Snr Scrum Master Resume
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Minnetonka, MN
SUMMARY
- Coached Lean Agile Values and Principles that resulted in accelerated adoption by multiple Agile Teams for the Enterprise Agile Model while in Confidential .
- Guided multiple workstreams simultaneously through transition from Waterfall to Agile development approach within 6 months.
- Implemented organization standards successfully to establish the lean principles and procedures tailored to Agile and DevOps models that saved time and allowed for Release on Demand.
- Restructured the project lifecycle process by adding check points to guide and improve project execution and communication to project stakeholders.
PROFESSIONAL EXPERIENCE
Confidential - Minnetonka, MN
Snr Scrum Master
Responsibilities:
- Coach and mentor to teams on adoption and improving agile methods and practice.
- Helping to remove team impediments to allow the team to deliver on their sprint goals.
- Facilitate Daily Standups, Sprint Planning, Backlog Refinement, Sprint Review, Sprint Retrospective and Release Planning events.
- Working closely with the Business, Product Owner, Senior Management, and Release Management to develop the sprint release plan.
Confidential - Atlanta, GA
Project Manager / Scrum Master
Responsibilities:
- Facilitated Sprint Planning, Product Backlog Refinement, Daily Scrum, Sprint Review and Sprint Retrospective for multiple Scrum Teams and served as an IT Project management liaison for the project.
- Tracked and communicated the team status and progress to the Business, Stakeholders, Vendors and Executive Sponsors via JIRA Dashboards.
- Facilitate the estimation of work and efforts for “Story & Task” in JIRA/Confluence.
- Coordinated and managed team to ensure proper backup and roll out of Desktop/Servers and attained customer satisfaction.
- Prepared and Managed Implementation/Release Plan, Business Continuity, and Disaster Recovery plan documents using MS Project.
Confidential - Atlanta, GA
Project Manager
Responsibilities:
- Maximized productivity by setting clear expectations and communicating project status, issues and risks to internal stakeholders and top management.
- Managed the scope of operations by directly engaging with project owners, gathering and analyzing current business processes to help identify process improvements, drive engineering, and technology solution implementations.
- Supported programs with multiple project teams for the managed accounts and organization wide transformation initiatives.
- Created and maintained project deliverables (WBS, OBS, SWOT risk analysis, Gantt charts, Timesheets, Budget, Schedule, Communications, and Dashboard).
Confidential
Project Coordinator
Responsibilities:
- Coordinated several logistics projects and plans for the operations department in a timely manner and was responsible for project deliverables.
- Maintain excellent communication regarding project/program status and priorities with sponsors, driving planning and tracking of tasks, schedule, resources and dependencies.
- Provided comprehensive coordination for telecom services including intake, screening and referrals to MTN Service Programs.
- Promoted quality effectiveness of telecom services within a structured high volume Call Center environment.
