SUMMARY

• Highly efficient team player with extensive experience in project management in delivering Microsoft products and services. Participated in full Software Development Life Cycles SDLC’s from project initiation, Planning, Design, Development, and Test to commercial Deployment, including product maintenance as well as QFE’s (Quick Fix Engineering Patches) & Service upgrades.
• Managed product Features as a Business Analyst and Program Manager by collecting end - users feedback and creating the necessary user scenarios based on requirements to determine the best methodology of implementing the product features. Facilitating Incident and Change Management.
• Certified Scrum Master, PMP Certification in progress referencing PMBOK Foundation Concepts & Process Framework
• Experience using ITIL and MOF IT practices to maintain services and implement processes to fully support deployments, operations, and engineering.
• Fully Qualified Scrum Master using Agile Management methods to facilitate the release process.
• Qualified with Vista, WinXP, WinSrv03; 08; 2012, Win7, Win8, GFSDeploy, ASP, XML, API testing, IIS and Exchange servers, SQL server; TFS 08 & 2013, MS Build, Adobe Experience Manager, NFS, GFS, LDM, LVM, NFS, FC, IE, TCP/IP, SNMP, IIS, Perl, WTT, Script and Batch file creation and implementation.
• Well versed with various office programs and suites such as; Excel; Front Page; PowerPoint; Project; Access; and SharePoint.
• Proficient in Unix, Novell, FileNet Services, HTML, Java, Mathematica, Mathcad, Acrobat, Autocad, Dos 6.2, Qbasic, Profienct with Microsoft Windows OS’s and Server Suites and Language packs, Sun MicroSystems, Macintosh computer systems, Unix, OS/2, Next, IRIX, Solaris, & HP Dell rack server systems Using Hardware such as IDE, SCSI and internal processor support.
• Expert using various test case management tools Such as PVCS, Test Studio, and Product Studio TFS 2008 - 2013.

PROFESSIONAL EXPERIENCE

Sr Technical Project Manager

Confidential

Responsibilities:

• Implemented Agile Framework to facilitate Scrum Ceremonies for Deployment and Development team(s) day to day activities.
• Implemented an Incident Defect Tracking System to remediate issues based on severity & priority.
• Engaged in cross team collaboration to ensure delivery of business value, removing team and program impediments to meet initiatives and commitments.
• Managed and Developed Booster Packs, SDK, and API’s to support Direct TV deployments.
• Conducted design sessions to determine best practices for implementing new technology.
• Evaluated network performance and analytics to develop KPIs for strategic decisions.
• Stood up a Feature Intake Process to help facilitate program WSJF Scaled Agile Framework.

Sr Technical Project Manager

Confidential

Responsibilities:

• Managed ONEID Deployment and Development team(s) day to day activities and Scrum Ceremonies.
• Engaged in cross team collaboration to ensure delivery of business value, removing impediments to meet program initiatives and commitments.
• Conducted Security SDI Vulnerability assessments to ensure compliance to industry standards.
• Release Management, Conducted release coordination and management through all environments (QA-Stage-Perf-Prod) analyzed release schedules program wide ensuring Business Unit alignment.
• AWS implementation and migration of services to utilize amazon web services to support ONEID API’s.
• Ensured closely aligned SEGDS (System Engineering) Operational activities and incident remediation.
• Conducted deployments and deliveries to NAP7 and K2 Datacenters to support Confidential Parks Globally.
• Conducted Threat Modeling reviews of refactored and developed code to meet compliance directives.
• Scheduled and prioritized Security Architecture Reviews to meet GIS Compliance directives.
• Monitored and managed team activities to ensure successful sprints, monitoring team and sprint health.
• Implemented agile scrum framework to help facilitate development and deployment activities.
• Facilitated and fostered self-organizing team(s) using Agile Framework principles and Techniques.
• Managed Communication Plans for weekly, and daily reporting to ensure transparency to Management.
• Created Jira dashboards and sprint boards utilizing Confluence, Atlassian project tracking software.
• Conducted Program-Wide coaching implementing SAFe 4.5 Scaled Agile portfolio operations, with lean governance.
• Conducted Analysis of EPIC level work and stories for consideration of program wide implementation.

