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Technical Scrum Master (safe) Resume

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New, YorK

SUMMARY

  • 8 years of IT experience working as a Business Systems Analyst and Technical Scrum Master in different domains like Banking, Finance, Healthcare, Insurance.
  • Worked in methodologies like Agile (Scrum, Safe) and Waterfall. In - depth understanding of implementing Service Oriented Architecture, Micro Service Architecture, Integrating APIs.
  • Specialized in Problem solving, Management and highly proficient in project management tools like JIRA and RALLY. Proficient on Fast Healthcare Interoperability Resources. In-depth knowledge on AWS, Microsoft Azure and Enterprise Data warehousing.
  • Assisted the Product Owner to write the Technical user stories and Functional user stories.
  • Played a pivotal role in writing Enabler based user stories which includes Explorational enablers, Architectural enablers, Infrastructure enablers, Compliance enablers.
  • Facilitated the Sprint planning sessions where the team would plan for the upcoming sprint.
  • Facilitated in Planning Poker methodology to assign story points to the user stories based on Complexity, Uncertainty, Efforts, Volume.
  • Facilitated the team in assigning story points based on Fibonacci series and took into account the consensus of the entire team.
  • Checked whether the user stories fulfilled INVEST criteria before development begins.
  • Conducted Daily Scrums with the development team to get an update of the progress.
  • Connected the team members to Subject Matter Experts whenever necessary in order to solve impediments.
  • Facilitated Parking lot sessions with developers in order to do in-depth analysis of the impediment at hand and to resolve it.
  • Monitored the team’s performance with JIRA through seeing the Velocity trends.
  • Facilitated meetings with other Line of Business for upstream and downstream dependencies.
  • Facilitated Sprint Review sessions to showcase the work done on the application and documented feedbacks.
  • Documented Change requests and forwarded them to the development team.
  • Documented Stakeholder feedback and change requests in JIRA and monitored the developments.
  • Used JIRA to move the user stories from Product Backlog to Sprint Backlog, from Sprint Backlog to Increment Backlog.
  • Prepared User manuals and forwarded credentials to the Stakeholders for the demo session in the Sprint review.
  • Facilitated the Sprint Retrospective session and documented the responses of the development team and the product owner.
  • Communicated and Analyzed the Stakeholder responses to the team and assisted in adjusting the trajectory of the development process.
  • Forwarded the Upstream and Downstream based dependency user stories to the rest of the LOB’s during the Program Increment Planning.
  • Participated in the Breakout session to discuss upstream and downstream dependencies, participated in the Dependency mapping and documented it.
  • Assisted the Product Owner in conducting the Confidence voting session and recorded MOM.
  • Attended Scrum of Scrums on a regular basis in order to keep the RTE updated about the upstream and downstream dependencies.
  • Played a pivotal role in ART Sync which was held every month and recorded MOM.
  • Assisted the team to prioritize the user stories based on Weighted Shortest Job First methodology by taking into account User Business value and Time criticality.
  • Specialized in designing artifacts like Project Charter, Work Breakdown Structure, RACI Matrix.
  • Proficient in Elicitation and Analysis techniques like One on One interviews, Active Observation, GAP analysis.
  • Excellent Business writing skills, including extensive writing of Business Requirements Document (BRD).
  • Facilitated multiple Joint Application Development Sessions and proficient in giving Walkover sessions.
  • Proficient in designing Systems Requirement Document (SRD).
  • Facilitated Testing sessions including User Acceptance Testing (UAT) and conducted multiple Triage calls.
  • Highly experienced in broad range of technologies including business process tools such as MS Project, MS Office 365, MS Visio, Data Warehousing, Big Data & Machine learning concepts.
  • Knowledge of all tiers of AEM technology stack including AEM, JCR, Sling and OSGi technologies, component template development, reports, DAM, workflow components.
  • Knowledge of AEM Communities, creating events, linking to Social media sites, blogs, configuring plug-ins and understanding Adobe Analytics
  • Thorough understanding of Service now for Technology service management tasks.
  • Proficient in setting up Schemas which includes Star Schema, Snow Flake Schema and Galaxy Schema.
  • In depth experience in Normalizing the data in the Database to counter anomalies like Update, Insert, Delete.
  • Extensive implementation knowledge of Databases, Data table structures, Data warehousing, Data Lake, Schemas, Data Marts, OLAP operations like drill up, drill down, slicing/dicing using BI tools.
  • Experience in creating SQL queries/ SQL scripts for data analysis including triggers procedures and expertise in generating DDL, DML, DRL queries in SQL.
  • Involvement in Data Mining / Dimensional Modeling, Database Debugging, ETL process and Business Intelligence Reporting using Tableau, Power BI.
  • Experience with relational database normalization, Data validation, Data hygiene, Data cleansing, Data consolidation, Data enrichment, and DaaS.
  • In-depth knowledge on Enterprise Information Management, Enterprise Program Management.
  • Knowledge of Service Oriented Architecture (SOA) Microservice Architecture, Orchestration processes, Web Services, APIs.
  • Assisted the team in developing and setting up Business Logic for C lient-side, S erver-side and D atabase validations.
  • Extensive knowledge of setting up Web API Services which includes REST and SOAP in SOA Environment as per client requirements.
  • Have extensive knowledge and experience on J ava API’s and API documentation.
  • Strong knowledge on Insurance compliances like ICD 9 & ICD 10 (Diagnosis representation), HL 7 (Data transfer between Healthcare providers), X 12 (Data Exchange between Trading partners).
  • Strong Knowledge of Medicare Standard Formats which includes 834, 271.
  • Strong knowledge on Capital Market, Financial Services and different Asset classes like Equities, Fixed income, Derivates and alternative investments.
  • Strong knowledge of Medicare, Medicaid and Provider Systems like Member Management, Provider Management and Benefits Administration.

