SUMMARY

• Software Quality Assurance Manager, QA Test Lead, UAT Lead, Project Coordinator, Cutover Coordinator and Scrum Master with 15+ years of combined experience including consulting, setting up TCoEs, managing testing teams across multiple industry domains in multi million - dollar projects and multi vendor environments.
• SQA management & execution experience with Enterprise Level Web B2B/B2C/SOA Applications, SAP HYBRIS, Eniteo, Middleware Interfaces (SAP PI/TIBCO), MDM-IEE, Grid Director, sharepoint and Ecommerce web sites: onlinemetals.com, marriott.com, consumersenergy.com/eServices, Walmart.com.
• Industry experience - E-Commerce, Utilities, Retail, Hospitality, Pharmaceuticals, FMCG, Chemicals, Insurance, and Banking applications using leading edge software test tools in RAD and software project lifecycle environments (Agile & Waterfall).
• TCoE Test Manager, Project Coordinator, Certified Scrum Master, Business Analyst, Change Management, Cutover and Multi-Vendor Communications Coordinator.

TECHNICAL SKILLS

• HP ALM-Quality Center
• JIRA & Confluence
• Quick Test Pro /UFT
• SAP TAO
• Load Runner
• IBM Rational - Clear Quest/Clear Case
• MS Project
• CA Clarity
• MS TFS
• MS Visio

PROFESSIONAL EXPERIENCE

Confidential

Agile E-Commerce Test Lead

Responsibilities:

• On-Site Test Lead for SAP HYBRIS replatforming of onlinemetals.com E-Commerce project. Lead & coordinate with offshore team to/and perform Testing Activities: System/Integration, Regression, End-To-End, Sanity and Hotfix testing, Data Conversion / Migration testing, UAT assistance and verify ERP upgrades.
• Test Planning and Strategizing, User Story analysis, Test Design and Execution for feature integration, sanity and regression, test assignment and coordination with offshore testers and developers, defect prioritization and remediation.

Confidential

TCoE Test Lead

Responsibilities:

• Test Manager for Fleet Management project for upcoming interface integrations with multiple third parties. Identify scope, create timelines, test strategy and test plan.
• Coordinate test execution for Fleet Management System Testing, lead defect triage meetings, review test executions, requirements coverage, daily and weekly status reports.

Confidential

ESB Integration specialist

Responsibilities:

• Development Test Manager, Project Coordinator, Change Manager, Cutover Planner and Coordinator and Vendor Communications Coordinator for companywide Enterprise Service Bus (ESB) / TIBCO upgrade project.
• Develop and maintain technical cutover plans and schedules for project / lower landscapes and support / upper landscapes. Coordinate the execution of the cutovers with the team, the post cutover validations with portfolio analysts / business users and coordinate troubleshooting with datanet and Information Security teams.
• Manage Technical Unit Testing (TUT) and Functional Unit Testing (FUT) phases. Work with key technical resources to identify and deploy code in different environments. Review and schedule code changes and approve dev test results. Maintain environment defects in HP ALM and work with project teams and vendors for resolution. Identify and maintain Risks and Issues in Clarity, work with key resources and business stakeholders for mitigation strategy.
• Ensure code changes are thoroughly tested in the lower environments before being moved to upper environments. Review test plan, approach and strategy documents, create metrics and provide inputs to TCoE. Assist stakeholders with GO/NO-GO decisions. Maintain service catalog of ESB Integrations and Master Manifest documents. Manage code deployments through change tickets in ServiceNow.
• Communicate and Coordinate testing effort, schedules, timelines, scenarios, environments and data with 3’rd party vendors. Facilitate conferences and technical resource participation for testing, issue resolution and defect remediation.

Confidential

SAP Test Manager TCoE

Responsibilities:

• Test Manager for multi-year Program - SAP Utilities project for implementing AMI (Electric/Gas) with complex vendor support applications (MDM IEE, OWCE; Grid Director)
• Coordinate SAP Program Business transformation, SAP Upgrade & Support Pack projects (includes 200+ interfaces) consisting of major regression test with IT & Business Users from IT-SIT, E2E, Performance Test, UAT, and Production Pilots/Beta
• Manage engagements by providing status on overall activities and metrics of testing services within the Test Competency
• Defining and managing day to day activities of new TCoE organization responsible for corporate wide initiatives from business transformation (Smart Meter, Smart Energy Program), SAP EHP5, SAP HANA FI/BOBJ, CR&B, WAM) to Production Support (SAP Enhancements, .NET/JAVA Integration)
• Developed TCoE framework from Project Inception through Production Support phases utilizing the HP & SAP tool suite (ALM, UFT/QTP, TAO, and Load Runner/Performance Center)
• Implementing Test Automation Strategy leveraging UFT/QTP/TAO and WorkSoft Certify frameworks for improved automated test coverage with reduced test cycle durations
• Lead multi-vendor matrixed resource pool for onsite and offshore resources responsible for all test activities and deliverables. Quality Audits and review test execution runs and artifacts.

Confidential

QA Manager/Lead TCoE/SBM

Responsibilities:

• Elicit and formally document business requirements from business users. Determine scope of project. Create mock ups of reports in excel for development. Obtain approvals for these.
• Define test conditions, create test plan, test approach and strategy documents.
• Manage onshore and offshore resources for delivery of test services for estimating, resource staffing & overseeing, test planning, execution coordination from QA-UAT.

Confidential

Test Manager & BA Consultant

Responsibilities:

• Test Manager for agile project, responsible for managing onshore QA Team which was testing redesigned reservation process of Marriot.com and their partner sites: bulgarihotels.com, ritzcarlton.com, jw.marriott.com, etc.
• BA for the redesign of the reservations process and coordinated the redesign of existing test cases.
• Estimations, defined test plan, approach and strategy, gate reviews, UAT coordination, defect triage and resolution, test closure summary reports.
• Evaluated Automated Regression Test and Performance Test Tools from commercial to Open Source