Project Coordinator Resume
Dallas, TX
SUMMARY
- Experienced in serving as a liaison between development teams, implementation teams, and external customers.
- Has fulfilled project guidelines as defined by the customers and has created client - facing documents.
TECHNICAL SKILLS
Operating Systems: Windows Server 2003, Windows XP, Linux, DOS, Visual Basic, Java, AS400, Windows Vista, Windows 7, Windows 10, MS Exchange 2010, MS Server 2012
Software: Microsoft Office 2003-2016 Word, Excel, PowerPoint, Access, Microsoft Outlook; SharePoint; Microsoft Project Plan
Change Management: Ticketing Systems - Ex Service Now, Remedy
PROFESSIONAL EXPERIENCE
Project Coordinator
Confidential - Dallas, TX
Responsibilities:
- Create client engagement documents
- PowerPoint client kick-off deck
- Word Document Agendas and Solutions Document creation
- Review client requests, project requirements, and necessary skill levels to allocate resourceseffectively.
- Coordinate / prioritize the center's workload.
- Continuous improvement of quality and processes.
- Monitor project status and intervene as necessary.
Confidential
Project Coordinator - Workforce Development
Responsibilities:
- Worked to ensure that there are no issues with the implementation of Laserfiche.
- Served as the liaison between program managers and the development team.
- Fulfilled any additions and enhancement requests.
- Created client-facing google docs of implementations checklists to show the priority of each enhancement needed by the program managers.
Confidential, Dallas, TX
Project Manager
Responsibilities:
- Managed programs, projects and activities as defined by the customer and the account team.
- Member of a Team of Project Managers/Coordinators responsible for engaging Client SA, DBA, Application and Production Support Teams
- Scheduled all Migration Implementation activities based on Change Requests and related planning
- Primary interface to Migration Technical Team with regard to Readiness to Migrate and Issues management
- Primary interface to Migration Change Management Team with regard to scheduling Change Requests and validation of Change activities
Confidential, Richardson, TX
Jr.Project Manager/Project Coordinator
Responsibilities:
- Handling the lower tier customer projects simultaneously and working with several different managers for each project based off of project priority.
- Executed and maintained project management processes in the areas of project schedule, quality management, communications management, risk/issue management, and change management.
- Managed and negotiated with required internal and external organizations
- Developed and maintained project schedules and calendars
- Facilitated team meetings, providing meeting minutes and action items where needed
- Tracked tasks assigned to the project team and prepare regular status reports
- Interfaced with internal/external stakeholders on a regular basis - build strong communication channels
Confidential, Plano, TX
Enterprise Tech Analyst
Responsibilities:
- Diagnosed and troubleshoot issues, provided technical guidance with the identification, prioritization, and resolution of clinical application issues reported via telephone.
- Work level 2 and some level 3 support for Cerner Millenium applications: patient care/powerchart, lab, pharmacy, surgery, radiology, physician portal/HPF, and security areas affiliated with nurses, physicians, and techs within all Tenet hospitals
- Assisted users with application upgrades, printers, interface/server recycles, and Cerner access issues: front end security, privilege and preference maintenance
- Conducted clinical reporting
- Mentored new hires
