SUMMARY

• Experienced Program/Project Manager, Application Development, Infrastructure Deployment and Consulting background over 15 years, Supply Chain Management and Manufacturing about 10 to 12 years with 5 to 6 ERP, 2 installations of Manhattan WMS implementation and 1 installation of Microsoft Dynamics 365 continuously offered 32 years of success leading all phases of diverse business and technology projects and Expert in agile and waterfall project management methodologies.
• Ambitious, creative and dedicated management professional with strong background in program management, project management, Scrum/Agile practice and change management for complex application projects.
• Program strategist; plan and manage multimillion - dollar projects budget of $500K to $15MM with global teams across North America, South America, Europe and Asia aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. Managed large project teams about 25 to 30 global team members both technical and business cross functional and with high-quality deliverables that meet or exceed timeline and budgetary targets.
• Excellent communicator; leverage technical, business and financial acumen to communicate effectively with internal and external client, C-Level executives and their respective teams across enterprise.
• Effectively negotiated to co-ordinate between project teams, product owners and senior leadership.
• Experienced in driving various projects in agile methodologies, project prioritization and project governance and change management setup Project Management Office, defined roles and responsibilities as well as IT Governance standards.
• Proficient in organize and facilitate Daily scrum, Sprint reviews, retrospectives, Sprint planning and backlog refinements.
• Expert in creating and maintaining complex program plans, specific project plans, program and project strategies, scope and setting business goals.
• Experienced in creating and maintaining program plans and project plans using MS Project, created RACI, JIRA, TFS and Innotas that communicates tasks, milestone dates, critical path analysis, timelines, resource allocation and status reporting based on work breakdown structure also direct the approval, and ongoing change control of the project plans.
• Executed in defining strategical/tactical solutions, financial planning and execution of the plans for new strategies and designed program roadmap for various projects to senior leaders, stakeholders, executive team and business partners.
• Responsible in making decisions regarding process control, risk management, interaction with customers, activity duration and result-driven approach. Manage projects critical path steps that are necessary to achieve maturity level targets.
• Managed metrics data such as baseline, actual values for costs, schedule, scope, work in progress, work completed & report on project progress and other project specific information to stakeholders and leaders.
• Organized and executed lessons learnt from prior projects and apply the most important lessons to the new projects.
• Champion an inclusive culture, ensure all voices are heard and manage issues and risks and escalate as necessary to keep the program on task.
• Coordinate delivery of development and production releases that meet quality assurance standards as well as production support for post go-live.

AREAS OF EXPERTISE

• Program/Project Management
• System Integration/Web development
• MDM, Material Management
• Enterprise wide Implementations/ERP
• Vendor Management
• Retail/Healthcare/3PL
• Agile/Waterfalls
• Change/Risk Management
• Forecasting & Budgeting
• Project Planning/Resource
• Vendor Selection/Software Selection
• Banking/Financial
• Collaborating across the organization
• Team Building & Mentoring
• Strategic Planning of IT Road Map
• Decision Making
• Sarbanes Oxley 404 Compliance
• Manufacturing/Distribution
• Project Prioritization/Governance
• Material Requirement Planning
• General Ledger, AP and AR
• Data Warehouse
• Business Value Stream
• Capacity Planning and Forecasting
• Warehouse Management System
• Business Intelligence
• Program/Project Dashboard
• Procurement, Inventory
• Shop Floor Control
• Business Object Webi tool

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager

Responsibilities:

• Managing 2 program portfolio for Finance, Supply Chain and Logistics, budget about 15MM. Managing application development of team of 10 onsite and offshore resources.
• Implementing RACI template, forecast model template, resource planning template, cost estimating model template, RACI template. Leading the change and release management effort to comply with Confidential standard and policy.
• Managing 3 scrum teams of 8 resources for Dropship M3 implementation where organizing and facilitating daily scrum standup and sit down, sprint reviews, retrospectives, sprint planning and backlog refinements. The project is planned for 6 sprints of 10 weeks per iteration.
• Presenting monthly Steering Committee and IT Governance meeting to update projects status and financial health of Dropship M3, Finance First and Supply Chain and logistics portfolios.
• Working closely with business stakeholders in the process of projects CR approval and kickoff projects with IT stakeholder approval, leading project prioritization and governance and gate process.
• Communicated project plans, status, and critical issues to project stakeholders and sponsors

