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Project Manager Resume

Houston, TexaS

Confidential Applications Developer 2 2007-2009
Overland Park, Kansas

  • Responsible for leading an internationally based team of contract employees through the system test process for Sprint's commission pay systems. Duties included leading projects through the system test phase, documentation of test steps and results, leading the test team on project conference calls, cross-functional test initiatives, and final implementation. Additional duties included 24/7 support of the three commissions pay test systems, documentation of system processes in the three testing environments and documentation of testing tips, tricks, and techniques using SQL Plus and the UNIX interface Putty.

Confidential Developer/Project Manager/Trainer 2005-2007
Houston, Texas

  • Responsible for project managing and developing and testing the IT Business Intelligence reporting for external client key performance measurements using WebFOCUS. Additional responsibilities include developing standards and requirements documentation; developing and delivering WebFOCUS end user training and documentation; documentation and 24/7 support automated report delivery process.

Confidential Consultant 2003-2005
Houston, Texas/St. Louis, Missouri

  • Responsible for implementation of WebFOCUS reporting tools at external client locations based upon client infrastructure. Duties included mentoring clients in using all of the WebFOCUS software tools, developing and testing custom client reports, assisting clients with requirements gathering, and project managing WebFOCUS implementation.
  • Software products: WebFOCUS Developer's Studio, WebFOCUS Managed Reporting Environment, WebFOCUS Security and Administration, WebFOCUS Business Intelligence Dashboard, WebFOCUS Maintain, and WebFOCUS Report Caster. See attached addendum for a detailed project history.
  • Customers included:
    • Confidential- Wichita
    • Confidential - Detroit
    • Confidential - Mondovi, WI
    • Confidential- Des Moines, IA
    • Confidential - Northbrook,IL
    • Confidential- Hunt Valley, MD
    • Confidential- Lubbock, TX
    • Confidential - Houston, TX
    • Confidential - Salt Lake City, UT
    • Confidential- Houston, TX
    • Confidential - Oklahoma City, OK
    • Confidential - Jacksonville, FL

Confidential Project Manager 3 1986-2003
Overland Park, Kansas

  • Responsible for project managing, developing and testing the intranet website performance reporting tool for Sprint's Local Telecommunications Division's Consumer Markets Group for employee sales compensation pay. Responsibilities included management of two direct reports, a Project Manager I who was responsible for 2 project milestones and a Systems Analyst I, who was responsible for managing user input and acceptance testing. Management of 3 IBI Consultants and 1 sub-contract employee responsible for report development and system management. Management of project plans in MS Project using Sprint PMI standards, attending meetings to keep stakeholders apprised of project status and to address timeline deltas, provide project reports to stakeholders on actual vs. budget dollars and hours and project milestone updates.

Database Analyst

  • Responsibilities included reporting key performance indicators and development/maintenance of dynamic intranet website performance reporting tool for Sprint\'s Global Connection Services. Responsible for one direct report who produced performance reporting indicators for Global Connection Services.

Operations Analyst

  • Responsibilities included reporting key performance indicators for Sprint\'s long distance customer service, operator services, and accounts receivables organizations using MS Word, MS Excel and FOCUS. Additional MS Word and MS Excel macro development and FOCUS VM report development were completed to more accurately track Sprint\'s long distance telecommunications business activities and trends. Responsible for presenting daily, weekly and monthly performance results to VP and Directors of Sprint\'s long distance organizations.

Customer Service Representative

  • Responsibilities included assisting Sprint\'s long distance customers with billing questions, telecommunications needs, and escalated customer concerns.

PROFESSIONAL KNOWLEDGE

Applications knowledge includes MS Excel, MS Word, Ms FrontPage, MS Project, MS PowerPoint, Lotus 1-2-3, Lotus Notes, Windows NT, Windows NT server, Banyan Vines. Experience in FOCUS for VM, FOCUS 6.0, FOCUS Desktop, WebFOCUS Developer's Studio, WebFOCUS MRE, Web FOCUS BI Dashboard, WebFOCUS Maintain, and Report Caster.
Business Education includes Dun & Bradstreet: Managing Multiple Priorities, Statistical Process Control, Managing Diversity, Situational Leadership, Problem Solving and Decision Making, Positive Power and Influence, Seven Habits of Highly Effective People, Process Analysis and Maturity, Facilitative Leadership and Ken Blanchard\'s Lessons in Leadership.

