IT Project Manager Resume

SUMMARY

Highly skilled IT Project Manager, specializing in Process Improvement, Risk Management, Change Management, and Vendor Management.
10+ Years’ Experience
30+ Successful Implementations
Budgets to $2.5M+

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

IT Project Manager / Program Manager

Confidential

Responsibilities:

Led projects between $25,000 - $2,000,000+.
Built and managed cross-functional teams of up to 25.
Effectively managed 3-5 concurrent projects.
Completed approximately 4.5 projects per year.
Brought reliability to billing by transitioning to a print vendor for the audit and compliance reporting based on PUC standards.
Implemented a MS Azure Cube that utilizes AMI collected data to predict energy peaks.
Boosted customer flexibility by implementing 2-way communication via SMS messaging. Also rolled out a mobile application with this project.
Upgraded the Storm Center application for the website.
Rescued a Meter Data Management System (MDMS) upgrade, which included working with a live test bed.
Elevated the PMO by replacing outdated MS Office forms with SharePoint Team Site Applications and standardizing the Microsoft Project Sites.
Managed migration effort of legacy customer data sources into one new database.
Led a series of back office technology upgrades.
Managed code upgrades on L+G smart meters.
Implemented a SAAS application to track employee volunteer efforts, and to accept online applications for the non-profit arm of the business.
Complete redesign of the data storage & retention strategy, which included:
Scoping and defining company rules on data retention by distilling best practices from a variety of sources
Set changes in motion to declutter the storage environment
Complete rip and replace of the existing backup environment from tape to digital

IT Project Manager

Confidential

Responsibilities:

Lead SharePoint migrations to the cloud for a variety of clients.
Client types included a local consulting company, a nationwide aerospace company, and 2 banks.
Kept the schedule and budget tight without delays or issues.

IT Project Manager

Confidential

Responsibilities:

Created the PMO for a start-up consulting company.
Identified and established PMO framework and templates based on the PMBOK standards.
Interviewed and hired 2 Project Managers, 1 Business Analysts and 1 Project Coordinator.

IT Project Manager

Confidential

Responsibilities:

Led projects between $50,000 - $2,500,000+.
Built and managed multi-functional teams of up to 15.
Effectively managed 2 large concurrent projects.
Managed the full spectrum of stakeholders including executives, engineers, vendors, testers and team members.
Successfully navigated encryption of personally identifiable information (PII) data communications between DBG and BofA.
Enhanced the American Airlines Rewards program for internal employees.

IT Project Manager

Confidential

Responsibilities:

Managed enterprise-wide, multi-million-dollar projects from initiation to completion.
Managed internal marketing efforts to educate internal customers on storage offerings, and IT PMO methodologies.
Designed and scripted the Storage Area Network (SAN) Team’s work management system.
Drove the Clariion Microcode upgrade.
Server and Storage Team liaison for Change Advisory Board (CAB) to identify and communicate conflicts related to IT implementations.
Assisted in the maturation of the Project Management Office (PMO).