TECHNICAL SKILLS

Methodologies & Frameworks: Waterfall, Agile, Hybrid, Kanban, SAFE, ATDD, TDD, XP

Operating Systems: Windows, Unix

Languages: SQL, PL/SQL, Python, R, Scala, JAVA

WebTechnologies: XML, HTML & CSS, SOAP, REST, Web Services, PHP

Databases: SQL server, ORACLE, MS Access, IBM DB2, NoSQL - Mongo DB & Cassandra

Design Tools: MS Visio, Omnigraflle, Balsamiq, Sketch

Business Intelligence Tools: Power BI, Tableau, Cognos

AWS Tools: EC2, Autoscaling, Lambda, Beanstalk, S3, Glacier, EBS, Cloudfront, Import/export, Snowball, RDS, DynamoDB, Redshift, AuroraDB, VPC, ELB, Route 53, IAM, Directory Service, Cloudwatch, Key Management, EMR, Machine learning, Kinesis, Quicksight

Data Warehousing: Data Marts, OLTP, OLAP, Query/Reporting, Multidimensional Analysis, Data Modelling

Big Data & Cloud Tools: Hadoop, Spark, Pig, Hive, Kafka, Sqoop, Flume, Databricks

Machine Learning: Tensorflow, Scikitlearn, Regression & Classification

Documentation Tools: MS Office Suite, SharePoint

Project Management Tools: JIRA, RALLY, Slack, Confluence

Testing Tools: HP ALM, Swagger, SoapUI, Selenium, Postman

ETL Tools: Informatica, Powercenter 9.0+, Data Stage, SSIS

PROFESSIONAL EXPERIENCE

Confidential, New York

Technical Scrum Master (SAFE)

Responsibilities:

