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Project Manager Resume

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AREAS OF EXPERTISE

  • Cool under pressure
  • Sense of humor
  • Leadership and facilitation
  • Communication
  • Mental agility
  • Analytical and strategic
  • Coaching and training
  • Identify risk & opportunity
  • Creativity and tenacity
  • Waterfall / PMP - PMBOK
  • User-Centered Design
  • KanBan, SCRUM / Agile
  • Continuous Improvement

PROFESSIONAL EXPERIENCE

PROJECT MANAGER

Confidential

Responsibilities:

  • Process mapping and coalition building to select company-wide tools; Led deployment and adoption of new productivity software (Wrike).
  • Design & development of SharePoint organization-wide intranet and team sites.
  • Led English to Spanish translation projects.
  • Led implementation research projects for evaluation of program efficacy.
  • Facilitated Human Centered Design with testing/piloting during development.
  • Maintenance & continuous improvement of online training modules and LMS
  • Managed development of family-targeted materials (websites & videos) plus social media campaign on Child Sexual Abuse.

FOUNDER/DIRECTOR

Confidential

Responsibilities:

  • Website redesign, overhaul of marketing look and feel for all program offerings
  • Re-training of approximately a thousand field staff

DIRECTOR OF COMMUNICATIONS

Confidential

Responsibilities:

  • Partnership which resulted in the launch of our first Mobile Ticketing platform.
  • Facilitation of company-wide mission, vision, values and goal setting sessions
  • Documentation of our products & software system
  • Prioritization of software development projects & aligning resources.
  • Established guidelines for the brand and voice to be used on public materials.

NATIONAL DIRECTOR OF PROGRAMS & OPERATIONS

Confidential

Responsibilities:

  • Hired, trained, and supervised field staff (60+ field directors and 400 field staff ) and a corporate operations team of 5-7 people.
  • Developed product roadmaps (software and curriculum). Project managed the cross­department teams developing yearly content and systems (+/- 60 team members). Assisted in the development of a Public/Military channel with government contracts.

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