SUMMARY

• A collaborative, astute, and organized executive with several years of providing technical expertise in troubleshooting, installation & configuration as well as maintenance, in line with aggressive objectives.
• Hands - on expertise in system administration, production engineering, and customer support.
• Results-oriented professional with a consistent record of driving change, providing support, and being the ‘go-to' professional in times of technology crises.
• A versatile individual possessing an acute awareness of practical issues and trends, particularly accessibility, usability and emerging technologies.
• Adept at spearheading large-scale, multi-location projects and programs. An effective leader with a strong ability to present complex solutions clearly and accurately.

TECHNICAL SKILLS

• Data Protector, Backup Tracking System, Virtual Control Center
• Advance Device Management System, XP2400 & 9500, 3PAR, EMC Vmax/VNX, EVA’s, Clarion, Qnap
• Netapp ( 7-mode, and C-Dot), ONTAP, VMware, vSphere, Cisco (Fabric Manager, Device Manager)
• Brocade (12000, 4100, 3900, 3800, 3200, 2800, 2400), BNA, Isilon NL400, Dell PowerEdge 710
• SharePoint Proficient in Adobe Photoshop, Microsoft IIS, Adobe Illustrator, Indesign
• Viso, java. Visual Basic, JavaScript, C++, C, C#, Visual studio 2010, PHP development, PowerBI
• LAMP server, PHP, EXSI, Hypervisor, MySQL, Unix/Linux, Solaris, AIX, ServiceNow, Active Directory
• Microsoft expression 4 and Dreamweaver, Phast 7, Aspen technology, Reform 3. SmartPlant

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Storage Engineering

Responsibilities:

• Migrate and decommission Netapp File Server to a Qnap system that’s backedup by AWS.
• Support and Maintenance of the Netapp server prior to migration.
• Prior to migration, interrogating the data and analyzing the CIFS shares with Powershell scripts.
• Displaying results of the data analytics by utilizing presentation tools such as Google Docs and Google Slides.
• Conduct meetings with the Global team updating for project updates.
• Assisting the firewall team in enabling ports for AWS access.
• Image laptops with a Windows 10 base including programs that meet the business needs.
• Managing user policies and system attributes with Active Directory and Group Policy.
• Decommission Citrix virtual environment, that included License VM’s, user console and Database console.
• Training different business entities on accessing their new system.

Confidential, Houston, TX

Storage Engineering & Test Engineering Technician

Responsibilities:

• Highly Experienced in deploying & configuring SUSE Linux and Windows Server 2012
• Deploying & configuring Red Hat Enterprise Server 5,6 (x86-64) Architecture
• Hands on experience in tools such as: Hitachi, Veritas, VCS Cluster, Symantec, NetBackup.
• Utilized VMware ESXI Version 6.0 to deploy and migrate virtual servers as needed.
• Troubleshooting and knowledge of TCP/IP troubleshooting.
• Respond quickly and effectively to outages

Confidential, Houston, TX

Storage Administrator

Responsibilities:

• Spearhead troubleshooting, configuration, and maintenance of General Electrics 26 petabyte SAN/NAS storage environment.
• Process changes that require allocation, deallocation, pullbacks, exports, zoning/unzoning, and installation.
• Effective management of incidents and issues to meet business expectations and delivered by SLA.
• Demonstrate excellent relationship skills with vendors to resolve on-site issues of Storage systems.
• Ensure thorough review of logs and reports that can impact storage.
• Play an active role in daily meetings that involve ticket review, special projects and shift handoff.
• Carry out troubleshooting on break/fix scenarios that affect storage and servers.
• Maintain constant engagement with team members to assist in providing excellent service.
• Supporting storage to a wide array of systems including VMware ESXi, Unix, and Linux clients as well as Windows file services and desktop clients.
• Support CIFS and NFS shares that are managed by Netapp Servers and EMC Isilon.
• Utilizing Netapp ONTAP features such as WFA to create clustered host and to move application storage

Confidential, Plano, TX

Storage Administrator/Client Services

Responsibilities:

• Provided adequate assistance in designing, deploying, and maintaining effective SAN solutions to meet clients SLA.
• Allocated storage on multiple platforms, this includes 3par, xp2400, Hitachi, XP 9500 and EVA’s.
• Conducted storage allocation on outside vendor platforms such as EMC, NetApp, and IBM.
• Carried out SAN Switch administration duties which include port allocation, de-allocation, zoning, monitoring, performance analysis, capacity planning and migrations.
• Utilized Windows, Linux OS platforms as well as VMware virtualization technologies.
• Participated in an on-call rotation for the provision of 24x7 coverage for the production environment.
• Utilized technologies which includes

Confidential

Portfolio/Technical Publication Specialist

Responsibilities:

• Utilized Brocade Network Advisor to ensured adequate monitoring of the lab environment.
• Spearheaded the upgrading of StoreOnce 4500/B6200 OS & firmware to latest version.
• Identified fabric of 3PAR host using CLI & SAN Toolbox, for Peer Motion from T400 to 10400.
• Carried out various backup regression testing by downloading firmware.
• Used various technologies which include 3PAR, Cisco MDS 9513, and Brocade DCX8510.
• Installed and tested tape drives with the use of Netback 7x.

Confidential

BUR Administrator for Bimbo Bakery

Responsibilities:

• Oversaw more than 50 sites for daily backup, maintenance, troubleshooting, and monitoring functions.
• Performed monthly Tape ejects for retention.
• Performed upgrades and migrations on Data protector applications.
• Delivered exceptional customer service to meet the company’s SLA.
• Utilized various tools and technologies which include HP Data Protector 5, HP StorageWorks (VLS9000), Dell Power vault 124T, TL200 and MD1000.

Confidential

Storage Administrator/Client Services

Responsibilities:

• Assisted designing, deploying, and maintaining effective SAN solutions for multiple clients.
• Allocated storage on multiple platforms such as 3par, xp2400, Hitachi, XP 9500 and EVA’s.
• Performing storage allocation on outside vendor platforms such as EMC, NetApp, and IBM
• Executed SAN Switch administration duties which include port allocation, de-allocation, zoning, monitoring, performance analysis, and capacity planning.
• Worked with Windows, Linux OS platforms as well as VMware virtualization technologies.
• Participated in an on-call rotation for the provision of 24x7 coverage for the production environment.