Sr Operations/Deployment Program Manager

Confidential

Responsibilities:

• Managed AP / EDGE Bing Search Infrastructure Deliveries for Microsoft Global DataCenter Locations
• Scope Management identifying stakeholders for Global Deliveries facilitating SDLC end to end.
• Managed Product application delivery timelines PaaS, SaaS, IaaS for Azure Front Door.
• Conducted Technical Architecture for network spines, Conducting Network Topology configuration for managed switches Cisco 3064x 10G, Facilitating Optic installations augments & core upgrades.
• Monitored Demand Forecast Planning & Scheduling EG’s to comply Capacity Management policies.
• Influenced Targeted Delivery Dates and Processes to streamline deployment cycle
• Implemented agile methodologies using scrum process to help facilitate deployments; Incidents and change Management for RFC implementations
• Delivering defect free deployments meeting commit dates on time within budget
• Executing GFSDeploy projects to meet demand forecast for EDGE Bing Search PRD deployments
• Monitoring & Controlling deployment tasks to closure
• Initiated Communication Plans to ensure transparency of deliveries and estimated delivery milestones
• Cross Team Collaboration with DCS data center and GFS teams world-wide
• Monitored TFS VSTF team project instance in problem management and change management.
• Implemented full Network integration projects meeting Property Requirement and GFS / GNS standards for VLAN; TOR; LB deployments

Operations Infrastructure Program Manager

Confidential

Responsibilities:

• Managed MSN Online Services product applications & Infrastructure physical hardware; virtual machines; creating processes to conduct deployments for feature team demands with real-time mitigation of live site incidents.
• Scope Management identifying stakeholders for feature and internal teams to gather requirements
• Forecast Planning and Scheduling for cost and budget requirements to meet GFS mandated polices
• Implemented agile methodologies using scrum process to help facilitate deployments; Incidents and change Management for RFC implementations
• Executing GFSDeploy projects to meet the demand forecast for all MSN and BING assets in production
• Monitoring & Controlling deployment & demands for over 8400 physical & 9000 Virtual Machines (VM’s) world-wide through Azure Edge cloud computing
• Training of offshore team to conduct GFS deployment processes complying with standards and policies
• Initiated Communication Plans to ensure transparency of deliveries and estimated close dates
• Cross Team Collaboration with data center and GFS groups and teams world-wide
• Developed and Implemented TFS team project collection VSTF 2013 for product release management and infrastructure tracking
• Developed Maintenance Plans with SQL 2008 & 2012 conducting queries, backups, restores
• Implemented full Network Topology for node integration projects meeting GNS standards for VLAN; TOR; LB deployments, routers and switches.

Deployment Program Manager

Confidential, Seattle Washington

Responsibilities:

• Managed Confidential product development and deployment, build process worldwide, channel practice supporting Teams Globally and the production operational environments to supported Mobile wireless applications and web based services.
• Technical Support and Severs Maintenance of over 14 teams across the United States and internationally for Confidential least 82 Applications & Product lines.
• Implemented the SDLC agile methodologies using scrum as a release management process.
• Conducted internal audits for SAS-70, Type 1 and Type 2 standards, applicable to financial applications.
• SharePoint and Productions Support Administrator implementing Code Reviews company-wide excelled significant improvement of the development process.
• Developed and Implemented 1 click scripting using MSBuild for full release process using VSTS 2008 and migration to VSTS 2010.
• Developed Maintenance Plans with SQL 2008 conducting queries, backups, restores and the creation of Databases and other SQL services and support tasks.
• Implemented proper end of life process for applications deprecation leveraged company wide.
• Conducted Security audits using IBM AppScan developed reports process and completed scans on all applications within specified audit windows.