TECHNICAL SKILLS

Telecom: TDM, VoIP, Ethernet, FE, Optical, Fiber SM/MM

Infrastructure: LAN/WAN, IDF/MDF build and clean up

Data center, Colocation, POP: Power Space audit, Cross connection, Rack and Stack

Cisco: Routers, Switches, remediation Image

Cisco: Wireless Controller Installation

Protocol: BGP, DMVPN, EIGRP, OSPF

Wireless: 3G/4G RavenX - Cradle Point, Heat Mapping, extenders

Fortinet: Firewall installation and configuration

Equipment: Nortel, Avaya, Juniper

Storage: EMC & Nimble

Retail: Testing of MPOS/POS

Microsoft: SharePoint, MS Project, MS Office, Project Scheduling

Financials: Forecasting, Quotation & Budgeting

PROFESSIONAL EXPERIENCE

Confidential

Sr. Network Construction Project Manager

Responsibilities:

• Chaired Phase2 IT real - estate infrastructure expansion of newly constructed R&D facilities. I.e. Labs, Power plants, warehouses locations along with consolidation of addition properties.
• Managed and developed Network requirements supporting R&D Scope, timelines, resourcing, schedules, budges and procurement.
• Collaborated with cross functional teams and vendors on respective requirements, issuing purchase orders, reviewing implementation plans, also hypercare/support activities.
• Contribute to overall design for Telecom, AV/VTC, Condeco, Polycom, Data Center augments, MDF upgrades, IDF buildouts and Security standards .
• Managed KPI’s, stakeholders expectations and CAB governance via effective communication planning, risk mitigation, disseminating information i.e. Room ready dates, IDF/Network ready dates, Vlan configurations and building occupancy dates.

Confidential, San Francisco

Global Program Manager

Responsibilities:

• Technically-oriented individual with a well-rounded telecom business background dedicated to driving fiber, peering and other shared backhaul infrastructure deployments domestically, also in emerging markets (SSA, APAC and LATAM).
• Support the full lifecycle of datacenter and infrastructure network refresh and deployments projects from proof of concept, Requirements gathering, initiation, execution, control and beyond into actual deployment, UAT Testing and operational launch.
• Define creative approaches for telecom and infrastructure deployment and partnership structures that will help deliver on open access, wholesale network business models and large-scale impact on connectivity.
• Identify key infrastructure bottlenecks and assess common requests from operator partners and other industry stakeholders to structure joint projects
• Managed Low voltage vendors, Cabling projects, Execute power, space Audits, Rack elevations i.e. Server, Storage, Routers, Patch panels, organized switch matrix and asset tagging.

Confidential, San Francisco

IAM - Security Project Manager

Responsibilities:

• Engage with Business unites, Portfolio owners and service owners to evaluate, Document and implement IAM Cyber security solutions e.g. CyberArk, Okta, OAM/OIM.
• Adapt and create Security Project plans, timelines, action item registry, and WBS for IAM Projects (PeopleSoft, Netskope/cloud Authentication, Mobil Device Management, PAM-Privilege Access Mgmt., PAN-PaloAlto, Kronos)
• Command the technical respect of engineers (NetEng, SysEng, Application, Infra and Data Base Operation.) by running effective project plans (MOP's BOM's, Runbooks, and test Plans on compressed timelines managing multiple and competing cross-functional projects and resources simultaneously.
• Performed complex research and data gathering analysis Supporting code deployment and migration escalating as needed during POC, Architecture, Requirement Gathering, Design, Integration, Development, Production/go-live, lastly Service Transition.
• Responsible for lesson learned and mitigate scope creep.