Confidential

Sr. Program Manager

Responsibilities:

• Managing 5 program portfolio for HR, Finance Supply Chain and Logistics, Marketing, Merchandising and Corp Communication budget about 10MM. Managing application development of team of 10 onsite and offshore resources.
• Implemented RACI template, forecast model template, resource planning template, cost estimating model template, RACI template. Leading the change and release management effort to comply with True Value standard and policy.
• Managing 2 scrum teams of 10 resources for IBM Pricing software implementation where organizing and facilitating daily scrum standup and sit down, sprint reviews, retrospectives, sprint planning and backlog refinements. The project is planned for 6 sprints of 8 weeks per iteration. Working with security team to analyze security protocol of IBM Pricing and True Value security standards.
• Managed a project to optimize .NET and Java servers to process efficiently when the orders flow down from customer. It includes infrastructure upgrade of servers and database deployment to manage efficiently and faster to process orders to the backend systems.
• Presenting monthly Steering Committee and IT Governance meeting to update projects status and financial health of Supply Chain and logistics, HR, Finance and Corporate Communication portfolios.
• Working closely with business stakeholders in the process of projects CER approval and kickoff projects with IT stakeholder approval, leading project prioritization and governance and gate process.
• Involved in 5 years IT roadmap process and strategic planning of infrastructure roadmap where identified critical applications and infrastructure upgrades that need upgrade or new implementation.
• Organized vendor selection process with SOW that includes demo sessions for WMS, MFP, Pricing and Financial Application to SLT team members. Working closely with IT vendors and internal customers to negotiate project proposals and IT contracts.
• There are 3 direct reports that consist of Project Manager, Principle Business Analyst and Technical Lead. Managing third party like TCS and HCL for DevOps environment. Implementing Agile methodology
• Managing production support of 13 DC’s all over US and warehouse operation with logistics.
• Implemented 2 software Microsoft Dynamics 365 for retail franchise shops of True Value and e-commerce web site of True Value “TV.com” with Magento “MOM” and system integrator Cora budget of 3.5 million for 12 months as well as infrastructure upgrades of hardware platforms. Worked with security and infrastructure teams to analyze security protocol and infrastructure migration to facilitate Magento MOM and True Value security standards.
• Involved in back-end ERP system is SAP where interaction/interface process performed daily, weekly, monthly, quarterly and year-end. Leading cloud migration initiatives of True Value for MM. MRP, MCP, WMS, CRM, OMS, TV.com and Pricing as well as integration to e-commerce. Implementing IBM Pricing in SaaS technology and JDA Demand Planning also in SaaS.
• Ensured all gate checkpoint approvals are obtained while working on the new infrastructure set up by working closely with the Architecture team, key stakeholders and senior leaders
• Devices used in 13 DC using Zebra and Laser Printers, RF, iPad, Tablet, Voice Pick Device. Development languages used for the projects are .NET, C#, JavaScript, SQL, Asp.NET, and JQuery.
• Driving the application team to complete the data mapping from source of data to service and from service to JDA WMS application. Managed TerraData Warehouse system for True Value where all archive data are stored for future reference.
• Tracked the status of testing by ensuring the test plans, test strategies, test scripts and test results are created and maintained as per the SDLC on JIRA, Confluence and TFS as per company guidelines.
• Communicated project plans, status, and critical issues to project stakeholders and sponsors

Confidential

Sr, Program Manager

Responsibilities:

