SUMMARY

• Delivery Expert, with a proven record of defining the product roadmap based on the strategy and managing multiple waterfall, full SDLC program delivery, Agile, IT governance, security audits, PCI, SOX and HIPAA compliance. Managing large global, domestic teams and known for high - quality deliverables that meet or exceed financial, timeline and program scope targets.
• Responsible for the timely completion of all Product and Program delivery, including initiation, scope definition, status briefings, schedules, RACI, Project Management Plans, Business Cases, and program financial management.
• Moreover, an expert possessing broad technical knowledge with expertise in Cloud, eCommerce, InfoSec, DevOps and SAFe implementations.

TECHNICAL SKILLS

Application Frameworks & Programming Languages: LAMP, Google Web Tools, Angular - GWT/EX-GWT, OSGI-Horizon, Spring MVC & DM, jQuery, FLEX, REST, J2EE, EJB, JSP, Java, JavaScript, CSS, XML, XSL, PHP, PERL, JSON, AJAX, C++, Shell Scripting (Korn & Bash), .NET, HTML5, COBOL

Internet & Server Technologies: JIRA, Confluence, Grasshopper, FishEye, Crucible, BEA WebLogic, ColdFusion, Vignette 6, JBoss, SOAP, Joomla, Drupal, WordPress, Dreamweaver, Flash, Photoshop, Illustrator, Microsoft Windows XP, 7, 8, Server, IIS, VMware, Parallels, Mac OS X Server, Mac OS X, Lion, BSD Unix, Red Hat Linux Apache, Citrix ICA Client, IBM ViaVoice, Interactive Voice Response, H.265/4, MPEG-4

Security Technologies: Qualys, Acunetix, Symantec, Siteminder, SAML, PCI DSS, eTrust Internet Security Suite, PKI, MD5, IPSec, SSL, SONIC Firewall

Network LAN/WLAN: CISCO Series Routers/Switches/Ethernet Hubs, AIR, Ethernet, Fast Ethernet, TCP/IP, IPX, T1/E1, ATM, WLAN, LAN, VLAN, NAT, VoIP, Cat 5e/6

Enterprise & ERP Technologies: EMC Captiva Formware, Autonomy Enterprise Search, DEC, iSeries-AS400, TIBCO, Salesforce.com, IBM WebSphere (WAS 4-6, MQ Series, MQ Workflow, Tivoli), PeopleSoft, SAP R/3 v4.6, MySAP, ABAP/4, SAP ECC 5.0, ECC 6.0, ERP, Chatter, Biller Direct, AR, AP, FI, CO and QM, CMS (Interwoven WorkSite, TeamSite), Cerner, Systoc, RIS/PACS, Citrix MetaFrame, LDAP, Remedy, HIBERNATE, Microsoft Office 365, MS Project Server, MS Project, SharePoint, Dynamics 365, PowerBI, Clarity, Open Workbench, ClearQuest, Exchange, PVCS, Visual SourceSafe, MS Visio, Mercury Test Director, HP Quality Center

Cloud, Virtualization & Database Technologies: Azure, MS Dynamics 365, Egnyte, AWS, Amazon Cloud EC2, Verizon Cloud, Atlassian OnDemand, VMware, Autonomy - IDOL, Apache Solr, MongoDB, Cassandra, ORACLE 8i, 9i, 10g, 11i, SQL Server, Sybase, MySQL, DB2, Paradox, SEM, SEO, COGNOS, Microsoft Team Foundation Server, Microsoft (Office, Access, Exchange Server), Crystal Reports

Governance & Process Methodologies: AGILE, LEAN AGILE, SCRUM, XP, RUP, WATERFALL, JAD, IT-PPM, PHASE, STAGE, GATE, SDLC, ITIL, CMMI, 21 CFR part 11, SOX Adjudication, Validation, UB40, HCFA 1500• HIPAA, HIPAA 5150, HL7, EMR

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, Georgia

Cloud Program Manager

Responsibilities:

• Seasoned Professional for the implementation of innovative secure, (HIPAA, FINRA, SOC2) cloud file management and digital solutions for clients and other stakeholders.
• Ensured the right commitments and expectations are made, and then delivering on time to those commitments by identifying and resolving issues.
• Manage the operations of the current Egnyte and Azure-hosted CI/CD pipeline, maturation of delivery tech stack, and flexible framework, final delivery model will include Azure, AWS, and Google Cloud.

Confidential, Atlanta, Georgia

Digital Transformation Program Manager

Responsibilities:

• Customized reporting tools (MS Dynamics 365, Power BI), dashboards and retrospective logs to learn, unlearn and manage future sprints effectively.
• Established, organized, and managed a portfolio of digital transformation initiatives. Report project outcomes and/or risks to the appropriate management channels as needed—escalating issues as necessary based on project work plans.
• Subject matter expert for ensuring analytics, AI, machine learning, etc. use cases align with the global standard template for Supply Chain processes/practices.

