Senior IT Project Manager & Product Owner Resume

SUMMARY

Senior Project Manager with extensive experience in the IT software application and telecommunications infrastructure. Expertise in the stakeholder management, initiating, executing, monitoring and controlling, statements of work, and risk management.
Onsite Career Consult Coach at Confidential: Strong cross functional leader providing mentorship and career coaching to lower and mid - level PM ’ s.
Demonstrated success managing large project budgets ranging from $5M to $150M and teams of up to 30 remote, onshore and offshore resources.
Worked in highly matrixed environments with distributed project teams, third party vendors at Confidential, Confidential and US General Services Administration.
Managed projects from inception to completion, as well as rescue projects from termination. Planned, executed, and closed out multiple simultaneous projects at Confidential, US General Services Administration, Confidential and Ericsson. Experienced in both Agile and Waterfall methodologies.

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Project Manager & Product Owner

Responsibilities:

Plan and manage business processes and technology requirements for new Benefits, Payroll, Billing, Field Operations and HR PeopleSoft integration.
Partner with project sponsors, product owners and key stakeholders to define project scope, plan and success measures.
Capturing and prioritizing the lines of business needs and IT requirements to achieve operational efficiencies with business processes.
Work with internal and external IT and functional subject matter expertise to design and develop software integrating applications.
Track and control changes to scope, schedule, budget, risks and project timelines and business implementation.

Confidential

Senior IT Project Manager

Responsibilities:

Partnered with the Founding Subsidiary Members to determine the best products and solutions for operation, sales, engineering and finance to support Delta ’ s competitive edge.
Prepared and presented Business Cases to the Senior Leadership Council that defines clear sales goals, revenue, payback period and benefits for approved Capital Project Budgets.
Initiated and gathered IT involvement project estimates: Resources, Hardware, ERP Software, Maintenance, 3 rd Party Vendors, Legal and Supply Chain.
Implemented Delta ’ s IT Shared Services that included SAP, HR, Engineering Solutions and IT Network Infrastructure: Switches, Circuits, Telecommunications, WIFI, Security, etc.
Business Implementation: Identified, managed implemented business readiness team activities and deliverables for end users.
Worked with team to determine the strategic approach and techniques to apply to the project using both Agile and Waterfall methodologies.
Reported project status, facilitated steering committee meetings, maintains the PPM (Project and Portfolio Management Center) System to track forecast, enter/approve hours, manage budget and work plan to assign resources to project.
Tracked and controlled changes to scope, schedule, budget, risks and project timelines and business implementation.

Confidential

Senior Project Manager

Responsibilities:

Planned and executed Deloitte ’ s scope, while managing 3rd party travel vendors to ensure on schedule project deliverables.
Drove metrics ensuring forecasts were met and to ensure clients account retention.
Managed and tracked implementation of airline, hotel, rail and car vendors ’ functional specifications, design and solution to final successful testing results.
Scoped and managed Request for Enhancements (RFE ’ s) for Mobile Air Flight Stats including multiple Air search results display, travel arranger, itinerary management, fare breakdown(restricted/exchanges), seat maps and assignments (code share) calendar auto synch.
Developed and delivered project deck to executive team including VP ’ s & CIO.
Identified and initiated demo presentations of feature mobile applications with client stakeholders (internal and external) on potential risks and the impact to resolve issues.