  • Assisted the Product Owner to write the Technical user stories and Functional user stories.
  • Played a pivotal role in writing Enabler based user stories which includes Explorational enablers, Architectural enablers, Infrastructure enablers, Compliance enablers.
  • Played a crucial role in Program Increment planning participated in the Break out sessions.
  • Took part in Dependency Mapping during the Program Increment Planning.
  • Facilitated the Sprint planning sessions where the team would plan for the upcoming sprint.
  • Facilitated in Planning Poker methodology to assign story points to the user stories based on Complexity, Uncertainty, Efforts, Volume.
  • Facilitated the team in assigning story points based on Fibonacci series and took into account the consensus of the entire team.
  • Checked whether the user stories fulfilled INVEST criteria before development begins.
  • Conducted Daily Scrums with the development team to get an update of the progress.
  • Connected the team members to Subject Matter Experts whenever necessary in order to solve impediments.
  • Facilitated Parking lot sessions with developers in order to do in-depth analysis of the impediment at hand and to resolve it.
  • Monitored the team’s performance with JIRA through seeing the Velocity trends.
  • Facilitated meetings with other Line of Business for upstream and downstream dependencies.
  • Facilitated Sprint Review sessions to showcase the work done on the application and documented feedbacks.
  • Documented Change requests and forwarded them to the development team.
  • Documented Stakeholder feedback and change requests in JIRA, RALLY and monitored the developments.
  • Used JIRA, RALLY to move the user stories from Product Backlog to Sprint Backlog, from Sprint Backlog to Increment Backlog.
  • Prepared User manuals and forwarded credentials to the Stakeholders for the demo session in the Sprint review.
  • Facilitated the Sprint session and documented the responses of the development team and the product owner.
  • Communicated and Analyzed the Stakeholder responses to the team and assisted in adjusting the trajectory of the development process.
  • Conducted game-based methodology like Starfish where the team will give responses and critical feedbacks.
  • Attended Scrum of Scrum Sessions and updated the RTE on the progress and cadence.
  • Played an important role in ART Sync sessions and updated the management on the progress.
  • Took part in the CICD Pipeline and assisted the Devops team on multiple occasions.
  • Participated in Backlog refinement sessions where the product backlog is updated and altered.
  • Monitored whether the application followed regulations like Sarbanes-Oxley Act of 2002 (SOX), Fair credit reporting act (FCRA), United States Patriot Act ( USPA), Bank Secrecy Act ( BSA ), FINRA and SEC regulations .
  • Played a pivotal role in Integrating COTS products with client-specific applications.
  • Instrumental in implementing multiple SAAS which includes Salesforce.
  • Assisted the teams in implementing the RICEFW processes.
  • Strongly involved in setting up Fraud Detection using the SWIFT platform.
  • Assisted the team in Enterprise Application Integration using Web Methods.
  • Strongly involved in setting up Data Management Policy and Data Governance Framework.
  • Played a crucial role in setting up the Big Data Platform and the Data Lake Platform.
  • Instrumental in setting up the Data Mapping for the data getting transferred to the Big Data Platform and Data Lake Platform.
  • Instrumental in implementing the AWS Data Exchange in order to get third part data for Business Solutions.
  • Assisted the team in implementing Microservice Architecture.
  • Played an important role in setting up Google API and Bloomberg API.
  • Assisted the team in implementing AJAX in various areas in the Application.
  • Took part in setting up the Orchestration process for Loan Approval, Credit card approval.
  • Instrumental in setting up the Utility Dashboard Application for the stakeholders to change the Business rules on the fly.
  • Assisted the team in setting up Batch processing and Realtime Processing.
  • Strongly involved in Data Mapping for the ETL process and Visualizations.
  • Assisted the team in setting up the Transformation Logic in the ETL process.
  • Wrote SQL queries which includes DML, DDL, Left join, Right Join, SCD 1, SCD 2, SCD 3.
  • Played a crucial role in setting up Schemas which includes Snow Flake Schema and Galaxy Schema.

Confidential, Minneapolis, Minnesota

Technical Scrum Master (SAFE)

Responsibilities:

