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Solutions Architect Resume

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San Francisco, CA

SUMMARY

  • Over two decades of experience leading skilled teams providing technical services and support, and consistently achieving results beyond expectations. Able to align end - user needs with long-term resolutions to complex technical challenges.
  • Track record of success. Demonstrated skill translating big-picture, executive vision into actionable day-to-day operations and project plans. Skilled identifying room for improvement in existing processes and developing comprehensive solutions that streamline and measurably improve efficiency.
  • Proven ability motivating teams in large national and global environments to achieve KPIs and project milestones under budget and ahead of schedule. Extensive experience with various CMS systems including 9+ years with Adobe AEM.

AREAS OF EXPERTISE

  • Engaging Collaborator
  • Product Vision & Development
  • Project Implementations
  • Regulatory Compliance
  • Team Mentoring & Coaching
  • Prioritization & Multi-tasking
  • Infrastructure Security
  • End-User and Customer Support

TECHNICAL SKILLS

  • AEM, SharePoint, Vignette, Documentum, IBM WCM
  • Atlassian Tools (JIRA, Confluence, HipChat), Rally, Apple ConnectMe
  • Axure, InVision
  • Agile (Scrum), Waterfall, RUP

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Solutions Architect

Responsibilities:

  • Defined project documentation and artifacts for projects and build an effective communication process to give clients visibility into progress and promote greater satisfaction.
  • Worked on projects in diverse industries including High Technology, Health/Pharmaceuticals, eCommerce, Communications, and Manufacturing.
  • Served as Scrum Master, using Factory of the Future pipeline and other tools to ensure a rapid release.
  • Led the AEM Components Governance committee, including maintenance of accurate documentation.
  • Oversaw backlog and administered regular scrums and sprint-planning meetings.

Confidential, Fremont, CA

Principal Consultant

Responsibilities:

  • Served key role on Adobe AEM (CQ) requirements gathering, solution design, QA testing, and implementations for Apple Online Store, Apple’s Marcom, AppleCare teams, and others.
  • Led UI/UX testing for a custom marketing campaign automation solution, collaborating with Apple’s B2B marketing team.
  • Enabled the successful implementation of a Vignette portal solution for Motorola Solutions by performing business analysis and leading a project team.
  • Program Manager on a key initiative at Harley-Davidson, facilitating transition to support by Confidential team.

Confidential, Walnut Creek, CA

Senior Business Analyst

Responsibilities:

  • ges, and maximized SEO by working cross-functionally with engineers and internal clients.
  • Coordinated user experience tests and collaborated with marketing and branding to write new web content and develop marketing campaigns.
  • Developed web analytics reports on Sitecatalyst/Omniture and Google Analytics providing key insights for executives.

Confidential, San Bruno, CA

Director

Responsibilities:

  • Designed and integrated a new video content management system.
  • Managed the development and integration of a new updated proprietary taxonomy.
  • Supported sales and marketing teams, and led all outsourced editorial operations.

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