CERTIFICATIONS Certified WebFOCUS

Information Builders Consultant Project History

Confidential, Wichita, Kansas Project Manager/Developer/Mentor
Requirements Documentation, Project Planning, User Application Proposals, Security Architecture, Report Development. Mentored client in using WebFOCUS Developer's Studio, Managed Reporting, Dashboard, WebFOCUS administration, and alternate data source connections. Developed architecture proposals security schema and domain administration and project managed the overall project workload. Developed and tested closed sales reporting and a custom Dashboard environment.
(WebFOCUS, Excel, Windows2000 server, Oracle, MS SQL, Apache Tomcat, IIS, Visio, PowerPoint, HTML, Dialogue Manager)

Confidential, Detroit, Michigan/Perryville, Missouri Project Manager
Requirements Documentation, Project Planning, User Application Proposals
(WebFOCUS, Excel, Windows2000 server, Sybase, IIS, Visio, PowerPoint, HTML, Dialogue Manager)

Confidential, Mondovi, Wisconsin Developer/Mentor
Mentored client in using WebFOCUS Developer's Studio, Managed Reporting, Dashboard, WebFOCUS administration, and alternate data source connections. Developed architecture proposals for future self-service application and project managed the overall project workload. Developed and tested executive summary reporting and a custom Dashboard environment.
(WebFOCUS, Excel, Windows2000 server, Sybase, IIS, Visio, PowerPoint, HTML, Dialogue Manager)

Confidential, Des Moines, Iowa Developer/Mentor
Mentored client in using WebFOCUS Developer's Studio, WebFOCUS administration, and creating data connections and synonyms with Prolog and JDEwards data. Developed and tested several reports using dynamic table calls. Adapted client's current self-service application to accommodate new WebFOCUS reports.
(WebFOCUS, MSSQL server, Prolog/JDEdwards, HTML, JavaScript, Dialogue Manager)

Confidential, Northbrook, Illinois Project Manager
Provided Project Management to Allstate Insurance in bringing several WebFOCUS projects to a timely and on budget finish. Responsible for managing 3 consultants and provided leadership to 5 Allstate employees. Conducted weekly status meetings with project teams and internal Allstate clients. Responsible for interviewing sub-contract employees to back fill 2 positions.
(WebFOCUS, MS Project, MS Word, Visio, Method 1 Lite project methodology)

Confidential, Hunt Valley, Maryland Developer
Worked as part of a team of developers in writing and testing reports for FDMS gift card account tracking for major gift card accounts nationwide and internationally. Mapped out all report executables for client documentation to show where changes to source data would impact multiple reports, in an effort to make code maintenance easier. Uploaded all report executable SQL trace information to MVS mainframe for testing.
(WebFOCUS, Visual Source Safe, Star Schema Database knowledge, MVS, Dialogue Manager)

Confidential, Lubbock, Texas Mentor
Mentored client in using WebFOCUS Developer's Studio. Suggested the most efficient way to join multiple, legacy data sources to produce current and historical financial reporting.
(WebFOCUS Developer's Studio)

Confidential, Houston, Texas Developer/Mentor
Mentored client in using WebFOCUS Developer's Studio. Suggested the most efficient way to join multiple, legacy data sources to produce current and historical city health department reporting. Developed report for the mayor of the City of Houston to report restaurant lapsed Health Department Certificates
(WebFOCUS Developer's Studio, QUIZ, SQL)

Confidential, Salt Lake City, Utah Developer/Mentor
Responsible for gathering requirements and developing and testing reports for tracking companies carrying Worker's Compensation Insurance throughout the United States. Assisted WCF developers with questions regarding using WebFOCUS Developer's Studio.
(WebFOCUS Developer's Studio, SQL, HTML, JavaScript, Dialogue Manager)

Confidential, Houston, Texas Developer
Worked with a team of developers to bring the Halliburton project to completion. Identified data fields to be used in reporting and Dialogue Manager commands for converting ASCII time fields to WebFOCUS compatible date/time fields.
(WebFOCUS Developer's Studio, SQL, Dialogue Manager)

Confidential, Oklahoma City, Oklahoma Developer/Mentor
Responsible for mentoring 6 client employees in using WebFOCUS Developer's Studio. Provided report requirements gathering techniques and documentation templates. Presented efficient join structures for gathering and reporting from legacy data sources. Developed reports for international rental car affiliates.
(WebFOCUS Developer's Studio, SQL, HTML, JavaScript, Dialogue Manager, COBOL)

Confidential, Jacksonville, Florida Developer
Worked with a team of developers in gathering requirements and initial development of grocery store inventory and customer purchasing reporting.
(WebFOCUS Developer's Studio, MS Word)

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