  • Assisted the team to maintain Alignment and Cadence between multiple LOB’s.
  • Assisted the Product Owner to write the Technical user stories and Functional user stories.
  • Assisted the team in writing Enabler user stories which includes Explorational enablers, Architectural enablers, Infrastructure enablers, Compliance enablers.
  • Participated and assisted the team during the Program Increment Planning period.
  • Calculated the Capacity and Velocity of the team after considering various parameters for the upcoming iterations.
  • Forwarded the Upstream and Downstream based dependency user stories to the rest of the LOB’s during the Program Increment Planning.
  • Participated in the Breakout session to discuss upstream and downstream dependencies, participated in the Dependency mapping and documented it.
  • Facilitated the retrospective session during the Program Increment Planning and organized games like Glad, Sad, Mad
  • Assisted the Product Owner in conducting the Confidence voting session and recorded MOM.
  • Assisted the Agile Release Train to maintain cadence and alignment.
  • Attended Scrum of Scrums on a regular basis in order to keep the RTE updated about the upstream and downstream dependencies.
  • Played a pivotal role in ART Sync which was held every month and recorded MOM.
  • Assisted the team to prioritize the user stories based on Weighted Shortest Job First methodology by taking into account User Business value and Time criticality.
  • Facilitated Iteration planning, Iteration review and Iteration retrospective sessions.
  • Documented the feedbacks and change requests from the Stakeholders and forwarded them to the right areas.
  • Provided the Stakeholders with credentials and created the User manuals for testing.
  • Used JIRA to transfer the user stories from Team Backlog to Iteration backlog and from Iteration backlog to Incremental backlog.
  • Took part in Backlog refinement sessions and recorded MOM.
  • Played a crucial role in the CICD pipeline by connecting the Team to SME’s and tacking bugs, enhancements.
  • Assisted in establishing Architectural Runway in order to extract Knowledge value and in turn generate Business Value.
  • Monitored whether the Dodd - Frank Wall Street Reform and Consumer Protection Act was taken into account while enhancing the application.
  • Assisted the team in complex COTS implementation.
  • Instrumental in setting up the Enterprise Data Warehouse, Big Data Platform and the Data Lake Platform.
  • Played a main role in setting up the Data Mapping for the data getting transferred to the Data Lake.
  • Took part in transferring Structured, Semi Structured and Unstructured data into the Data Lake and storing it based on Hadoop Distributed File System.
  • Assisted the team in the ETL process, Data Analysis, Data Modeling, Metadata Management, Master Data Management & Governance.
  • Assisted the team on working with AWS Dynamo DB in order to enhance the application performance.
  • Assisted the team in setting up the SOA Architecture.
  • Played an important role in setting up Web Services and Web Methods.
  • Took part in building the XML and XSD Schemas.
  • Played a crucial role in setting up External API’s which includes Xignite Global Historical API, Xignite Global Future.
  • Took part in setting up RESTful Webservice API’s and SOAP API’s.
  • Played a Pivotal role in setting up the SOAP UI.
  • Assisted the team in setting up Client Side Validation, Server Side Validation and Database Side Validation.
  • Took part in setting up various Adhoc Reports and in digitalizing Canned Reports.
  • Assisted the team in setting up the Business Rule Engine for the Tax recommendation feature.
  • Took part in setting up the Utility Dashboard Application for the Stakeholders.
  • Assisted the team in using the right Frame work and customizing the Libraries as per requirements.

Confidential, Chicago, Illinois

Technical Scrum Master (SAFE)

Responsibilities:

  • Assisted the team in writing Technical user stories and Functional user stories.
  • Played a key role in writing Enabler user stories which includes Explorational enablers, Architectural enablers, Infrastructure enablers, Compliance enablers.
  • Wrote Spike user stories and assisted the team in executing the work by connecting them to Subject Matter Experts whenever required.
  • Wrote Acceptance Criteria using the Gherkin format and Rule oriented format.
  • Took part in Program Increment planning facilitated multiple Inspect and Adapt events.
  • Facilitated Confidence Voting sessions towards the end of the PI Planning.
  • Played a main role in Breakout sessions and was strongly involved in Dependency Mapping.
  • Facilitated Sprint Planning, Sprint Review, Sprint Retrospective and Backlog refinement sessions.
  • Played a major role in writing the User Manual and Test Cases.
  • Wrote the Test Strategy for the Stakeholders.
  • Aided the Stakeholders during the demo session in the Sprint Review sessions.
  • Facilitated Game Based methodologies like Glad Sad Mad during Sprint Retrospective sessions.
  • Played a Pivotal role in CICD pipeline and forwarded requirements and acted as SME to the Devops team.
  • Took part in implementing SAAS as per the client requirements.
  • Played a pivotal role in implementing the RICEFW processes.
  • Instrumental in setting up the UI/UX for the EMR/EHR.
  • Assisted the team to design the application in accordance to HIIPA and HI TECH act.
  • Strongly involved in setting up the Workflow process and Orchestration for processing Medicare Claims.
  • Assisted the team to design the Webservices and Web Methods.
  • Took part in designing the WSDL and UDDI as per requirements.
  • Assisted the team to integrate the External APIs to the application.
  • Played a pivotal role in Data Warehousing, Data Mapping and ETL.
  • Instrumental in setting up the Data Marts to enhance security.
  • Played an important role in setting up the ETL process, Data Analysis, Data Modeling, Metadata Management, Master Data Management.
  • Assisted the team in Data Migration using AWS Database Migration Service.
  • Assisted the team in setting up the Schemas which includes Snow Flake Schema and Galaxy Schemas.
  • Played an important role in visualizing the data using Power BI..
  • Provided directions to the team when Digitalizing the Workflow process.
  • Assisted the team in Digitalizing Canned reports using the OCR.
  • Took part in the process of setting up the Microsoft Computer Vision API for the OCR.

