.
• Used tools like Microsoft Projects and Rally to estimate schedule, identify participants, resources and create budget required to achieve project goal.
• Met with product owners and project team for backlog grooming meetings and sprint planning sessions. Executed point estimation on User Stories.
• Served as a communications hub among product owners, stakeholders, and the project team. Also maintained open and timely communication with senior executives and managers.
• Collaborated with cross-functional team members to ensure accuracy of project tasks, on-time completion, and drive resolution of issues and constraints.
• Utilized Rally software to coordinate daily standup meetings, update agile task boards, monitored burn down charts, and sent project progress/status reports product owners and stakeholders.
• Tracked project progress against detailed project plans including schedules, technical and business requirements, cost estimates, resource plans, communication plans, risk mitigation plans, and issue resolutions.
• Simultaneously managed multiple cross-functional projects, acting as coordinator for a range of stakeholders to ensure each received their deliverables on time and met specifications.
• Led the testing effort across multiple complex platforms and programs.
• Developed Test cases and held test case review meeting with the team to ensure 100% test coverage.
• Proactively managed potential risks and defined contingency and mitigation strategies during project execution. Always informed product owners and stakeholders of proposed change requests and issues that may affect the schedule, budget, or quality.
• Executed Test cases, acceptance criteria, test conditions, recorded defects and shared test results with developers and product team.
• Ensured test suites were up to date with effective test scenarios matching the features and functionality of production systems.
• Demoed new features and changes to sponsors, key stakeholders and users.
• Participated in the production release control process to ensure that solutions meet business requirements.
• Coordinated User Acceptance Testing and documented any feedback or concerns which needed to be addressed in the future release.
• Created training documentation, usage guidelines, and led training sessions making sure users were comfortable with changes made and addressed question/concerns.
• Created and maintained workflows and business process documentations for complex platforms using Microsoft Office and open source tools.
• Listened attentively to team feedback at sprint retrospective meetings. Gave feedback that enhanced work productivity.
• Managed change control process to update production environment with approved changes and updates.

Confidential, Albany, NY

Software QA Engineer

Responsibilities:

• Participated in system Specification Meetings, Design Reviews, Requirement Analysis and the preparation of the Test Plan outlining the scope of the project.
• Gathered system requirements, planned for testing new functionality, and identified requirements for queries, reports and producing metrics associated with test execution and defect tracking.
• Coordinated with project manager to create project schedules and milestones. Updated higher management on project status.
• Assisted BA in communicating identified issues, changes in project scope & proposed resolutions/contingency plans with project stakeholders.
• Managed the Requirement Traceability Matrix (RTM) between requirements and test cases.
• Involved in Functional, Smoke, Integration, System, Performance Testing and Regression testing for each build of the application.
• Designed and developed Test Plan, Test Cases, Test Scripts and performed manual & automation testing on the entire application.
• Reviewed project plans & various deliverable documents with BA to identify missing gaps/risks.
• Independently managed offshore team testing efforts on a daily basis & helped resolve issues that arose during testing.
• Executed various types of testing to ensure application was complied with project acceptance criteria and supported application after release
• Collected and reported test results through various metrics using various tools and communicating to key stakeholders on a regular basis.
• Performed Smoke testing, Functional and Regression testing using Selenium.
• Checked database to determine successful transaction of test data from the application by establishing connectivity using SQL commands.
• Coordinated testing efforts with teammates and User Acceptance Test (UAT) with business users
• Tested whether different modules are properly integrated or not.
• Validated that user expectations are achieved during the testing process.
• Assisted QA Lead in maintaining test suites.

Confidential, New York, NY

Software QA Engineer

Responsibilities:

• Responsible for writing, monitoring, executing and evaluating application tests with industry standard testing tools and scripting languages
• Worked side by side with development teams to facilitate the tracking of bugs and enhancements
• Verified features and functionality on the application using Manual and automation testing methods.
• Worked with Product owner, Business analyst, tech lead, developers, DBAs, scrum master and release engineers.
• Understand business requirements and review software documentation to ensure technical accuracy, compliance, or completeness, with focus to mitigate risks.
• Prepared test plans, test cases, test scenarios, test data and test scripts with schedules & dependencies for functional, UI, integration, database, usability, and regression testing.
• Executed test cases and testing on latest tags and worked with developers to resolve issues before deadlines.
• Testing of individual web pages, modules, Silos, Portals and integration between them to Identify and Report defects based on business rules, logic, severity and priority
• Worked on End to End flow-testing across applications.
• Documented software issues/bugs and assisted developers with concise and detailed steps to reproduce of the problems found while performing manual functional, integration, and regression tests
• Worked with developers to plan automation scripts that are maintainable
• Performed Performance testing using HP LoadRunner.
• Used LR VuGen to develop performance-testing scripts with enhancement like Transactions points, Checkpoints, Parameterization, correlation (manual/auto) and rendezvous point.
• Used LR Controller and Load Generator to set up testing and monitor the testing during execution.
• Generated graphs/reports and worked with database team, engineers to resolve issues and optimize system’s performance.
• Performed database validations using SQL.
• Tested web applications for cross-browser, cross-platform compatibility using desktops, tablets, and smart phones.
• Worked with Development/Infrastructure to structure/ manage test environments
• Discuss results with Development/BA/users and appropriately prioritize bugs/ issues
• Collected and reported test results through various metrics reporting tools and communicating to key stakeholders on a regular basis.
• Maintained automated test scripts to meet release deliverables, project testing requirements and designing automation suites
• Participating in weekly meeting and discussing modification request with management team.
• Preparing regular Status Reports to communicate quality assurance activities to manager