Confidential

Technical Project Manager

Responsibilities:

• Deploy infrastructure connectivity as roadmap providing program and change management oversight to (new buildouts, remodels, divestitures, kiosk, temporary locations, and special events)
• Partner with workforce and real-estate teams to execute desktop relocations, Network “MAC D ” projects or mergers And acquisition funded programs i.e. Datacenter relocation, and server retrofits.
• Owned data center scoping activities, standardization, and retrofitting of Network hardware, Peripherals and overall Code/Golden configurations.
• Spearheaded room design Wi-Fi & Audio placement, Heat Mapping, overlays, and the implementation of needed equipment e.g. (3G/4G RavenX- Cradle Point, Range extenders, - AV Polycom, Cisco)
• Manage the SDLC documentation, and construction phases, 50% Schematic Design, 100 % CD drawings in support of the Wi-Fi, LAN/WAN connectivity

Confidential

Technical Project Manager

Responsibilities:

• Owned the implementation and milestone deliverables in relation to Voice and Data networking components as well as desktop, printing, Audio Visual, and multiple other technology disciplines.
• Manage a portfolio of complex business unit moves and datacenter buildouts across multiple time zones working directly with cross functional tams i.e. Construction project management, internal bank technology groups, outside Managed Service Providers and bank employees for needed access.
• Reinforcing SLA’s, escalating deliverables, required outputs, and dependent task.
• Responsible for technology forecasting, budget review and adherence in support of the Corporate Workplace CIO.
• Well versed with interactions up and down the management structure, operating projects with matrixed management responsibilities, applied best practices regards to procurement, Staging, and implementation.

Confidential

Implementation Engineer

Responsibilities:

• Directly manage and supervised a team of CCNA and CCNP engineers along with third party vendors and field logistics, supporting multi-vendor / multi-service provider upgrades and augments.
• Served as the single point of contact for 700 retail locations managing SLA within various LEC/CLEC IXC/Cable Operators and Collocation Providers supporting bandwidth request i.e. Pots line, TDM services, Ethernet, Fiber, and sonnet circuits.
• Issued retail correspondence, created internal and external tickets, and work orders i.e. ASR,DLR, CFA/LOA. Enabling new configuration of routers, switches access points Wi-Fi, voice gateways and the associate port channel assignments.
• Accountable for the technical validity of the solution, develop site specific configurations and run-books expediting internal and externally as need be.
• Installed and managed redundant CradlePoint 4G/3G failover network. Installed wireless controllers, access points and range extenders/amplifier.

Confidential

Carrier Service Delivery Manager

Responsibilities:

• Provisioned/Engineered the installation of 10mbps, 20mbs, 50mbps, 100mbps, 1G various voice & data connections i.e. Pots lines,T1/Ds1, Ds3, - SONT Rings, OC3 - OC192, Cabinets, Riser Cabling, Patch Panels Bulkhead, power and space within the customer’s environment or data center.
• Provided senior leadership a detailed understanding of each project from a sale, and technical prospective using various tools and network diagrams in order to serve as an advocate for the prospective deal.
• Conduct monthly Vendor Operational Performance meetings focusing on Service Delivery to determine root cause and develop action plans to improve delivery and customer support with various ILECs, CLECs and IXCs to meet SLA agreements.
• Draft RFP, managed the quotation process, and Chaired weekly revenue meetings with internal departments discussing project status installed, pending, delayed.
• Provided various sales engineering and Telecom Expense Management (TEM) activities as needed.

Confidential

Telecommunications Project Manager/ Real-estate

Responsibilities:

• Responsible for carrier provisioning by managing the implementation of voice and Data circuits i.e. PRI/DID’s and ITFN within a corporate world-wide segmented campus.
• Managed the installation of cross connects and NNI connections between our networks and other ILECS/ IXC/Data centers and Collocation providers. Issued LOA, ASRs and work orders for X-connects at speeds of 10G, T1, DS3, FE and above.
• Submitted international and domestic pricing to various suppliers and carriers in efforts to secure firm and budgetary bandwidth pricing along with the subsequent equipment requirements. (I.e. Routers, switches, patch panels, and the associated cabling etc.)
• Work closely with Legal, Telecom Expense Management and Billing teams, to ensure the overall successful accounting, documentation and implementation of the desired product offering.
• Established and managed project plans and timelines.