Confidential

Business Systems Analyst (Healthcare Insurance)

Responsibilities:

  • Worked in a fast paced environment and assisted the team in delivering the enhancements on time.
  • Prepared artifacts like Project Charter, Work Breakdown Structure, RACI Matrix.
  • Elicited requirements through One on One interviews, Active Observation, Brain Storming.
  • Conducted analysis which includes Document analysis, GAP analysis, Root Cause analysis during various stages in the project.
  • Assisted in creating the Business Requirements Document (BRD) which consists of Summary, Scope, Business Requirements.
  • Facilitated and took part in multiple Joint Application Development Sessions and gave internal and external Walkover sessions for the members in the development team.
  • Assisted in creating the Systems Requirement Document (SRD) which includes UML Diagrams. High level of understanding in creating Used Case Diagram, Activity flow diagram, Class diagram, Sequence Diagram.
  • Monitored the team performance during the development phase and took steps to Prevent Scope Creep.
  • Connected the developers to Subject Matter Experts (SME) whenever required and resolved impediments.
  • Updated the Development Log and Development Report on a regular basis to keep track of progress.
  • Used business process modeling (BPM) techniques to create business process models.
  • Assisted in Change Management, Change Control & Impact Analysis.
  • Facilitated Testing sessions including User Acceptance Testing (UAT), designed Test Plans, Test Strategy and Manual Test cases.
  • Conducted Triage calls with Developers and Testers in order to figure out the root causes of the technical, functional bugs and assisted the team to solve the bug through Bug Life Cycle.
  • Facilitated WAR Room Sessions on multiple occasions and Documented the sessions.
  • Documented the performance of the application in Pre Production and Post Production.
  • Forwarded the tickets raised for Bugs and Enhancements in the Maintenance phase to the concerned team.
  • Played a pivotal role in executing Business Process flows through BPMN.
  • Implemented Medicare Standard Formats which includes 834, 271 into the application.
  • Assisted the team in building reports and analyze data using Service Now.
  • Assisted the team in working on Microsoft Azure technologies which includes Azure ADF, Event Hub, Nifi, HDInsight, Blob Storage, Redis Cache.
  • Instrumental in enhancing the UI/UX experience though HTML and CSS.
  • Played an important role in designing templates for Adhoc reports.
  • Assisted in automating several Workflows by implementing the Orchestration process.
  • Digitalized several Canned reports through the OCR technology.
  • Assisted the team to set up Web services and assisted in coming to a consensus on using REST API or SOAP API.
  • Assisted the team in setting up the API Wrapper in order to establish a connection.
  • Integrated the Get Guidelines API and Orion Health API into the application.
  • Implemented AJAX in various areas in the dashboard. Inculcated JSON to improve speed.
  • Wrote SQL Queries which includes DDL, DML, Left Join, Right Join, Inner Join, Outer Join.
  • Played a pivotal role in Data Mapping, Data Warehousing and setting up Data Marts.
  • Assisted the team in setting up visualizations using Tableau.

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