SUMMARY

• Motivated and personable senior management professional with 10+ years of experience of project management and process improvement.
• Demonstrated history of defining business requirements, meeting project deliverables and executing project schedules on time.
• Results oriented, flexible and versatile with the ability to effectively perform under pressure while meeting tight deadlines.
• Excellent team - building skills with ability to practice inclusion in culturally diverse settings.
• Led the successful migration of about 700 financial workloads from PNC’s on-prem to AWS public cloud
• Deployed CloudFIT, a Digital Workplace application, used to monitor user productivity and operational performance
• Directed the Med Asset-Vizient onboarding program to ensure TSA-compliance of 1200 former Med Asset employees
• Setup multiple Project Management Offices and deployed applications to effectively manage projects, improve team collaboration, ensure portfolio consistency and efficiency in the execution of defined project deliverables.

AREAS OF EXPERTISE

• Project Management
• Technology Consulting
• Delivery Execution
• Program Management
• Cloud Migration
• Digital Transformation
• Risk Management
• Client Relationship Management
• Business Processes Transformation

TECHNICAL SKILLS

PMO Tools: MS Project JIRA Confluence CA Clarity Planview SharePoint TeamWorks Version One

Methodologies: ITIL Agile DevOps SCRUM SAFe Waterfall CMMI Six Sigma Iterative

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Principal Program Manager

Responsibilities:

• Lead the complex migration of KMPG’s agile and intelligent audit platform, CLARA, from on-prem to AWS
• Direct technical sessions to determine the main integration points between CLARA and other internal systems
• Partner with system integrator (SI) to replatform and rehost CLARA’s auditing sub-programs and databases
• Execute the Transformation Program, in an agile engagement model, to develop pre-defined program deliverables
• Partner with KTech senior leadership to execute migration roadmap and implement effective risk management strategies
• Provide periodic update on the Program’s financial, health and overall progress to KTech Senior Management

Confidential, Dallas, TX

Sr. Technical Program Manager

Responsibilities:

• Executed cloud migration program of over 700 financial workloads from PNC’s on-prem datacenter to the AWS cloud
• Implemented processes to upgrade and monitor legacy applications and deliver new cloud content to internal customers
• Deployed Digital Workplace monitoring tool, CloudFIT, to provide single-pane view of enterprise user performance
• Led process improvement project within Cyber Security division to strengthen customer account restoration
• Managed project budgets end to end including vendor payments, internal/external labor costs and software purchases
• Presented to CIO of Technology and capital committee for project budget change requests. As the IT project manager, responsibility is to own the project from start to finish including budgeting, scheduling, onboarding, invoicing, etc.
• Monitored and tracked project metrics and performed analysis against baseline requirements

Confidential, Dallas, TX

Sr. Technical Program Manager

Responsibilities:

• Managed end user conversion of 500 end users due a company divestiture to McAfee including laptop deployment, email cutover, printer installation and Intune mobile solution to meet TSA agreements.
• Coordinated efforts with external vendors, Senior Management and HR partners across the US, Europe and Asia
• Managed project budget end to end including vendor payments, internal/external labor costs and hardware purchases
• Lead reclamation of old equipment to meet TSA agreements.

Confidential, Dallas, TX

Sr. Technical Program Manager

Responsibilities:

• Managed end user conversion of 1200 end users due to MedAssets’ acquisition including laptop deployment, Office 360 deployment, email cutover, new phone hardware and reclamation of old equipment to meet TSA agreements.
• Managed warranty replacement program for hardware for local employees and updates to other IT teams
• Provide periodic update on the assigned projects’ financials, health and overall progress to Senior Management

Confidential, Fort Worth, TX

Sr. Project Manager/Release Manager

Responsibilities:

• Lead infrastructure buildouts of 3 new applications to the Cargo Hub platform in an agile engagement model
• Utilized the RSA Archer GRC platform to document all controls, risks and issues with internal and external auditors
• Leveraged RSA Archer GRC platform workflow to document risks, controls and issues for auditing purposes
• Managed the development of procedures, evidence and testing instruction for SOX and PCI compliance requirements

Confidential, Dallas, TX

Sr. Project Manager

Responsibilities:

• Released the financial and invoicing applications for use by the billing services and Finance teams
• Managed the migration of over 20 IT applications and web services from a legacy to new data center.
• Managed Quality Action Team (QAT) program to improve quality in the Network Fulfillment Center as a part of FedEx’s Quality Driven Management (QDM) initiative via workflow automation in the printing processes and customer delivery.
• Identified limitations in daily operations and redundancies in operating systems and created remediation plan to update workflow tools, related hardware, software and the deployment end to end process workflows.