Confidential

Program Manager

Responsibilities:

• Lead product development, delivery, marketing and technical training for next generation fare management system implementation.
• Work closely with SMEs and Technology teams to ensure schedules and outcomes are driven per requirements. Engage as required to address issues impacting schedule, costs and outcomes.

Confidential, Atlanta, Georgia

Information Security Delivery Manager / Program Manager

Responsibilities:

• Executed communication plans & regularly reported status to key stakeholders, on the delivery of full-lifecycle SDLC, enterprise wide infrastructure and modernization projects.
• Facilitated Agile Scrum Ceremonies (Sprint Planning, Daily Standups, Retrospectives, Backlog Grooming and Release Planning) for all e-commerce, AWS Cloud, Application Security, and IT Modernization programs.
• Designed, Deployed and maintained enterprise class security, network and systems management applications within an AWS, big data, cloud environment.
• Responsible for the timely completion of all PMO artifacts, including program initiation, scope definition, status briefings, schedules, RACI, Project Management Plans, Business Cases, and program financial management. Empowered the teams to make system and process improvements, to remove delivery team roadblocks and fast track the progress of Security Roadmap II program, Application Security Enhancements and Security Remediation projects (DB2, RACF, Java, JavaScript, .NET, RDBMS, MS Project, MS Dynamics 365, Salesforce, TIBCO, Cobol, JCL, IMS DB & DC, IBM, Oracle).
• Collaborated with business and IT stakeholders to develop project scope, requirements, WBS, schedules, test plans, workflows via Agile and waterfall, full life-cycle application development approaches and contract SOW’s for multiple enterprise wide projects.

Confidential, Atlanta, Georgia

Program Director

Responsibilities:

• Lead product development for mobile marketing automation to track, manage and optimize digital marketing campaigns, while managing Google Analytics/Adwords/PPC campaigns and assist in SEO / SEM execution.
• Developed offers for endpoint security (management, monitoring, encryption), business continuity (DLP), DDoS Mitigation and SIEM policies based on cyber threat intelligence from malicious patterns (APTs) identified through internal and external sources.
• Developed enhancements to existing monitoring processes for a wide variety of infrastructure platforms, including disaster recovery, ecommerce cart / POS, PCI-DSS, WAF, FW, DLP, DAM, DNS, VPN, Web Proxy, Active Directory, TCP/IP, MDM, HIPAA, SOX, AWS, Amazon EC2, AlienVault USM, Qualys, Acunetix, Proofpoint, Websense, AVG, McAfee, VMWare, InfraScale, Salesforce, Android/iOS, PHP 5.5.23, MySQL 5.6.24, SAML 2.0, PKI, SSL, TLS, Agile/SCRUM.

Confidential, Atlanta, Georgia

PMO - Program Director

Responsibilities:

• Successfully completed Agile projects on-time and on-budget (fifth project is a multi-year engagement and was on-time at end of my term), while negotiating the contracting process and fostering collaborative relationships.
• Implemented JIRA issue tracking to manage and resolve issues for SDLC, Support Desk, Finance and Sales.
• Extensive experience in converting organizational processes into Salesforce.com workflows and configuring Salesforce Role hierarchy, custom profiles for physician data to meet underwriting business requirements.
• Executed new contracts, reviewed statements of work, updated estimates and posted budget modifications, ensuring accurate flow of contractual information to all IT Executives. Enabled compliance with all applicable state laws and insurance regulations, GRC, NAIC, GLBA, HIPAA, SOX, ITIL, Eclipse, JSON, Rest, and HIPAA. Technologies: BI, Tableau, QlikView, Java, J2EE, JavaScript, AJAX, TCP/IP, EMR, SAP - ERP, Healthcare Informatics, HL7, PCI, SAS70, ANSI, PHR, SAML, PKI, JIRA, Zendesk, Spring MVC, T-SQL,

Confidential, Atlanta, Georgia

Senior Program Manager

Responsibilities:

• Managed Salesforce.com & social (Chatter) implementation, and administering the creation of Salesforce roles, profiles, email templates, page layouts and workflow actions for various departmental rollouts in CCE/CCR.
• Directed team of Developers, and Product Managers for the Agile delivery of enterprise-level system and co-managed a $20M budget program that is an integral part of the overall Microsoft Dynamics /.NET BI, CRM, Office 365, Cloud/virtualization strategy.
• Managed of Agile strategy for client-facing ecommerce, social, mobile software, Salesforce and Office365Live integration to improve enterprise interactivity with user community.
• Lead Business and IT Transformation Program for the Social Enterprise - Knowledge Sharing product lifecycle (Salesforce.com, Chatter, Autonomy IDOL, SAP, Solr, iOS/Android, JPL/SQL, HTML5, Java, JavaScript, Ajax, jQuery, J2EE, JSON, REST, AWS / Amazon EC2, MS Team Foundation Server).