Project Manager Resume
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AREAS OF EXPERTISE
- Cool under pressure
- Sense of humor
- Leadership and facilitation
- Communication
- Mental agility
- Analytical and strategic
- Coaching and training
- Identify risk & opportunity
- Creativity and tenacity
- Waterfall / PMP - PMBOK
- User-Centered Design
- KanBan, SCRUM / Agile
- Continuous Improvement
PROFESSIONAL EXPERIENCE
PROJECT MANAGER
Confidential
Responsibilities:
- Process mapping and coalition building to select company-wide tools; Led deployment and adoption of new productivity software (Wrike).
- Design & development of SharePoint organization-wide intranet and team sites.
- Led English to Spanish translation projects.
- Led implementation research projects for evaluation of program efficacy.
- Facilitated Human Centered Design with testing/piloting during development.
- Maintenance & continuous improvement of online training modules and LMS
- Managed development of family-targeted materials (websites & videos) plus social media campaign on Child Sexual Abuse.
FOUNDER/DIRECTOR
Confidential
Responsibilities:
- Website redesign, overhaul of marketing look and feel for all program offerings
- Re-training of approximately a thousand field staff
DIRECTOR OF COMMUNICATIONS
Confidential
Responsibilities:
- Partnership which resulted in the launch of our first Mobile Ticketing platform.
- Facilitation of company-wide mission, vision, values and goal setting sessions
- Documentation of our products & software system
- Prioritization of software development projects & aligning resources.
- Established guidelines for the brand and voice to be used on public materials.
NATIONAL DIRECTOR OF PROGRAMS & OPERATIONS
Confidential
Responsibilities:
- Hired, trained, and supervised field staff (60+ field directors and 400 field staff ) and a corporate operations team of 5-7 people.
- Developed product roadmaps (software and curriculum). Project managed the crossdepartment teams developing yearly content and systems (+/- 60 team members). Assisted in the development of a Public/Military channel with government contracts.
