SUMMARY

• Fifteen years in project portfolio management, cross functional team management, SDLC, transformation, mentoring, business planning, market evaluation and product launches, technical planning on a global basis.
• Five years in product development and management in global market; launched various product lines.
• Eleven years in research and development, network design, application research and development planning and deployment management with continuous improvement initiative / support.
• Eleven years of ITIL, CoBIT and company proprietary best practice field experiences
• Initiate and monitor portfolio, and relevant SLA, benchmark and progress
• Master degree in Telecom Management specialized in wireless and IP networks, technologies with global standard, policy and market management focus.
• Project Management Professional certified - Certified Agile Product Manager -Chinese and English bilingual -Permanent work status without sponsorship

AREAS OF EXPERTISE

• Global team leadership
• PMO guideline
• PMO framework and governance
• Program and portfolio management
• Program implementation/ deployment
• Agile project management
• Process improvement
• Business planning
• Mentoring
• Product positioning
• Cross functional department leadership
• Product management
• ITIL cloud/ new services planning and deployment infrastructure standardization and other international certification involvement
• NPI.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Established roadmaps and delivery priorities; align resources according to priorities
• Partner with business units and senior executives to facilitate and support new decision making
• Lead and facilitate the development, implementation and continuous improvement for critical processes
• Train/Mentor & support peers during business transition
• Lead project selection, KPI and POC soft launch process
• Managed full SDLC projects/ programs
• Managed group of projects within program according to business priorities and stakeholder consensus
• Managed stakeholder relations to ensure that project delivery expectations are clearly defined and met.
• Managed vendor relationships, where applicable and required.
• Dashboard report in weekly senior management meeting to alleviate any issues and obstacles.
• Led team delivering projects within the constraints of scope, time, budget and within the PMO's framework.
• Developed detailed work plans, schedules, estimates, and resource in conjunction with project team members.
• Identified, and managed risks for program success.
• Driven and tracked change management work as project deliverables are rolled out, Interviewed for Director role and other full time permanent role

Confidential

S ervice delivery manager

Responsibilities:

• Work with leadership team to define and review bench mark ( ITIL, CoBIT) and current service offerings
• Established roadmaps and delivery priorities; align resources according to priorities
• Partner with business units and senior executives to facilitate and support new decision making
• Initiated delivery priority pipelines for operational efficiencies and governance purposes
• Participated in evolving standard operational protocol activities during delivery
• Lead and facilitate the development, implementation and continuous improvement for critical processes
• Train/Mentor & support peers during business transition
• Managed full SDLC projects/ programs
• Managed group of projects within program according to business priorities and stakeholder consensus
• Managed stakeholder relations to ensure that project delivery expectations are clearly defined and met.
• Managed vendor relationships, where applicable and required.
• Dashboard report in weekly senior management meeting to alleviate any issues and obstacles.
• Led team delivering projects within the constraints of scope, time, budget and within the PMO's framework.
• Developed detailed work plans, schedules, estimates, and resource in conjunction with project team members.
• Identified, and managed risks for program success.
• Driven and tracked change management work as project deliverables are rolled out,
• Maintained project and program deliverables, repository and knowledge base for the team

Confidential

Senior PM

Responsibilities:

• Established PMO framework, guidelines with senior executives
• Planned and deployed new integrated PMIS database with PMO and senior executives for operation efficiency
• Review program portfolio priorities and status to align with corporate strategy and adjust priorities
• Partner with senior executives, multifunctional departments and delivery partners to define service benchmark
• Managed resource allocation to align with portfolio priority
• Establish program finance/ budget with senior executives and monitor / control budget/ resource assignment through SDLC
• Led team delivering projects within the constraints of scope, time and within the PMO's project management framework.
• Realign priority and negotiate senior management stakeholder's expectation in senior management meeting
• Developed detailed work plans, project schedules, estimates, and resource plans in conjunction with project team members.
• Managed full SDLC projects/ programs
• Managed group of projects within program according to business priorities and stakeholder consensus
• Identified, and managed risks for program success.
• Managed stakeholder relations to ensure that project delivery expectations are clearly defined according to ITIL, COBIT.
• Driven and tracked change management work as project deliverables are rolled out, including activities such as training, communication, and documentation.
• Managed vendor relationships, where applicable and required.
• Dashboard report in weekly senior management meeting to alleviate any issues and obstacles.
• Provided feedback for PMIS deployment and PMO guideline establishment

Confidential

Program Manager

Responsibilities:

• Led and support PMs to deliver projects within triple constrain and managing interdependencies
• Partner with business and finance department to define, monitor and control budget throughout the programs
• Prepare audit material and support formal governance meetings
• Led team delivering projects within the constraints of scope, time, budget and within the PMO's framework (ITIL, CoBIT).
• Identified, and managed risks for program success.
• Realign priority and negotiate senior management stakeholder's expectation in senior management meeting
• Developed detailed work plans, project schedules, estimates, and resource plans in conjunction with project team members.
• Managed resource allocation to align with portfolio priorities
• Managed stakeholder relations to ensure that project delivery expectations are clearly defined and met.
• Driven and tracked change management work as project deliverables are rolled out, including activities such as training, communication, and documentation.
• Managed vendor relationships, where applicable and required.
• Dashboard report in weekly senior management meeting to alleviate any issues and obstacles
• Maintained project and program deliverables, repository and knowledge base for the team