• Managed program portfolio of 3PL channel for Retail division (GRL) of 8MM and Healthcare (GHL) of 10MM. Created RACI for the Enterprise.
• Managed Healthcare project for Medtronic customer to implement Manhattan WMS and OMS software for warehouse in Milton Canada about 250,000 square feet semi-automated with a budget of 10MM and team of 25 resources that includes technical and functional. Work with security team of Medtronic SAP to analyze security protocol of Manhattan WMS and FedEx security standards.
• Managed 3 scrum teams of 8 resources per team for Manhattan WMS implementation where organizing and facilitating daily scrum standup and sit down, sprint reviews, retrospectives, sprint planning and backlog refinements. The project was planned for 8 sprints of 6 weeks per iteration.
• Managed Target ecommerce (Target.com) retail integration project to implement 3PL (logistics) warehouse system at York, PA as start-up facility of 400,000 square feet fully automated. Implemented Manhattan and COFE software for WMS inbound and outbound process MM, OMS, Procurement and SCM for Target interacting with SAP. Worked with security team of Target client to analyze security protocol of SAP and Manhattan WMS of FedEx to match security standards.
• Involved and managed implementation of servers, T1 Line, network deployment and wiring of the warehouse that will communicate with the central system of FedEx. Coordinated with network, infrastructure teams to install all hardware equipment before the QA testing start.
• Managed 3 other projects related to software and hardware infrastructure upgrade and deployment. Active team member of rollout PMO best practice and standard, project prioritization and governance, gate process across the enterprise. PPM used was HP QA, JIRA and TFS.
• Managed project teams of 15 to 20 resources that includes business, technical and Client Target team.
• Managed third party like TCS and HCL for Dev Ops environment, production support of 5 DC’s all over US and warehouse operation with logistics. Managed application development team of 8 both onsite and offshore resources.
• Guided the team to deliver across the entire app life cycle starting from concept, design, build, deploy, test, release to app DC and support. PPM used was Clarity.
• Implemented forecast model template, resource planning template, cost estimating model template, RACI template.
• Managed the project scope, objective, schedule and budget evaluating the impact of key decisions on these triple constraints and escalating as required. Managed and implemented BI tool for the Client Target and Medtronic for Data Warehouse.
• Ensured all gate checkpoint approvals are obtained while working on the new infrastructure set up by working closely with the Architecture team, key stakeholders and senior leaders. Lead the change management team to keep check and balances.
• Analyzed business requirements to determine the architecture, functional specifications and technical design required for the project. Lead a team of 10 to upgrade server and Oracle database.
• Tracked the status of testing by ensuring the test plans, test strategies, test scripts and test results are created and maintained as per the SDLC and company guidelines.
• Communicated project plans, status, and critical issues to project stakeholders and sponsors
• Provided weekly project plan and schedule updates to leadership and project teams.
• Devices used in 13 DC using Zebra and Laser Printers, RF, iPAD, Tablet, Voice Pick Device. Development languages used for the projects are .NET, C#, JavaScript, SQL, and JQuery.

Confidential

Sr. Program Manager

Responsibilities:

• Managed multiple projects related to JDE Enterprise One for a retail wireless distribution, Logistics, integration with e-commerce and financial applications, for MM, MRP, MCP, WMS, CRM, OMS to implement ecommerce retail integration for Sprint Retailer clients like Best Buy, Target and Walmart and Sam’s Club. Managed application development team of 5 onsite resources. Worked with security teams of Sprint Retailer clients like Best Buy, Target and Walmart and Sam’s Club to analyze security protocol of JDE Enterprise One to match security standards.
• Managed the upgrades of servers, software and network protocol deployment to facilitate the large volume of transaction that are expected to rise due to customers from Best Buy, Target and Walmart and Sam’s Club.
• The daily activities include kick-off meeting, project status, financial, budget, risk management and resource management, project scheduling, planning, budget, forecast, risk management, change management, release management of the program which includes Line of business. PPM used was Clarity as well as RACI.
• Ensured all gate checkpoint approvals are obtained while working on the new infrastructure set up by working closely with the Architecture team, key stakeholders and senior leaders.
• Managed senior business stakeholders and build relationships with sponsors to facilitate a partnership approach and to engage in open communications. Vendor selection process with SOW to select JDE OneWorld. Development languages used for the projects are .NET, C#, JavaScript, SQL, Asp.NET, and JQuery.
• Contributed ideas to the program and project management processes to ensure continual improvement.
• Managed the project scope, objective, schedule and budget evaluating the impact of key decisions on these triple and escalating constraints as required.